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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Non-Profit Organization Management

Sales cloud administrators review

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is easy to use and user friendly.
What do you dislike about the product?
Salesforce sales cloud can be costly for some instances.
What problems is the product solving and how is that benefiting you?
It is our single source of truth for all of our data. Sales cloud keeps our data organized


    Staffing and Recruiting

Sales Cloud makes it easy

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
I love that sales cloud is easy to set up and connect with different data streams to get a 360 view of customer to communicate with them more effectively and get them the right info at the right time.
What do you dislike about the product?
There does seem to be a lot of ramp up time with meta data.
What problems is the product solving and how is that benefiting you?
It is allowing us to connect to prospects and current clients more quickly.


    Tysic C.

Sales cloud is the premier crm in the world for a reason.

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
No/low code development makes fast development with lower skilled employees possible.
What do you dislike about the product?
Sales cloud can be expensive depending on use.

Data storage is expensive so some outside storage source usually needed.

UI can be slow to load.

Not optimized for bulk operations.
What problems is the product solving and how is that benefiting you?
It's essentially a relational database with a GUI and an automation platform so it's being used to store and analyze customer data and enable a customer 360 view.


    Financial Services

Sales Cloud Review

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
It makes it easy for us to manage, track, and analyze our sales motions.
What do you dislike about the product?
It can be a little complex to manage as you move into more complex use cases.
What problems is the product solving and how is that benefiting you?
It helps us manage engagement with customers and manage our pipelines.


    Utilities

Salesforce Technical Lead

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Really user friendly platform. It gives our reps a complete vision of the customers. Many capabilities like email sending, mobile and quick actions.
What do you dislike about the product?
Too many add on products in order to improve experience
What problems is the product solving and how is that benefiting you?
Accelerate sells and understand our customer profiles. Centralize communications with outlook integration


    Ram M.

Sales cloud helped GH to boost sales in oncology business

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Personalization,availability easy for Sales team to record customer info
What do you dislike about the product?
Complexity, availability ,seamless integration with 3rd party apps
What problems is the product solving and how is that benefiting you?
Helped to grow oncology business as GH sales team able to sell products to custoners


    Awinash K.

Salesforce Sales Cloud

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Usability of the App is nice. It's easily customizable
What do you dislike about the product?
Sometimes it's a bit compex eco system. It's hard to remember everything.
What problems is the product solving and how is that benefiting you?
We have a system to maintain operational flows.


    Abdul J.

Why Salescloud

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Availability
Connectivity
Personalization
What do you dislike about the product?
Slowness, Adaptability to lightning, complexity
What problems is the product solving and how is that benefiting you?
Data Issues and faster reliability


    Anne B.

Automated Processes

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud has allowed our company to automate processes and track data better using flows. We have also built a migration into our claims system to enable faster updates and cleaner data across systems.
What do you dislike about the product?
Some of the downside, through the cost of the licensing, and Some of the basic reporting functionality.
What problems is the product solving and how is that benefiting you?
Better tracking against leads, and helping to avoid duplication of work as well as data.


    Bharat C.

Getting the work done

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
So many tools available to get the leads
What do you dislike about the product?
License Cost of using all the features available.
What problems is the product solving and how is that benefiting you?
Marketing