Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
So Far So Great
What do you like best about the product?
Reporting tools. Mobile friendliness. real sense that they care about Safety.
What do you dislike about the product?
Cost. Salesforce's breadth is also their annoyance - trying to upsell each customer based on what they do NOT yet subscribe to.
What problems is the product solving and how is that benefiting you?
Ease of use helps staff compliance. Lead management helps sales efficiency. Centralized data management helps inform smarter strategic decisions.
Awesome sales cloud capabilities
What do you like best about the product?
Out of the box features make go live easy with any features
What do you dislike about the product?
Complexity for layer common between sales and service cloud
What problems is the product solving and how is that benefiting you?
Centralized data view of customer and quote
Salescloud will help you increase revenue
What do you like best about the product?
Einstein opportunity scoring and the ability to focus on the best opportunities.
What do you dislike about the product?
Product data model. Wish it was better for insurance industry.
What problems is the product solving and how is that benefiting you?
We run our sales ans enrollment process on sales cloud
Salesforce helps but make sure you have the right people
What do you like best about the product?
It's flexibility; the ability to make significant headway in improving your processes where previously this was only available to traditional IT
What do you dislike about the product?
It is more and more requiring someone with Salesforce knowledge to setup well and not build yourself huge technical debt
What problems is the product solving and how is that benefiting you?
Understanding where clients engage with our business across different departments thus exposing more opportunities
Great but wonky for nonprofits that do b2b and b2c
What do you like best about the product?
Flow and console apps. The ability to track where opportunities connected to all our donors.
What do you dislike about the product?
Not really anything. So far I haven't found a feature that hasn't worked for us.
What problems is the product solving and how is that benefiting you?
It is solving the issues we previously had with who has paid or who needs credit for fundraising.
Salesforce is the best, but expensive
What do you like best about the product?
Flexibility, ability to customize to how you work. Empower non-developers to meet their own needs
What do you dislike about the product?
High cost, add-ons feature by feature. Can be worthwhile but need to plan for this
What problems is the product solving and how is that benefiting you?
Easy contacting customers, tracking email responses
Trailhead DX
What do you like best about the product?
Comprehensive crm features, intuitive interface and easily customisable
What do you dislike about the product?
The complexity of the customaztion options can be quite overwhelming at the same time
What problems is the product solving and how is that benefiting you?
Disorganized data, inefficient processes, and lack of visibility into customer interactions.
Sales automation
What do you like best about the product?
Account, Contact, Opp Management, Sales Cycle
What do you dislike about the product?
No complete CPQ in built features, need to go for CPQ MP
What problems is the product solving and how is that benefiting you?
Sales automation
Good, but can’t wait for the next things in AI
What do you like best about the product?
Love the how user friendly it is! Especially lightening components
What do you dislike about the product?
Which there were more built in components
What problems is the product solving and how is that benefiting you?
Automation helps view customers better
Great for our purpose… until now
What do you like best about the product?
Whole solution as a general crm, has met all our needs for a decade
What do you dislike about the product?
It has met our needs so nothing. We have customized heavily so perhaps not the best product choice now
What problems is the product solving and how is that benefiting you?
Consolidation of customer interactions and data capture across the customer lifecycle plus single pane of glass for fsr
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