Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Onboarding Sales Cloud to Sales Reps
What do you like best about the product?
Allowing us to make our sales team more organized by adding activities, creating tasks and utilizing dashboards
What do you dislike about the product?
Need hands on training not just education and training videos
What problems is the product solving and how is that benefiting you?
Tracking and creating sales pipelines
SALESFORCE - REVIEW
What do you like best about the product?
One thing I liked about Salesforce is that it used to fetch all the required information of the customer/client on its own on receiving any calls as we had integrated it with PhoneOne Ex
What do you dislike about the product?
It used to lag alot sometimes. Updating any case would take minutes and delaying in work
What problems is the product solving and how is that benefiting you?
Managing sales and analysing various opportunities for sales with the customers
Dive into Salesforce Sales Cloud !
What do you like best about the product?
One of the key thing about salesforce sales cloud I like is its customization and flexibility. I have manage to customize cloud as per business requirement to engage more customers and recurring those leads.
There are lot of configuration options in the cloud and those are also easy somewhat and some are in depth. I have integrating another third party apps and tools to make it dynamic and have not found any complexity in it and it makes implementing large things easy and I have not faced any issue in connecting customer support.
Its my take on salesforce sales cloud there lot of option and entry gates are open to get leads, create them, manage them and convert them into opportunities with various possibilities. Me and my team have completed reports and dashboards to get useful data insights for clients to understand business easily and thoroughly.
There are lot of configuration options in the cloud and those are also easy somewhat and some are in depth. I have integrating another third party apps and tools to make it dynamic and have not found any complexity in it and it makes implementing large things easy and I have not faced any issue in connecting customer support.
Its my take on salesforce sales cloud there lot of option and entry gates are open to get leads, create them, manage them and convert them into opportunities with various possibilities. Me and my team have completed reports and dashboards to get useful data insights for clients to understand business easily and thoroughly.
What do you dislike about the product?
There are no such dislikes about salesforce sales cloud but while working on report the tool set can be more specific that is the only thing salesforce should consider.
What problems is the product solving and how is that benefiting you?
It helped me by providing the complete structure to organize and automate sales activities from lead management to deal closure also it have helped me to provide customers with personalized experiences which helps in improving engagement and great bond with customers. It is capable to integrate various salesforce and third-party tool seamlessly which helps in creating great and UI friendly apps and tools.
Sales Excellence tool
What do you like best about the product?
Scalable and customisable, with packed features for marketing and sales and better ecosystem.
What do you dislike about the product?
Complex and may require intial training to become proficient
What problems is the product solving and how is that benefiting you?
Sales force helps with automation of repeatative tasks that helps in focusing on increasing sales and reducing overload on sales person
Overall, easy to use. Makes it easy to work across the entire team
What do you like best about the product?
Being able to have everything in one place has made it so much easier for my team to be able to provide a seamless customer experience
What do you dislike about the product?
We had to custom build out a lot of what we needed, which did slightly delay us being able to utilize the features
What problems is the product solving and how is that benefiting you?
Not having to use multiple sources for our daily work has streamlined the process
Great product right out of the box!
What do you like best about the product?
Out of the box features and easy to integrate with. We use it everyday
What do you dislike about the product?
Trying to keep up with all the changes is difficult, also pricing can be expensive
What problems is the product solving and how is that benefiting you?
We need a CRM to track customers and opportunities as well as leads and marketing event ROI
Another great Salesforce product
What do you like best about the product?
The overall user experience, rich data availability, and connectiveness.
What do you dislike about the product?
I did not observe at this point. The product is solid.
What problems is the product solving and how is that benefiting you?
The tool provide capabilities that enable sales ops / teams to be efficient, current in their opportunities.
Sales Cloud helps make things easier.
What do you like best about the product?
Ease of development and helps understand the system better for users.
What do you dislike about the product?
Can be complicated if you don't know what you are doing.
What problems is the product solving and how is that benefiting you?
Help better analyze and maintain balance with client and internal needs
Sales Cloud helps us sell!
What do you like best about the product?
Salesforce Sales Cloud enables our sales teams leverage key selling tools from anywhere at anytime. It's a real game-changer!
What do you dislike about the product?
None. Sales force Sales Cloud meets and exceeds our needs.
What problems is the product solving and how is that benefiting you?
Enables us to give our field sales access to data and selling tools on demand
Easily Customizable Low Code/No Code CRM Solution
What do you like best about the product?
Salesforce offers so many ways to easily customize your CRM platform without code. There are many learning options with Trailhead to help learn how to update layouts, automations, data elements, analytics, and so much more without coding.
Not only is it easy to update the system, it also integrates with so many other services and features to make Salesforce Sales Cloud a one-stop shop for everything you need to manage your accounts and contacts.
Not only is it easy to update the system, it also integrates with so many other services and features to make Salesforce Sales Cloud a one-stop shop for everything you need to manage your accounts and contacts.
What do you dislike about the product?
If you don't have a clear data model, it can be easy to get overwhelmed with the standard objects and how to effectively use them. Be sure to plan out your data model to identify how to best utilize the standard objects or determine when custom objects are needed
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud gives a full Account/Customer view including all touch points with the customer, relevant data points, contact information including titles and emails for everyone at the account, reports and dashboards on who was contacted, who hasn't been contacted, and specific KPIs to confirm effectiveness.
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