Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Salesforce Sr. Admin
What do you like best about the product?
Ease of use and customization make it simple to develop.
What do you dislike about the product?
Feature retirement not always communicated well.
What problems is the product solving and how is that benefiting you?
Allowing our Sales Reps was it use and access to customer data on the fly to best serve their needs.
Sales cloud to the rescue
What do you like best about the product?
Sales cloud allows my team to manage our sales funnel in ways that optimize efficiency and generate exceptional value.
What do you dislike about the product?
I haven't found too much that I dislike about it
What problems is the product solving and how is that benefiting you?
Our funnel was a mess! Now we can better understand our up and coming sales opportunities.
Sales cloud onboarding
What do you like best about the product?
Its the best cloud which provides the simplified and easier way to onboard customer for CRM services
What do you dislike about the product?
Nothing as such but its should be more simply Lead conversion
What problems is the product solving and how is that benefiting you?
The best efficient way to onboard customers.
Automation and productivity and best ways to selling and servicing customers all embedded inside
What do you like best about the product?
It take the guesswork out in managing sales operations and sales activities to get started with. You are provided with industry leading tools and capabilities and you have to only and customize those tools to your own business. I have been using the product for several years and it just keeps getting bettere every month and year.
What do you dislike about the product?
Especially if you are in a large enterprise and you have a culture of build vs buy it can get difficult to convince buying couple of extra features such as Einstein related ones or may be guidance center which is limited to only 3 guidances fot free on an enterprise edition
What problems is the product solving and how is that benefiting you?
Account , contact and opportunity management and task management
Sold on Sales
What do you like best about the product?
Sales Cloud helps me and my team easily digest and understand customer data. The days of excel sheets and email reviews are over.
What do you dislike about the product?
If your business fits into the mould, it's a breeze. But for custom business practices, we've found that out of the box solutions are less flexible than we hope, requiring more involved solutioning.
What problems is the product solving and how is that benefiting you?
Customer scoring and engagement is very important to use and Salesforce delivers. We integrate Einstein Analytics to intelligently score our contacts to help determine who to target for interaction.
Great standard functionality while allowing for customizations to better fit our needs
What do you like best about the product?
It keeps everything in one place for users. The lightning pages are so helpful to display what users need and is relevant to them for different roles.
What do you dislike about the product?
Not being able to find where standard fields are used.
What problems is the product solving and how is that benefiting you?
Keeping Account/Opportunity information in one place even when accounts are assigned to new Sales representatives. Sharing the right records with the correct people without exposing users to accounts/opportunities they should not be able to access.
Sales cloud review
What do you like best about the product?
Ability to manage the leads and Acounts(clients)
What do you dislike about the product?
No dislikes yet, like it as it is for now
What problems is the product solving and how is that benefiting you?
Managing accounts and the related contacts has been beneficial
Sales cloud helps to faster the process of converting leads to business
What do you like best about the product?
1. Customer accumulation is fast and easy with having lead coversion in build module which can be customized as per business needs
2. Tracking leads and maintaining opportunities to get most business out of it
3. Sales rep can rely on real time update within platform all out as having the same access from mobile too
2. Tracking leads and maintaining opportunities to get most business out of it
3. Sales rep can rely on real time update within platform all out as having the same access from mobile too
What do you dislike about the product?
Now having AI to track opportunities and able to get attention on the area where we need it - not having anything to dislike.
What problems is the product solving and how is that benefiting you?
I am working in a finance domain where everything is about Sales and getting business without any delay -- so it helps to replace the traditional system with ease
Sales Cloud
What do you like best about the product?
The newer features coming out, especially with AI
What do you dislike about the product?
Reporting is a bit cumbersome to deal with still
What problems is the product solving and how is that benefiting you?
Its allowing us to bring all of our data together and leverage the great tools that salesforce provides in order to be able to make sense of the data and build out tools to help us expand upon it, build out processes and automation and excelerate our sales processes
Can’t go wrong with SF
What do you like best about the product?
As a seller, I've used different tools over the years. I always end up coming back to Salesforce. I'm yet to meet a sales process that could not be modeled. Lots of power under the hood.
You do need to invest in a solid sales/rev ops team to make the most of it, but if properly configured it can accelerate the sales motion like no other product out there.
You do need to invest in a solid sales/rev ops team to make the most of it, but if properly configured it can accelerate the sales motion like no other product out there.
What do you dislike about the product?
Can be complex to manage. Need to stay focused on your processes and workflows - avoid a "boil the ocean" scenario.
What problems is the product solving and how is that benefiting you?
Sales and service orchestration. 360 customer view. Prospect and customer management.
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