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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,027 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Logistics and Supply Chain

Manage your leads and contacts

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Manage your leads and contacts. Manage your leads and contacts
What do you dislike about the product?
Navigation is not intuitive. Manage your leads and contacts
What problems is the product solving and how is that benefiting you?
Manage your leads and contacts
Manage your leads and contacts


    Christian B.

Robust Product

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Simplicity, Unique. The data can be accessed any where in the word with few clicks considering it's a saas
What do you dislike about the product?
None. There actually nothing to dislike about it
What problems is the product solving and how is that benefiting you?
Generating reports and dashboard.


    Desiree M.

Intuitive system to manage customer data & Sales

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
The system is intuitive, very user friendly & customisable to what we need.
What do you dislike about the product?
Haven't found anything I dislike as yet.
What problems is the product solving and how is that benefiting you?
Utilising sales cloud to manage customer data & sales


    Consulting

Sales Cloud Einstein is a great fit for medium-sized sales teams

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
The AI features in Unlimited Edition (forecasting, lead scoring) are very useful
What do you dislike about the product?
The product data structure is a little too simple for many use cases
What problems is the product solving and how is that benefiting you?
Forecasting with accuracy, pursuing the correct leads


    Telecommunications

Professional

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Stability. It is clear that every product release is well considered and slowly executed. It is modern but trustworthy.
What do you dislike about the product?
There are some competing conventions for certain info. Classic view vs lightning view. Pipeline fields vs normal fields.
What problems is the product solving and how is that benefiting you?
It's scalability across business pillars is key. Adding new products, new team members, new whatever - works when you trust the system.


    Financial Services

Well optimized, time tested and trusted foundation cloud

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Feature rich with ability to solve multiple use cases for any business looking to adopt a CRM. Ability to serve as the foundation layer on which others can be added to and integrations made. Has lots of intelligence/AI built in since of late
What do you dislike about the product?
Pricing may need revision for better adoption
What problems is the product solving and how is that benefiting you?
Foundation CRM that is generic across industries


    Sunil B.

Best product to streamline your business

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
I like the automations and pre configured business flow.

Page layout and other details are easily configurable
What do you dislike about the product?
Nothing to dislike but layouts are pretty basics and we can do the branding nothing much
What problems is the product solving and how is that benefiting you?
Streaming the business needs to the cloud based solutions


    Insurance

So many out of the box features

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
There are many out of the box features that can be turned on and utilized straight away for our teams. The interfaces are easy to use and no-low code to build new features is a big seller
What do you dislike about the product?
Nothing comes to mind, Sales Cloud is great
What problems is the product solving and how is that benefiting you?
Sales flow, sales tracking. Forecasting.


    Consulting

Experience

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Have a nice experience attending the session and get understanding the connect of sales cloud with AI

Prediction analysis and calculating the score for leads us very nice
What do you dislike about the product?
Not easily accessible by new user, need minimum certification for better understanding
What problems is the product solving and how is that benefiting you?
To increase the sales understanding


    Mental Health Care

HealthCloud Review for Notforprofit

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
The capability to link structured and unstructured data in one platform
What do you dislike about the product?
For a not for profit, cost is one barrier. Limited resource means we have to be deliberate with the functionalities we select.
What problems is the product solving and how is that benefiting you?
Understanding timelines of engagement, opportunities. Gathering client information and measuring engagement with clients