Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Sales Cloud review
What do you like best about the product?
Helping Fastrack out business and enhances user experience..
What do you dislike about the product?
Limited functionalities in Salesforce developer edition org.
What problems is the product solving and how is that benefiting you?
High Price..
Easy to configure, Simple to Use
What do you like best about the product?
Salesforce is a complete sales system that is easy to use out of the box with some very simple customization.
What do you dislike about the product?
There are a lot of advanced features that can clutter up the application for users that don't need them.
What problems is the product solving and how is that benefiting you?
It's allowing us to easily track visits to our customers and to provide insights into their history.
Salesforce Developer
What do you like best about the product?
For me, it's base relationships between Account, Contact and Opportunity with Lead converting. I am also exited about Person Accounts and implicit record sharing
What do you dislike about the product?
Nothing, it looks like each functionality is useful and suitable for businesses processes
What problems is the product solving and how is that benefiting you?
Lead generation, closing opportunities and working together for big opportunities
So much Customization!
What do you like best about the product?
The number of custimizable features that are included and come out of the box with this product.
What do you dislike about the product?
Nothing... This is such a great product.
What problems is the product solving and how is that benefiting you?
By utilizing lead scoring, lead assignment rules, and workflow rules, Salesforce Sales Cloud has helped us to streamline our inbound lead processes and significantly increase our lead conversion/close rate percentages. Using lead scoring for leads coming in from our email marketing campaigns, we are able to easily identify when a prospect is ready to buy. Using lead assignment/workflow rules for leads coming in from our integrated website landing pages, we are able to automatically assign inbound leads to the right sales rep and notify them that a new quote has been requested so they can then reach out to the prospect within just minutes after they have finished filling out one of our online forms.
Salesforce Developer/Consultant with 4 years of experience
What do you like best about the product?
Sales Cloud is highly customizable, from custom fields and objects to personalized dashboards and reports, users can configure Sales Cloud to match their unique requirements. It offers intuitive tools for managing the sales pipeline, including opportunity tracking, forecasting, and sales stage customization.
What do you dislike about the product?
I remember it was confusing to work with Quote after sync with Opportunity. It's like the different records, but at the same time, it's not. Something similar to Person Account but don't you need to take into account extra __pc fields?
What problems is the product solving and how is that benefiting you?
Sales Cloud provides robust lead management capabilities, allowing sales reps to track leads from acquisition to conversion. Automated lead assignment, lead scoring, and lead nurturing features help prioritize efforts and focus on the most promising opportunities.
Valuable data analysis - Salesforce Sales Cloud
What do you like best about the product?
Once the data from different sources are connected, using Tableau to analysis the data is easy and result are very accurate and useful.
What do you dislike about the product?
After setting up the data connection, we need to fine tune the limit to optimize performance.
What problems is the product solving and how is that benefiting you?
The tableau is useful in analyzing data and provide a clear picture of what products our customers like. This help us to target our sales on the popular products.
Sales processes in salesforce
What do you like best about the product?
The ability to use the system no matter where I am, all data stored in one place
What do you dislike about the product?
There's a lot things to improve like list views translations etc. All users around the world write about it at idea exchange
What problems is the product solving and how is that benefiting you?
It's easy to set
Salesforce Sales Cloud Review
What do you like best about the product?
Sales forcasting, improved collaboration and scalability and customization
What do you dislike about the product?
It's not something I don't like but always we have data security concerns during projects
What problems is the product solving and how is that benefiting you?
It allows to keep all necessery data from customer perspective on one platform which then can be presented on various reports, dashboards and forecasts. For customers it's better to have it on Salesforce than in many emails, excel files etc. I think thats one of the best benefit
Sales cloud review
What do you like best about the product?
Pipeline management and the ability to run report directly on the platform
What do you dislike about the product?
There is nothing that I can think of atm
What problems is the product solving and how is that benefiting you?
Pipeline management
Sales Cloud with AI
What do you like best about the product?
When set up properly with the business flow in mind and user maintence and governance reviews; Sales Cloud provides a wholistic review and data capture of the sales lifecycle and customer journey.
What do you dislike about the product?
Salesforce is very customizable, but sometimes that is a challenge when setting ip for the first time with limited knowledge.
What problems is the product solving and how is that benefiting you?
Capturing the customer data and providing valuable data elements and reporting to take actions on.
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