Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Crm consultant
What do you like best about the product?
Ease of use and customer experience. Intuitive gui
What do you dislike about the product?
Lack of scalability and difficult to customize
What problems is the product solving and how is that benefiting you?
Na
Would recommend
What do you like best about the product?
Completely customizeable and personalised experience
What do you dislike about the product?
Convoluted and a steep learning curve for beginners
What problems is the product solving and how is that benefiting you?
A large amount of automation. Helping alleviate repetitive tasks
Great product putting all data in one place for multiple departments
What do you like best about the product?
It helps the sales team to collaborate across multiple departments and deliver the best result to the client.
What do you dislike about the product?
Sometimes it is a bit clunky and difficult to navigate
What problems is the product solving and how is that benefiting you?
Researching pipelines and demonstrating how to get the best out of all opportunities
Love using Salesforce sales cloud
What do you like best about the product?
We love using Salesforce sales could because all data are in one place and every staff members know what's happening with the leads and contacts
What do you dislike about the product?
It's just too expensive so it's hard for us to scale up our usage
What problems is the product solving and how is that benefiting you?
We are trying to manage leads and opportunities and keep track of all communication with our customers
Sales cloud usage
What do you like best about the product?
Opportunity management
Pipeline management
Pipeline management
What do you dislike about the product?
All good with sales cloud of what we are using in our org.
What problems is the product solving and how is that benefiting you?
Helps us to track all opportunities
It's great app for any enterprise.
What do you like best about the product?
It's great for sales egangement. Especially the opportunity and lead management
What do you dislike about the product?
I love most of the sales apps. Nothing dislike
What problems is the product solving and how is that benefiting you?
It's helping in generating the leads on time and converting leads to opportunities quickly
Great CRM tool to enable business connectivity
What do you like best about the product?
Ability to store and engage with prospective customers for the business. To enable the seamless selling of core products via Cloud solutions
What do you dislike about the product?
Cost is subscription based and lots of key features requires additional payment
What problems is the product solving and how is that benefiting you?
Ability to drive and monitor pipelines of activities and been able to better plan and forecast
Enables a seamless sales lead experience
What do you like best about the product?
We've been using Salesforce Sales Cloud for years to capture and track leads and opportunities for our Homestar Finance home loan products. Sales cloud helps us shift focus away from mundane admin tasks and on to serving and understanding the customer
What do you dislike about the product?
The back-end admin UI is not where near as intuitive as it could be. A few functions require config in 2,3 or 4 sections. It makes sense once you get used to it, but it's still the biggest drawback of the overall sales cloud interface
What problems is the product solving and how is that benefiting you?
It helps us capture leads from multiple sources and track them in a unified way. It means that our sales team only need to work through one singular interface to perform the majority of their daily sales tasks
Sales Cloud Review
What do you like best about the product?
The ability to create workflows and integrate with snowflake and tableau. Use of crm analytics
What do you dislike about the product?
Customizing the out of the box functionality needs some design and optimisation thinking
What problems is the product solving and how is that benefiting you?
Harmonizing Contacts and Accounts data
Sales Cloud
What do you like best about the product?
The capacity and almost endless automation opportunities to create a beautiful user experience
What do you dislike about the product?
System can get out of control quickly, if not probably planed out
What problems is the product solving and how is that benefiting you?
They way it can unify all functions together to provide an end to end journey
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