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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Insurance

Powerful solution for sales management

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The management of opportunities and the conversion and traceability of leads
What do you dislike about the product?
Pricing solutions remain difficult to adapt
What problems is the product solving and how is that benefiting you?
The traceability of the sale and the 360-degree view of the customer


    Education Management

Dev in Sales Cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to use and lot of training material
What do you dislike about the product?
It is still too costly, not fit for small entities
What problems is the product solving and how is that benefiting you?
Opportunity management


    Information Technology and Services

Intuitive with insightful recommended next best actions

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Intuitive with insightful recommended next best actions
What do you dislike about the product?
Data orchestration across platforms need to improve
What problems is the product solving and how is that benefiting you?
The new agent force seems transformative.


    Eduardo S.

Must for all companis

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
The opportunity tracking and management.
What do you dislike about the product?
The documentation management without folders
What problems is the product solving and how is that benefiting you?
The opportunity tracking


    Alberto G.

Sales Cloud

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Perfect module to manage sales in an optimized way
What do you dislike about the product?
There is nothing I don't like, it's a great application.
What problems is the product solving and how is that benefiting you?
Optimize sales


    Jennifer K.

Great for Insights

  • September 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud provides great insights into our challenges and successes.
What do you dislike about the product?
Not the product, but getting buy-in from key stakeholders is the hardest part.
What problems is the product solving and how is that benefiting you?
Sales Cloud provides aggregation of sales data without additional data entry from our staff.


    Julia S.

Sales cloud connects colleagues with hot leads excellently

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Account management is super easy for colleagues to use and develop b2b client relationships
What do you dislike about the product?
UI hasn't been updated for a while, could be more user friendly and reporting across different calendars challenging eg year vs finance year
What problems is the product solving and how is that benefiting you?
Lead management and more timely contact to conversion


    Manufacturing

I took over managing the Crm system and maps

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It enables our sales team to optimize their time during scheduling
What do you dislike about the product?
There are limitations to the data you can pull in
What problems is the product solving and how is that benefiting you?
It solved the problem of inefficiency in scheduling. It assists with prospecting in the area the sales individual will be during that day


    Omar R.

Flawed but essential

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
It is reliable and has built a reputation for a reason
What do you dislike about the product?
Sometime unclear what is included in plan tiers
What problems is the product solving and how is that benefiting you?
It is unifying our data with the addition of Datacloud and Muelsofy


    Jia Yong Z.

It's good

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Lead conversion is good, opportunity assignment
What do you dislike about the product?
Not much, it's really hard to integrate with internal system
What problems is the product solving and how is that benefiting you?
Customer info management