Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Amazing new seller home page for viewing everything at a go
What do you like best about the product?
Apart from all automations and seller aiding insights, the most amazing recent piece or development that went quite unnoticed but actually loved and appreciated by our clients is the new seller homepage. The quick access to open tasks, upcoming events, opportunity status and many more have been very well received by all out clients and the agents. The first look at glance gives eagle's eye view to all things relevant to me as a seller. Really great job!!!
What do you dislike about the product?
Nothing to dislike but one quick suggestion for seller homepage: If we could make it even more configurable to put filters it would become 10/10.
What problems is the product solving and how is that benefiting you?
With recent Einstein developments a lot of tasks have become easier: with spot on lead scoring and quivk pointers or next actions has helped a lot.
Sales cloud review
What do you like best about the product?
Ease of use, ability to extend the product with configuration and customization
What do you dislike about the product?
Tracking differences between custom and standard objects
What problems is the product solving and how is that benefiting you?
Sales cloud is helping harmonize our sales data. We have a large company with many different regional systems, which are being converted to our global Salesforce platform.
Helped tremendously with our metrics
What do you like best about the product?
It's easy to build reports and dashboards to see our data and see our KPIs.
What do you dislike about the product?
Some up front effort to thoughtfully build it for your business processes.
What problems is the product solving and how is that benefiting you?
It was very difficult to see or build our analytics and KPIs in our previous CRM.
Sales Cloud
What do you like best about the product?
Integration to other Salesforce products to link support cases to sales opps
What do you dislike about the product?
Reporting capabilities could be improved, limited filtering
What problems is the product solving and how is that benefiting you?
Centralized place for all sales activity
Salesforce for State Government
What do you like best about the product?
The lightening dashboard has been really helpful to see the people served through state workforce services.
What do you dislike about the product?
There's so much information and possibilities that as a new user, it's difficult to know where to start or know what you don't know.
What problems is the product solving and how is that benefiting you?
Data tracking
Salesforce
What do you like best about the product?
Customizability of the platform and integration of automastions flexibility for our company.
What do you dislike about the product?
System limits that get hit as a part of scaling over time.
What problems is the product solving and how is that benefiting you?
Benefits housing our entire sales process as well customer information. Also can be used as a backend of sorts to access data via API.
Flexible solution
What do you like best about the product?
I'm able to quickly meet company process needs with low or no code automation and data customizations.
What do you dislike about the product?
It can become cumbersome quickly knowing which automations and customizations interact with others in a global view.
What problems is the product solving and how is that benefiting you?
It's helping to track a comprehensive view of our customers and our business interactions with them.
Great CRM and Ecosystem
What do you like best about the product?
Ease of use, has several tools that integrate seamlessly
What do you dislike about the product?
Data entry but automations/integrations help
What problems is the product solving and how is that benefiting you?
Keeping track of our opportunity pipeline
Sales cloud review
What do you like best about the product?
Helping generate potential leads and sales in a simple manner.
What do you dislike about the product?
User interface not always easy to follow.
What problems is the product solving and how is that benefiting you?
We are using salesforce cloud, and generate leads in a simple, simple manner and keep track of all our customers.
User friendly
What do you like best about the product?
All at one place. We can handle every possible scenario.(mostly)
What do you dislike about the product?
Limitations sometime. Need to customize even after so much OOB availablity
What problems is the product solving and how is that benefiting you?
End to end tracking of customer interaction
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