Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to Use and Deploy, Great Features, No Complaints
What do you like best about the product?
Easy to use
Easy to deploy
Great feature
Easy to deploy
Great feature
What do you dislike about the product?
Nothing really. We are pretty happy with the solution
What problems is the product solving and how is that benefiting you?
Streamlining stream process accross all clouds
Great Custom Reporting for Closed Lost Opportunities
What do you like best about the product?
Custom reporting for closed lost opps and dashboards
What do you dislike about the product?
It could be more user friendly you need to learn how to use the tool
What problems is the product solving and how is that benefiting you?
Allows me to conslidate sales process have good reporting and track arr
Excellent Platform for Reaching Customers with Cutting-Edge Technology
What do you like best about the product?
It is such a great platform to allow me to reach to my customers and way that is staying ahead of the latest and greatest tech technologies available to service oriented businesses
What do you dislike about the product?
There’s nothing that I can think of that. I dislike about this product. It is great.
What problems is the product solving and how is that benefiting you?
It is the best way for me to service my customers in a way that stays on top of technological, advancements and focusing purely on servicing a customer
Great Flexibility in Sales Data Organization, Still Exploring the Product
What do you like best about the product?
Flexibility in the organization of sales data
What do you dislike about the product?
I’m just getting started with the product so I’ll let you know
What problems is the product solving and how is that benefiting you?
Allows team to understand their territory and where to focus
Great Integration and Visibility Across Departments
What do you like best about the product?
Ability to integrate with other cross functional departments like order management. Creating better visibility into the customer journey and touch points. End to end opportunities.
What do you dislike about the product?
It would be good to provide access to some data points why out having a license, ie pipeline details to OM.
What problems is the product solving and how is that benefiting you?
End to end visibility to customer touch points and opportunities. Better collaboration with other departments internally.
Great Reporting and Streamlined Opportunities, but Poor Territory Management
What do you like best about the product?
Reporting. Ability to streamline opportunities.
What do you dislike about the product?
Territory management . Opportunity access.
What problems is the product solving and how is that benefiting you?
Opportunity exposure and slack
User-Friendly and Satisfying Experience
What do you like best about the product?
User happiness and the ease of use. W can fulfill all user requests with the platform
What do you dislike about the product?
Not so easy to integrate with other microservices
What problems is the product solving and how is that benefiting you?
It is solving our Sales processes seamlessly and we can action all data theough flows and othe automations
Great Reports and Dashboards
What do you like best about the product?
Reports and dashboards, the ability to send mass emails
What do you dislike about the product?
Not really much to dislike about Sales Cloud
What problems is the product solving and how is that benefiting you?
The ability to securely analyze client data
Innovative Features I Love
What do you like best about the product?
Innovation. Easy configuration and management
What do you dislike about the product?
I really do not interact with service cloud much
What problems is the product solving and how is that benefiting you?
Solving our core CRM problems
Centralizes Client Data, Easy Setup, Needs Licensing Adjustment
What do you like best about the product?
I love how easy it is to set up Salesforce Sales Cloud, which makes it user-friendly right from the start. Having all client information centralized in one place is incredibly helpful for my business. I also like the Salesforce flows, which allow me to automate tasks for field reps, enhancing efficiency.
What do you dislike about the product?
I would prefer if the licensing for Salesforce Sales Cloud were less expensive. Additionally, I mentioned using Forza as a complementary solution for sales reps selling products in the streets, implying that Salesforce's current solution could be improved to better support this need.
What problems is the product solving and how is that benefiting you?
I find Salesforce Sales Cloud centralizes all client and order information, making it very helpful for organization. It allows me to automate tasks for field reps, enhancing efficiency in managing sales processes.
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