Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Great for starting businesses and mini marketing functionality
What do you like best about the product?
Campaigns, reporting and notifications, forecasting and pipeline dashboards
What do you dislike about the product?
Not very intuitive, difficult to get started
What problems is the product solving and how is that benefiting you?
Pipeline view
Sharing sales goals in exec meeting
What do you like best about the product?
Reps are able to view leads. Exec team review leads with the most promise to close. Gives directions.
What do you dislike about the product?
More metrics and kpis. Exec level needs to view these for market research
What problems is the product solving and how is that benefiting you?
Being able to show leads in progress to the exec team
Best Sales Product ever
What do you like best about the product?
Easy automation
Best UI
Better productivity
Easy to use
Reports and dashboard along with AI
Best UI
Better productivity
Easy to use
Reports and dashboard along with AI
What do you dislike about the product?
Less flexibility on pricing configuration
What problems is the product solving and how is that benefiting you?
Wanted to look into sales pipeline and forecast
Great productivity tool for our business users
What do you like best about the product?
Ability to see customer 350 data and work with top customers as well try to endange prospects.
What do you dislike about the product?
Sometimes a page may have lot of information that may clutter the vision
What problems is the product solving and how is that benefiting you?
It is allowing our business users to quickly go through opportunities and mark them for our dealers to pursue.
Intuitive process to streamline the sales cycle
What do you like best about the product?
The simple way to customize different business flows
What do you dislike about the product?
Some of the performance with high data volume
What problems is the product solving and how is that benefiting you?
Keeping all user in the same page
Sales Cliud is reliable, customizable and generally easy to use
What do you like best about the product?
How customized it can be to unique business processes
What do you dislike about the product?
It can do anything, but shouldn't always do everything- needs a little expertise
What problems is the product solving and how is that benefiting you?
Automation, data cleanilibess and unification
Sales Cloud for the Closed Won!
What do you like best about the product?
Sales cloud has allowed our customer data to be organized in one place.
What do you dislike about the product?
Some users have a hard time finding all of their information in one place, we need better reports and dashboards created for them
What problems is the product solving and how is that benefiting you?
All of our prospect and opportunity data is in one spot
Powerful and easy!
What do you like best about the product?
Sales loud gas been a powerful tool in our organization and has been easy/friendly to setup.
What do you dislike about the product?
It's been great. No complaints about Sales Cloud
What problems is the product solving and how is that benefiting you?
Has assisted with making sure we meet our marks with our Customers.
Keep Your Data Secure and In One Place
What do you like best about the product?
Over the years, Salesforce has accumulated helpful out-of-the-box elements and data fields, but the system is also highly-customizable, so you can track and analyze your data in the way that best helps propel your business forward. There are also dedicated support specialists who will usually help with the specific issue you are having rather than redirecting you (something I've experience with other CRMs). Overall, Salesforce has been an invaluable tool to our team and would recommend it.
What do you dislike about the product?
Some of the more advanced features - such as Forecasting or AI - are sold as separate add-ons. For the price point, it would be helpful to have some of these capabilities included in the Professional and not just the enterprise levels. As an employee of a small business, having the additional cost on top of standard licenses and support is prohibitive - we cannot access those features that might be the leg up.
What problems is the product solving and how is that benefiting you?
We bid $30M or more of work each year and there are unique details to each bid (and multiple bids per project usually). It's important that we can keep data secure for our clients but correlate data that would not be easy to do without a web-based, real time database solution. Salesforce fills this gap better than any other SaaS CRM provider we've had in the past.
Full stack developer with experience in Sales and Experience Cloud
What do you like best about the product?
The built in security model, and the fact that I can write code that is user aware without having to build the security later.
What do you dislike about the product?
Some of the restrictions on less used SObjects. Setup/Non setup DML exceptions.
What problems is the product solving and how is that benefiting you?
N/A
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