Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Intuitive CRM positioned to help with organizational growth!
What do you like best about the product?
Many platforms leave it to your internal teams to figure out how to enable 3rd party data within the platform. Salesforce does a great job of this and has many connectors available out of box to help with these types of integrations. A benefit and time saver!
What do you dislike about the product?
Cost to implement custom integrations can be a hindrance and can create a feel of learning curve that is not expected at times for both implementing and usage.
What problems is the product solving and how is that benefiting you?
Salesforce Einstein is helping with automation of components across the platform, but was well enabling prototype conversational solutions with the integrated chatbot platform.
Salesforce and LinkedIn integration to keep your data up to date
What do you like best about the product?
Ability to store the data and report data as per the requirement
What do you dislike about the product?
Works a bit slow in peak hours of the day which will sometimes test the patience
What problems is the product solving and how is that benefiting you?
It is used as crm to store the data and use for lead and opportunity management
Must-have software for an effective sales team
What do you like best about the product?
Workflow and process automation abilities
What do you dislike about the product?
Can be pretty robust so I don't always need all the features included
What problems is the product solving and how is that benefiting you?
It is enabling automation and a connection between the marketing and sales activities to drive customers down the funnel.
great and very recommended integration
What do you like best about the product?
It's fast, robust, very flexible in terms of implemntation and abilites we can build ourselvs
What do you dislike about the product?
Nothing really, didnt find any downsides to it, maybe that it's complex and you might need an admin
What problems is the product solving and how is that benefiting you?
it helps us to see all the account, contact and lead information in very detailed way and connect all our sales stack to it
Salescloud provides us with an efficient system for onboarding clients.
What do you like best about the product?
As an admin/developer I like that Sales Cloud is easy to configure and comes with a lot of out of the box functionality and automations.
What do you dislike about the product?
I think what is frustrating for many business users is the fact that they need to click across multiple objects to find the information they use (even with customer 360 view you still cannot see multiple objects on the same page layout).
What problems is the product solving and how is that benefiting you?
Sales Cloud is solving the problem of how we can keep track of all our prospective members and bring them to actually enroll with us. Sales Cloud allows us to streamline the onboarding of our members and to keep track of where each prospective member is holding in their application lifecycle.
Helpful
What do you like best about the product?
Automation features, expandability, security
What do you dislike about the product?
User profiles, tedious tasks, clunky interface
What problems is the product solving and how is that benefiting you?
Mapping business processes to realize more efficiency
It makes tracking leads and opportunities easy.
What do you like best about the product?
Having the data all in one place, using reports and dashboards to track everything.
What do you dislike about the product?
It feels like a lot of things are add-ons or other products.
What problems is the product solving and how is that benefiting you?
We use the CRM for high-volume recruitment, and it makes it easy to sort leads, track campaigns, and close opportunities.
Salesforce SalesCloud has made my teams life easy because of inbuilt features, ease in integration
What do you like best about the product?
Predefined standard objects and complete schema, also the prebuillt report and dashboard feature
What do you dislike about the product?
At point we can't get rid of fields as they are referenced in Apex class, and it creates a bit of a problem
What problems is the product solving and how is that benefiting you?
It gives us one place solution for almost all of our business needs
Salesforce Sales Cloud
What do you like best about the product?
Salesforce is a great powerful tool where you can do absolutely everything!
I used to work with this tool every day and I was able to document cases and make useful reports. Additionally, we had a product knowledge site that allowed us to find everything quickly and provide the best resolution to our customers.
This tool is user-friendly, it will take you no time to be an expert! It is very easy to implement and integrate!
Also, great Customer Support!
I used to work with this tool every day and I was able to document cases and make useful reports. Additionally, we had a product knowledge site that allowed us to find everything quickly and provide the best resolution to our customers.
This tool is user-friendly, it will take you no time to be an expert! It is very easy to implement and integrate!
Also, great Customer Support!
What do you dislike about the product?
All is good with this tool, no complaints so far!
What problems is the product solving and how is that benefiting you?
So far, this tool has all the features I need
Love it! All the info I need in one place!
What do you like best about the product?
I love that all of the information that I work with is together in one section. I love the drag-and-drop feature as well!
What do you dislike about the product?
It can take a while to load up items sometimes but it makes sense when you are loading heavy pages.
What problems is the product solving and how is that benefiting you?
It is helping solve the need to compile all sales information together in an excel spreadsheet. This make it easier to update statues/information that the entire team can view.
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