Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Good service
What do you like best about the product?
That everything is in the same place, which makes everything easier for you
What do you dislike about the product?
That in the development part they lack a looooot
What problems is the product solving and how is that benefiting you?
The development part
Very insightful
What do you like best about the product?
Sales Dashboards
Automation
And customer 360
Automation
And customer 360
What do you dislike about the product?
Layout should be hybrid use page layout and dynamic layout
What problems is the product solving and how is that benefiting you?
Unified customer view with essential details like contact info, purchase history, raised issue etc. it helps to get better insights before commecring with customer
Salesforce is really quite amazing
What do you like best about the product?
I am a web developer, and what I love most about Salesforce is how it embraces web technologies like Java (in terms of the syntax on the Apex programming language), JavaScript (for Lightning Web Components), web componenets. What's also brilliant is how easy it is to customise at all levels - reporting, user-interface and code.
What do you dislike about the product?
My least favourite thing about Salesforce is the expense of embracing such cool technologies as Einstein AI.
What problems is the product solving and how is that benefiting you?
Apart from chief use-case as a Customer Relationship Management system, Sales Cloud is helping to solve problems like reporting on financials, track website leads and guide users through business processes via Screen Flows.
Sales cloud making sales easier
What do you like best about the product?
Configuring the sales pipeline in Sales cloud is the most effective way to drive more sales giving lot of feasibility to the sales agent on the field
What do you dislike about the product?
Out of the box email composer can support more features to meet customer needs
What problems is the product solving and how is that benefiting you?
For sales agents it gives 360 degree view of the potential customer to assist in targeting selling and upsales
Salesforce Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud provides the option to categorize the customers which enables us to better streamline the pipeline management.
What do you dislike about the product?
The complexity and learning curve to adopt the functionality could be improved
What problems is the product solving and how is that benefiting you?
Please refer to the previous comments
Promising tool
What do you like best about the product?
Nice 💯 nnovation, will explore further this tool
What do you dislike about the product?
Nothing yet to dislike found by me. Will explore
What problems is the product solving and how is that benefiting you?
Storing customer data
Incredible potential. Lots to leverage.
What do you like best about the product?
Personalised power for every action. Very customer centric.
What do you dislike about the product?
Sales processes can be improved. Lack of real time insights.
What problems is the product solving and how is that benefiting you?
Comprehensive tool to manage customer data.
Automate processes
Automate processes
Great array of tools to manage your sales pipeline
What do you like best about the product?
I like how easier it makes it to manage a sales pipelines and to prioritise opportunities. Thanks to customisation made to our lead and contact objects it is very simple to retrieve a lot of info on customers without wasting time.
What do you dislike about the product?
We still need to spend quite some time to feed data to the beast. It makes our reports and segmentation more accurate but takes some precious time away from more valuable tasks.
What problems is the product solving and how is that benefiting you?
It helping us not missing any crucial checkpoints with our prospects and customers before and after onboarding
Wonderful experience learning and understanding the features is sales cloud
What do you like best about the product?
Analytics and collaboration among businesss teams
What do you dislike about the product?
Costly and sometimes automation fails and leads to rework
What problems is the product solving and how is that benefiting you?
Lead generation and analytics on customer data
A platform to support our consumer experience
What do you like best about the product?
Amazing the features available to ensure we can best support our consumers
What do you dislike about the product?
Learning how to best utilise the whole system
What problems is the product solving and how is that benefiting you?
Bringing all our consumer data into one cloud bases platform
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