Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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SalesCloud usage in the sales department
What do you like best about the product?
One Centralized Silo of information, available on multiple devices. Briliant user interface and huge capacity for escalation on the salesforce ecosystem and external integrations.
What do you dislike about the product?
The pricing model can be somewhat of a bummer for users which need the same info as a power user but that use salescloud rarely. Additionaly it could be a bit overwelming to keep up with all ther new functionalites .
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud show always uptodate info, and is used extensively increasing the productivity of the sales representatives. Management also takes advantage of the centralized info.
Loved it excellent product for our use case
What do you like best about the product?
Accout management, opportunity and sales planning!
What do you dislike about the product?
I don't see any downside, love the product using for many years
What problems is the product solving and how is that benefiting you?
Opportunity and accout
Functional Solution
What do you like best about the product?
Easy to use for sales teams as I use it to navigate accounts, opportunities and contacts
What do you dislike about the product?
Hard to locate things sometimes especially in areas where access is related
What problems is the product solving and how is that benefiting you?
Manage opportunities
Seamless and scalable
What do you like best about the product?
The scaclabilty allowing my organisation to reach out and maintain thousands of valuable client in real time
What do you dislike about the product?
It's not cheap, price is a big factor for decision making
What problems is the product solving and how is that benefiting you?
It manages the customer very well
Great software
What do you like best about the product?
The ability to create reports, opportunties, and various objects to keep your CRM process up to the highest level
What do you dislike about the product?
With the ongoing AI trend, hoping to see more and more AI features get embedded OOTB.
What problems is the product solving and how is that benefiting you?
Ensuring our business users can create contacts/accounts and utilize third party invesor applications via integrations. We also create automations to streamline repetitive business processes
Updating features
What do you like best about the product?
Biggest upside is the constant updates being provided to simplify complex solutions.
What do you dislike about the product?
Still certain limitations remain that must be resolved via custom code
What problems is the product solving and how is that benefiting you?
Providing useful analytics to improve sales features
Sales Cloud review
What do you like best about the product?
1. Streamlines Sales process
2. Helps salespeople maintain focus in their pursuit cycles
3. Automates many disparate tasks taht would be otherwise done manually
2. Helps salespeople maintain focus in their pursuit cycles
3. Automates many disparate tasks taht would be otherwise done manually
What do you dislike about the product?
1. Having to work on Pricing with a separate CPQ module
2. Not having RevRec
2. Not having RevRec
What problems is the product solving and how is that benefiting you?
1. Helps streamline sales processes
2. Helps salespeople focus sharper on pursuit cycles
3. Shorten sales cycles
2. Helps salespeople focus sharper on pursuit cycles
3. Shorten sales cycles
SalesCloud fast Implementation
What do you like best about the product?
Easy to setup and train users. We deployed in three months
What do you dislike about the product?
Too many possibilities and business users change their mind
What problems is the product solving and how is that benefiting you?
Execution
Forecasting
What do you like best about the product?
The ability to forecast based on probabilities and amounts, and the charts and grids variations including pipeline inspection and the possibility to update the opportunities right away
What do you dislike about the product?
The limitations on not being possible to have more than one quota for the same representative within one single role hierarchy , when a particular AE works with different products.
What problems is the product solving and how is that benefiting you?
To control and monitor sales process, enforcing data quality throug validation rules and automating the stage changes based on rep and customers interactions during negotiation.
Dreamforce experience
What do you like best about the product?
Generate leads opportunity process for better coporation
What do you dislike about the product?
Pricestructure of Salesforce for the first year ok but the renewal for getting hire are not attractive for small companies
What problems is the product solving and how is that benefiting you?
Transparency teams see a lot of information about customers
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