Agentforce Sales
Salesforce, Inc.External reviews
10,027 reviews
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External reviews are not included in the AWS star rating for the product.
Single source of truth
What do you like best about the product?
So much easier than having siloed data and excel sheets that are always changing and updating. Salesforce is great for a single source of truth and bringing multiple teams into a single system
What do you dislike about the product?
It gets toooooo custom sometimes and previous admins didn't document enough
What problems is the product solving and how is that benefiting you?
Solves so many problems for my clients! Most important is data quality with validations
CRM leader
What do you like best about the product?
Sales cloud is a leader in the CRM space so everyone wants to integrate with it. Even if you use 3rd party tools, there is likely a way to integrate it with Salesforce.
What do you dislike about the product?
It's hard to tell whether new features are included with your license. Interested to see how agentforce will affect pricing
What problems is the product solving and how is that benefiting you?
Business development
Salesforce is Good
What do you like best about the product?
How we can do sales and integrate with CPQ
What do you dislike about the product?
Reporting tools is the one which we dont like in salescloud
What problems is the product solving and how is that benefiting you?
Sales
Help your sales team thrive
What do you like best about the product?
The ease of customabilty that Salesforce provides your organization to tailor for your process with your sales team, and then ultimately what could be any portion of your business is unparalleled to other organizations
What do you dislike about the product?
At times just because you can doesn't mean you should and you can easily over customize your solution
What problems is the product solving and how is that benefiting you?
Single place to have all your data to
Make decisions faster
Make decisions faster
Amazing Sales Cloud Platform out there
What do you like best about the product?
I love the real time visibility on how the opprtunities are proceeding in sales journey. I also love the dashboards and reporting features.
What do you dislike about the product?
Difficult to implement any changes in operational process
What problems is the product solving and how is that benefiting you?
Providing real time visibility on the deals which helps me understand how our revenues looks like but also significantly assists in forecasting various aspects of our business operations.
Experience with salesforce sales cloud
What do you like best about the product?
Client prospecting with the best advantage, it gives us best insights about the client which helps to tailor the pitches
What do you dislike about the product?
Not all plugins work with it and abit slow with marketing tools plugins specially when sending bulk emails
What problems is the product solving and how is that benefiting you?
Lead scoring and AI Assistance
Great and productive work tool
What do you like best about the product?
Tracking my sales cycle for everyday work.
What do you dislike about the product?
Sometimes issues with importing information.
What problems is the product solving and how is that benefiting you?
Keeping track of current and historical deals, current sales cycle. And prioritizing new prospects.
best CRM
What do you like best about the product?
complete and fully customizable
Numerous connectors
Numerous connectors
What do you dislike about the product?
lack of agility in billing > necessary service (for my field of activity at least)
What problems is the product solving and how is that benefiting you?
Solution tout-en-un
Quality software, great functionality, expensive.
What do you like best about the product?
Open-ended functionality and it can do everything. With that said, it is a lot and will require training/learning. Integrations are awesome. I've been a user for 15+ years and it has helped us a lot with growing our company.
What do you dislike about the product?
Cost. It is expensive. With that said, it is a quality software solution. The only other issue is that for non-technical folks it can be challenging and hiring an expert is likely worth it.
What problems is the product solving and how is that benefiting you?
Efficiency. Increased conversions.
Sales cloud great to use for the Sales team
What do you like best about the product?
Sales cloud allows you to keep track of all clients and prospects. Automating processes streamlines the sales cloud users work efficiently.
What do you dislike about the product?
For additional functionalities, appexchange can be quite costly.
What problems is the product solving and how is that benefiting you?
Can integrate third party apps and customise it based on the companies needs.
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