Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Saleforce Sales cloud is a great way the effectively manage the business processes in one platform
What do you like best about the product?
Salesforce sales cloud allows me and users on my team to see all the products, potential prospects, create corresponding tasks and easily manage the sales process from start to finish. We can set up requirements requested from clients very easily using the valuable tools that sales cloud has to offer. This software also works well with other offered products by salesforce.
What do you dislike about the product?
Although there are no major standouts about sales cloud, some things that could be improved about it is allowing more mobile functionality and the amount of learning required to get used to the software which could be reduced using more helpful prompts.
What problems is the product solving and how is that benefiting you?
Sales cloud is helping me solve the issue of managing the crm process set up in multiple clients and allowing them to easily track their prospects and leads before turning them into accounts and determining validations and requirements before entering the next stage of this sales process.
Single Source of Truth Platform
What do you like best about the product?
We love the customizable nature, the low code solutions, and that we can morph Salesforce into our organization's single source of truth.
What do you dislike about the product?
Not much; we love it! Looking forward to Einstein Copilot
What problems is the product solving and how is that benefiting you?
Providing a single source of truth for BD, Marketing, Recruiting, HR, and so many other central services teams
Sales cloud is a must have for every company
What do you like best about the product?
It provides out of the box useful utilities
What do you dislike about the product?
I am not really understanding the whole probability-opportunity thing
What problems is the product solving and how is that benefiting you?
It can automate processes which enables quicker selling
Empower your sales
What do you like best about the product?
The easy way to use it, the automation tools that salesforcw offers the easy way to generate reports
What do you dislike about the product?
Some times it can be really slow, which generates frustration to the customers.
What problems is the product solving and how is that benefiting you?
It helps to lead catching, promoting them to opportunities and orders, also it helps in order management and in sales analytics
Salesforce Maps in CRM Analytics
What do you like best about the product?
Found that when using salesforce maps it was quite intuitive to use once you understood what the necessary inputs and outputs that were needed.
What do you dislike about the product?
I want it to be more flexible if you do not know a specific geolocation.
What problems is the product solving and how is that benefiting you?
Helps us locate and track areas and branches that have produced the most cases in our org.
Highly customizable crm
What do you like best about the product?
How easy it is to customize my sales processes using declarative tools.
What do you dislike about the product?
The cost can be high, and there's a steep learning curve.
What problems is the product solving and how is that benefiting you?
Keeping sales information together, and leveraging that data to generate insights.
Salesforce Sales cloud
What do you like best about the product?
Enables my global sales teams to quickly enter their sales info and extract existing sales data quickly thereby helping them to do their jobs in an efficient manner. In addition Sales mangers can use this data to further makes decisions helping the global sales teams.
What do you dislike about the product?
Change management is always difficult when introducing new functionality.
What problems is the product solving and how is that benefiting you?
It's allowing us to track our Sales Opportunities and creat exciting and rewarding dashboards to get at the data our teams need
Great introduction into an exciting new world.
What do you like best about the product?
The opportunities the platform makes available (and corresponding learning materials) which allow you to self serve.
What do you dislike about the product?
No complaints at the moment, still learning.
What problems is the product solving and how is that benefiting you?
It's providing a si gel tool for our reps
To use to increase a variety of sales and service
Metrics
To use to increase a variety of sales and service
Metrics
Amazing Platform to automate Workflow
What do you like best about the product?
Account Management - converting leads and automation tools to convert into opportunities. The abikybto customize our sales process. The ability to create automations and intent driven UI sections so the sales staff only see what is needed during the stage of the sales process. Activity timeline. Forecasting, Dashboard Reporting, slack integration.
What do you dislike about the product?
We cannot customize the UI easily without using advanced tech help.
What problems is the product solving and how is that benefiting you?
It helps us establish a standard sales process and gives us a much clearer picture of our business. Our data is harmonized and to a great degree a true representation of actual reality which was our problem previously.
Sales cloud review
What do you like best about the product?
This is a great product for sales team for keeping track of their book of business
What do you dislike about the product?
I wish it includes tableau crm into the sales cloud platform
What problems is the product solving and how is that benefiting you?
We have one system to use during our sales meeting
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