Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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I’m a customer success manager
What do you like best about the product?
Already comes with relevant data, fields and objects.
What do you dislike about the product?
Nothing I can think of... But more dashboard will be good.
What problems is the product solving and how is that benefiting you?
Insights of sales, churn and retention.
google of sales
What do you like best about the product?
salescloud stores data in the cloud and get the single source of truth
What do you dislike about the product?
salesforce limits and data skews are the most common issues
What problems is the product solving and how is that benefiting you?
sales dashboard
Works well but not the most user friendly
What do you like best about the product?
Allows you to stack different map layers
What do you dislike about the product?
It is difficult to navigate while using.
What problems is the product solving and how is that benefiting you?
It helps our territory managers map their territories and auto routes sales to the correct sales members.
EVP IT
What do you like best about the product?
Good features and easy functions for Sales teams.
What do you dislike about the product?
Workflow sometimes need to customize. The rest is good.
What problems is the product solving and how is that benefiting you?
Ablebto sell products easier
When CPQ is too much, finding middle ground requires outside solutions
What do you like best about the product?
The standard forecasting tool has become very robust in the last few years of releases. It allows for quick pickup of reporting
What do you dislike about the product?
Some of the pre-lightning experience era artifacts still hold back what a business might need to do. Forecast category field editability, the basicness of the Quote and Contract objects have tons of cobwebs from being ignored are common things I've had to find or make alternate solutions for when I shouldn't have to.
What problems is the product solving and how is that benefiting you?
Better way to gain a single source of truth and identify progress on long term sales
Almost there
What do you like best about the product?
It is easy to learn and anyone without experience can create a map
What do you dislike about the product?
It doesn't have data for smaller countries
What problems is the product solving and how is that benefiting you?
Visualize our locations and proximity to new opportunities
Great
What do you like best about the product?
Next best action, opportunity management , lead management
What do you dislike about the product?
I like all features about sales cloud and lead management
What problems is the product solving and how is that benefiting you?
Next best action
Sales Cloud
What do you like best about the product?
Conceptually simple for colleagues to understand. Good view of pipeline
What do you dislike about the product?
Still too many steps and clicks. Need better mobile functionality
What problems is the product solving and how is that benefiting you?
Manage leads and pipeline. Creating campaigns and reporting
Powerful CRM with Customization Options
What do you like best about the product?
Salesforce Sales Cloud offers unmatched customization and scalability. It allows us to extend functionalities through integrations and app development, making it perfect for businesses with specific needs.
What do you dislike about the product?
Managing roles and permissions can be complex, especially when onboarding new users. The initial setup of roles and profiles requires attention to detail and can be time-consuming.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud provides a 360-degree view of our customers, allowing us to track interactions, sales progress, and client needs across all channels. This comprehensive view enhances decision-making and customer satisfaction by ensuring no detail is overlooked.
Salesforce Map for nonprofits
What do you like best about the product?
We like that our gift officers can plot their assigned accounts on Maps and plan out their trips to cities to better use their time when meeting with potential donors.
What do you dislike about the product?
The UI could use an update, it feels like it hasn't been updated in a while.
What problems is the product solving and how is that benefiting you?
It helps our gift officers better plan their trips to see donors.
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