Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Simple ootb customized solutions
What do you like best about the product?
There are so many out of the box solutions available which help to solve customer problem with ease and less time in coding.
What do you dislike about the product?
Flows need more features
Multi select pick lists
Multi select pick lists
What problems is the product solving and how is that benefiting you?
We are using to help Marketing Campaigns and it helps in reducing time to market
It’s a perfect platform to manage end-to-end Sales cycle
What do you like best about the product?
The length and breadth of functionality the product covers is amazing. The amount of customisation and reporting is incredible. The seamless integration with other applications is really helpful
What do you dislike about the product?
UI needs to improve as it lags behind it's competitors in terms of look and feel
What problems is the product solving and how is that benefiting you?
It autmates and tracks the leads, opportunities, deals along the entire sales cycle. Helps manage the Customers in an efficient manner. Tracks the productivity of the sales team and reports the status and progress of opportunities
Boosts sales
What do you like best about the product?
Does a really good Job providing a smooth experience for our customers and boosts efficiency
What do you dislike about the product?
It lacks enough ai tools that can prove to be very useful
What problems is the product solving and how is that benefiting you?
Providing Healthcare services
Smooth and effective
What do you like best about the product?
Easy to pick up and gives a holistic picture of pipeline
What do you dislike about the product?
I think training and change management videos should be part of certain fields
What problems is the product solving and how is that benefiting you?
Pipeline visibility
Great Sales and Customer onboarding tool
What do you like best about the product?
Account management, pipeline management, 360 view of customer
What do you dislike about the product?
Will be cool to bring Account householding from FSC as an optional feature for account setup in Sales cloud
What problems is the product solving and how is that benefiting you?
Pipeline management
Excellent CRM
What do you like best about the product?
Cool functionality and user friendly interface
What do you dislike about the product?
SFDC functionality keeps changing rapidly and it is hard to keep pace with it
What problems is the product solving and how is that benefiting you?
Closing the sales faster and easy access to customer 360 info
Sales Cloud
What do you like best about the product?
Cloud based application. You can access anywhere from any device.
What do you dislike about the product?
Customer support can be improved. Sometimes responses are not helpful.
What problems is the product solving and how is that benefiting you?
It helps to manage Customer data and keep track of the opportunities.
Sales cloud is very useful
What do you like best about the product?
I like the campaign functionality. Leads are also useful. We use leads and opportunities mostly
What do you dislike about the product?
The need to customize the sales cloud is the one thing that I would say is potentially negative. Out of the box it does work for our organization.
What problems is the product solving and how is that benefiting you?
It is hlelping us track our new members. We use leads and opportunities.
Sales Cloud is invaluable to sales operations
What do you like best about the product?
Easy interface. My sales team doesn't struggle to manage leads and opportunities. Excellent reporting and dashboards.
What do you dislike about the product?
Can be difficult to understand apps and integrations
What problems is the product solving and how is that benefiting you?
Comprehensive view of sales performance
Great product and service
What do you like best about the product?
Salesforce gives us the tools to build our business as we see fit. It provides the platform to give us data and metrics we need to provide our customers the best experience.
What do you dislike about the product?
Pricing could be better but that's what you get with a best in class product.
What problems is the product solving and how is that benefiting you?
Helps us track the best ways to find our customers and new customers.
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