Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Enjoying Salesforce Sales cloud
What do you like best about the product?
Salesforce Sales Cloud provides a comprehensive and customizable platform that streamlines sales processes, enhances collaboration, and boosts overall efficiency in managing customer relationships.
What do you dislike about the product?
Some users find Salesforce Sales Cloud's pricing to be on the higher side, which can be a drawback for small businesses with budget constraints. Licenses as well
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud addresses challenges related to lead management, sales automation, and customer relationship tracking, streamlining our sales processes and improving overall team productivity. The centralized platform enhances collaboration and provides valuable insights, contributing to more informed decision-making and better customer engagement.
Fantastic for what it is!
What do you like best about the product?
The one thing that keeps my coming back to Salesforce has got to be its ability to hold information. The amount of detail you are able to store under specific accounts / profiles is absolutely incredible, and one of the main reasons that I will keep coming back to it.
What do you dislike about the product?
Aside from the steep learning curve there really isn't a whole lot that I dislilke about the software. There will be glitches here and there, but the engineering team is always quick to resolve the issues.
What problems is the product solving and how is that benefiting you?
Account management. In a job that requires us to maintain records (new and old) it is crucial to have a one stop shop where we can jump in, and make quick changes to specific profiles.
Good work tool
What do you like best about the product?
Lead page and reports are necessary for my role and helpful
What do you dislike about the product?
Many breaks and fixes have to happen before things go smoothly
What problems is the product solving and how is that benefiting you?
Sales cloud does lead sorting and dashboards so that I don't have to. It makes my day easier.
Empowering Platform
What do you like best about the product?
Powerful platform that helps track and organize leads.
What do you dislike about the product?
The platform can be difficult to understand all of its capabilities.
What problems is the product solving and how is that benefiting you?
Simplifying the overall customer interface.
Best sales crm in the market
What do you like best about the product?
Salesforce sales cloud is come up with lots of innovative features like cpq, approval process, lead assignment, opportunity management.
Also it's easy to integrate with other quoting platform.
Customer support is good from Salesforce.
Frequency of use is great.
Easy to implement with configurational changes.
Very easy to use from desktop and mobile.
Also it's easy to integrate with other quoting platform.
Customer support is good from Salesforce.
Frequency of use is great.
Easy to implement with configurational changes.
Very easy to use from desktop and mobile.
What do you dislike about the product?
It's complex to develop and integrate with another platform.
Need to comeup with AI capabilities.
Need to comeup with AI capabilities.
What problems is the product solving and how is that benefiting you?
Is really easy to manage sales leads and opportunities by less sales representatives.
Easy to see states and do analysis of sales data.
Easy to forecasting.
Easy to see states and do analysis of sales data.
Easy to forecasting.
All in one feature packed solution for sales with great integration capabilities.
What do you like best about the product?
One of the best aspects of Sales Cloud is its customization and flexibility. It is completly configurable with powerful declarative and programmatic capabilities.
Appexchange offers several useful apps and the integration process is seamless.
Easy reporting and advanced analytics features provide deep insights into sales and marketing metrics.
The use of AI with Einstein Analytics offers predictive analysis and intelligent recommendations.
Appexchange offers several useful apps and the integration process is seamless.
Easy reporting and advanced analytics features provide deep insights into sales and marketing metrics.
The use of AI with Einstein Analytics offers predictive analysis and intelligent recommendations.
What do you dislike about the product?
Out of the box, Sales Cloud is ready to go, but customizing it based on the organization's requirements can become complex depending on the business processes, large datasets and scale of the organization.
There is a learning curve and specialized resources are required for developement and maintainence.
There is a learning curve and specialized resources are required for developement and maintainence.
What problems is the product solving and how is that benefiting you?
Sales Cloud consolidates our prospects and customer information into a single platform. This centralization makes it easier to access, manage, target and analyze customer data, which helps with more informed sales and marketing strategies and improved customer relations.
Automating the Sales processes and lifecycle has helped to reduces manual effort, minimizes errors, and reduce the time for sales reps to focus on closing deals and building customer relationships.
Automating the Sales processes and lifecycle has helped to reduces manual effort, minimizes errors, and reduce the time for sales reps to focus on closing deals and building customer relationships.
User friendly, can track any potential lead or contact very easily
What do you like best about the product?
Everyone having access not just sales but commercial individuals. Sales, marketing, product management etc. Can find any account very easily.
What do you dislike about the product?
Individuals do not enter information harmonized. Can be difficult to work with at times because of how the individual entered the information. Also wish there was more ability to integrate with a Laboratory Information Management System (LIMS). This would enable the 2 systems to communicate and be able to search details easiers.
What problems is the product solving and how is that benefiting you?
Keeping track of the sales journey for each account and each customer.
Overall good
What do you like best about the product?
Records that are uploaded help me in prospecting clients
What do you dislike about the product?
It can be very slow at times and not work properly. Records are in a lot of cases uploaded manually
What problems is the product solving and how is that benefiting you?
Prospecting and deal management
Sales Cloud Support Review
What do you like best about the product?
The usser friendly platform & easily understanndable Objects & relationship.
What do you dislike about the product?
Few integrations are quite complicated to perform & it requires help from the Salesforce at times.
What problems is the product solving and how is that benefiting you?
Ease of end users, Account Contact relationship, Flows, Sharing Settings
Work flow automation help
What do you like best about the product?
Ease of use, reporting abilities, comprehensive CRM and organization
What do you dislike about the product?
Overwhelming to use at first but eventually becomes easier as you interact with it more
What problems is the product solving and how is that benefiting you?
CRM software and ability to track and analyze data is very important for the day to day of our business
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