Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Working with Sales and Automation
What do you like best about the product?
The connectedness between Sales cloud and other data
What do you dislike about the product?
Slowly loading pages and complex object management.
What problems is the product solving and how is that benefiting you?
Ease of collecting data from the Sales organization.
Easy to manage customer relationship
What do you like best about the product?
I like that it you can integrate the Salesforce CRM with Salesforce Marketing Cloud to manage customer lifecycle progression. Its an effective tool to ensure we're targeting the right customer with the right support at the right time.
What do you dislike about the product?
If processes aren't initialized correctly it can result in data cleanliness issues - but this is user error.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is a catalyst for us to us retain customers and proactively manage their product adoption.
used ngo version of sale cloud
What do you like best about the product?
Centralized data and easy to use for end user.
What do you dislike about the product?
Not much, maybe costly. each extension feature will need additional cost and it will be an issue when user increased rapidly
What problems is the product solving and how is that benefiting you?
Centralize our data from multiple different systems
Salesforce Maps to See the Way
What do you like best about the product?
The ability to easily filter, visualize, plan, and export data with heat maps, routing, territory planning, and data updates
What do you dislike about the product?
There can be a slight learning curve getting used to the data layers and shapes but it gets easier as you use it.
What problems is the product solving and how is that benefiting you?
Visualizations of territory maps, planning field rep customer visits, mapping territories with data updates, adding accounts and contacts to campaigns based on location data, etc
Architect
What do you like best about the product?
Easy user acceptance
Good platform to build thins
Good platform to build thins
What do you dislike about the product?
Nothing
Its all good nothing to complain
Its all good nothing to complain
What problems is the product solving and how is that benefiting you?
It helps our sales reps to lock the deals quickly
Salesforce is very customizable
What do you like best about the product?
How easy it is to add fields and run reports on those fields.
What do you dislike about the product?
Learning curve is better with Lightening as opposed to Classic. Still have to go to Classic to perform some administration.
What problems is the product solving and how is that benefiting you?
Tracking our work and running reports on said work.
Sales Cloud From a Sys Admin
What do you like best about the product?
Sales Cloud is great for customer data and custom business logic. It is a great baseline that can have complex business logic via triggers and flows built on top of it.
What do you dislike about the product?
User profile and permission UI layouts could be better from an admin perspective.
What problems is the product solving and how is that benefiting you?
Our company had a problem with keeping track of customer orders and subscriptions. Salesforce CRM helped us create customer accounts, locations, orders, and much more.
Like Legos for administrators
What do you like best about the product?
Sales Cloud is an endlessly extensible platform limited only by your time and funds.
What do you dislike about the product?
When your time and funds are limited, it can be frustrating to see all the possibilities that aren't feasible for your own use case.
What problems is the product solving and how is that benefiting you?
We have pretty standard prospect management needs and pipeline monitoring needs, and Sales Cloud works well and keeps all the data we need in one single source of truth.
Easy to use
What do you like best about the product?
Salesforce Sales Cloud boosts our productivity and sales efficiency by automating our sales process and provides us with insightful analytics.
What do you dislike about the product?
I can't say that I dislike anything on Sales Cloud.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving the complexities of sales management by automating tasks, centralizing customer information, and providing detailed analytics. This benefits me by enhancing sales productivity, improving customer relationships, and enabling data-driven decisions that drive revenue growth.
Market leading CRM that’s constantly improving
What do you like best about the product?
The device-agnostic interface proving me with the information I need when I need it, integrating with other systems.
What do you dislike about the product?
Sometimes announced features take a while to be released
What problems is the product solving and how is that benefiting you?
It's streamlining and providing a clean, optimised user interface allowing users to concentrate on what they do best
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