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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

Account Management is a breeze with sales cloud

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I've been using sales cloud for years to manage a book of business of anywhere from 250-500 customer accounts. Sales cloud makes it a breeze to manage my day to day tasks and stay in constant contact with my customers.
What do you dislike about the product?
Lack of inline editing options in reports and list views does make it harder to manage multiple customer needs at one time. The need to open multiple tabs to update records does slow down my day.
What problems is the product solving and how is that benefiting you?
I manage my customer accounts with Salesforce and track customer buying processes along with any renewal needs etc. sales cloud provides me easy reporting/reviews to stay on top of my top priority tasks


    Tarun B.

Sales cloud review

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Lead conversion
Einstein insights
Pipleine management
What do you dislike about the product?
Better page layout templates out of the box
What problems is the product solving and how is that benefiting you?
Ability to sell


    Ajay R.

Automations of real estate sales process

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Faster goto market for the sales agents in real estate
What do you dislike about the product?
In our region lot of customization were required.
What problems is the product solving and how is that benefiting you?
It is making the process of sales faster and give better insight to the agents.


    友貴 .

best CRM

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
reration to other services.
tableau,ma tools.
What do you dislike about the product?
learning cost for development.
Sometimes I wonder why the settings screen is at that level.
What problems is the product solving and how is that benefiting you?
direct sales by AI


    Airlines/Aviation

Sales Cloud Helps B2B marketer

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
I love that it's a centralized hub for all of our sales account and contact data. I use it every day for our B2B marketing campaigns.
What do you dislike about the product?
Sometimes the interface can be confusing and you have to understand the lingo as well as field mapping.
What problems is the product solving and how is that benefiting you?
It solves the challenge of consolidating sales data from multiple channels.


    Computer Software

CEO

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Availability of all customoer realted data
What do you dislike about the product?
Not intuitive enough. requires 3rd party tool (e.g. SalesLoft)
What problems is the product solving and how is that benefiting you?
Opprtunity management


    Shelley M.

Something we could not do without

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Unify process
Ability to measure & forecast pipeline
What do you dislike about the product?
Resistance from users & quality of data inputs
What problems is the product solving and how is that benefiting you?
Managing pipeline, activity & revenue


    Erica H.

Sales cloud survey

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The ability to connect with the customers
What do you dislike about the product?
There are some limitations that leads us to customize
What problems is the product solving and how is that benefiting you?
It's helping the us to drive business


    Alan R.

It’s a good product

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
The interface is easy for users and customers
What do you dislike about the product?
I think they need improves the customs and platforms connection between clouds
What problems is the product solving and how is that benefiting you?
It helps to sell more and make a better quotation


    Consulting

The way for Sales!

  • September 14, 2023
  • Review provided by G2

What do you like best about the product?
Sales Cloud is a fantastic solution that leverages solid pre-defined structures that can quicky enable business to scale quickly and prepare a fast and successful Go-To-Market strategy.
What do you dislike about the product?
Most times, even though OOTB solutions ate solid, the usual level of customization required to fulfill complex customer requirements end up requiring the development of fully customized solutions.
What problems is the product solving and how is that benefiting you?
Quick go-to-market implementations for clients to handle sales pipeline, forcaasting, overall Account/Contact management and sales teams with collaboration. Quote management for simple solutions as well.