Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Powerful Sales Tool
What do you like best about the product?
OOTB Functionality with Sales Cloud is great. Customizable and enhancad using low code automations.
What do you dislike about the product?
I don't have any dislikes about Sales Cloud. My role is a developer so I enjoy any and all business problem solving in and around Sales Cloud usage and functionality.
What problems is the product solving and how is that benefiting you?
It is our Sales pipeline.
Quick and Easy
What do you like best about the product?
I only recently used Maps for the first time for a client.
They wanted to be able to be able to view completed jobs when there were doing a site visit at a lead and also view what products were used. I'm phase 2 they plan on integrating it with Field Service.
Having never used it before it was easier to configure than I anticipated. I was able to create data layers quickly and easily based on user profile, lead stage etc
Best of all I was able to quickly and efficiently train the client on being able to create and adjust layers.
They wanted to be able to be able to view completed jobs when there were doing a site visit at a lead and also view what products were used. I'm phase 2 they plan on integrating it with Field Service.
Having never used it before it was easier to configure than I anticipated. I was able to create data layers quickly and easily based on user profile, lead stage etc
Best of all I was able to quickly and efficiently train the client on being able to create and adjust layers.
What do you dislike about the product?
The trailhead on Maps doesn't provide a license or dev org for it
What problems is the product solving and how is that benefiting you?
Allowing end users to quickly view jobs completed (closed won opportunity) and products in the surrounding area used while doing a site visits (lead) in
Sales Cloud for B2B Commerce
What do you like best about the product?
Its so easy to manage user's task and event
What do you dislike about the product?
I think there are some limitation for using standard object .
What problems is the product solving and how is that benefiting you?
Data connectivity is visible and easy to manage, and customer management is easy with one sales force without having to open multiple tabs.
It’s a great product
What do you like best about the product?
It's an all in one solution for customers clients and users
What do you dislike about the product?
The learning curve by the release of new features
What problems is the product solving and how is that benefiting you?
Consolidating all my info in one central location
Sr Admin
What do you like best about the product?
Easy to use and great to build upon for growth
What do you dislike about the product?
Still so many opportunities to improve. Activities are NeEDED on a scale to other objects
What problems is the product solving and how is that benefiting you?
Helping our sales team grow and track progress of leads and opportunities
Works well
What do you like best about the product?
Easy to use and set up for out-of-the box functionality.
What do you dislike about the product?
Some customizations are tricky to get to look correctly
What problems is the product solving and how is that benefiting you?
It allows us to make real-time decisions using distances.
Revolutionary
What do you like best about the product?
Salescloud has helped us centralize our leads and contact and the interactions across our various programs.
What do you dislike about the product?
Salesforce is highly extensible and it can be confusing on which functions and products to use to best fit business needs.
What problems is the product solving and how is that benefiting you?
Centralized lead and contact management and interaction across multiple programs. Identifying appropriate contacts for diverse programs.
Salesforce sales cloud, an admins perspective
What do you like best about the product?
Ease and simplification of everyday processes
What do you dislike about the product?
It can getted slowed down pretty quickly, especially in a large org with lots of integrations
What problems is the product solving and how is that benefiting you?
Reduction of repetitive tasks, speeding up of manual tasks, providing an easy interface to input data into.
Getting to really CRM marketing funnel optimization
What do you like best about the product?
It is a true CRM platform with the most integrations available than any other competitor.
What do you dislike about the product?
The cost is substantially higher than any other solutions on the market.
What problems is the product solving and how is that benefiting you?
Used to store individual activity level details for leads. Lead scoring.
Review sales cloud
What do you like best about the product?
Easy to use. Many features. Flows getting more powerful.
What do you dislike about the product?
Too many limits on the development side. Mobile app is still difficult to use
What problems is the product solving and how is that benefiting you?
Dashboards show all sales data we.need.
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