Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Great for Unifying Sales Data
What do you like best about the product?
Unify all of my sales data into one place
What do you dislike about the product?
Sales reps often enter inconsistent, incomplete, or duplicate records
What problems is the product solving and how is that benefiting you?
Centralized all customer sales data into one location
Great for Deal Tracking and Team Collaboration, but Navigation Needs Improvement
What do you like best about the product?
Being able to track every deal from start to close and share with the team across geographies
What do you dislike about the product?
I found it hard to navigate at first - wasn’t super intuative
What problems is the product solving and how is that benefiting you?
As an account manager I need to be across all sales opportunities in the account . This helps me
Intuitive Interface, Seamless Setup with Minor Automation Improvements Needed
What do you like best about the product?
I appreciate Salesforce Sales Cloud for its user-friendly interface and seamless implementation, which makes installation effortless. Additionally, it significantly benefits our sales reps by enabling them to efficiently track and report activities on sales events, improving our overall workflow.
What do you dislike about the product?
I would change the automation aspect of Salesforce Sales Cloud.
What problems is the product solving and how is that benefiting you?
I use Salesforce Sales Cloud to benefit our sales reps by tracking their activities, managing the pipeline, and reporting on sales events regionally, improving overall efficiency.
Great for Managing Opportunities
What do you like best about the product?
manage the opportunity and contract for us
What do you dislike about the product?
customized objects are not fully supported
What problems is the product solving and how is that benefiting you?
Manage agents and allow teams to access and work on
Great Integration, Still Learning the Platform
What do you like best about the product?
The integration vs requirement to store data
What do you dislike about the product?
Still learning new platform to share dislike
What problems is the product solving and how is that benefiting you?
Overlaying and integrating older systems
Easy Sales Tracking with Salesforce Salescloud, but Update Adoption Can Be Challenging
What do you like best about the product?
Salesforce Salescloud is very easy to use and it has made tracking the flow of our sales opportunities very easy.
What do you dislike about the product?
Staying on top of updates that I want to implement but our sales team isn’t necessarily ready for.
What problems is the product solving and how is that benefiting you?
We use SalesCloud to track an opportunity from proposal to quoting through to close and it has great easy reporting.
Good product
What do you like best about the product?
The customer information for the sales team's tracking
What do you dislike about the product?
For the moment, I haven't seen anything that I dislike.
What problems is the product solving and how is that benefiting you?
With this product, we have clearer information
Powerful platform that offers many capabilities!
What do you like best about the product?
The flexibility of how you can adapt the CRM to your business. Also the stability and capabilities such as reporting, forecasting and adding LWC component to provide a delightful experience!
What do you dislike about the product?
Salesforce offers a great deal of flexibility, but this also means that your company must dedicate sufficient time and resources to continually refine and enhance your processes. Additionally, a frequent comment from our users is that the standard user interface requires too many clicks to accomplish tasks.
What problems is the product solving and how is that benefiting you?
Tracking Sales and revenue.
Great for Client Data Management, but Reporting Needs Improvement
What do you like best about the product?
One stop shop for client data, health, and inflight opportunities
What do you dislike about the product?
Reporting is a bit limited and cost and hidden fees.
What problems is the product solving and how is that benefiting you?
It allows the business to have a better view of the ongoing sales pipeline.
All-in-One Lead Management with Sales Cloud – Simply the Best
What do you like best about the product?
Single platform to manage all lead management tasks
What do you dislike about the product?
Nothing- Sales Cloud is the best tool I’ve used so far
What problems is the product solving and how is that benefiting you?
Getting leads consolidated on one platform
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