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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Saravanan V.

Sales force Cloud is a user friendly to use and which helps to get the report in a customizable way.

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Mainly thhe interface,because few softwares are there which is quite takes time to learn. But salesforce is kinda easy to handson.
What do you dislike about the product?
may be the cost, when it comes to a startups it might not be bingeworth of using.
What problems is the product solving and how is that benefiting you?
Mainly helps in the analystics.


    Sumit S.

Salesforce Sales cloud Review

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
I like sales cloud because of its Activity Management, connect with customers and track deals across every channel, AI powered sales cloud.
What do you dislike about the product?
I don't have any dislike. But it is expensive, customisation to implement business process.
What problems is the product solving and how is that benefiting you?
It helps us to streamlines sales processes, offering contact and lead management, sales automation, and analytics


    Automotive

Sales Cloud helps our teams work together.

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud made it easy to establish best practice processes by way of standard objects and fields.
What do you dislike about the product?
I cannot think of any downsides. As always Salesforce offers out of the box functionality but allows customization to cater to individual needs
What problems is the product solving and how is that benefiting you?
Keeping our sales and service teams on the same platform


    Automotive

Sales cloud review

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Secured data using permissions. Easy to view the details and related list.
What do you dislike about the product?
Approval process couldn't find the reviewer from parent object
What problems is the product solving and how is that benefiting you?
Viewing the related records from parent.


    Marketing and Advertising

Salesforce is continuously getting better

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce is highly customizable and is continously getting better by adding new features and improving processes.
What do you dislike about the product?
What I don't like about Salesforce are limitation on number groups and row level formula field that can be in a report. Another dislike is limitation on SOQL queries, such as inability to compare values of one field vs another field and inablity to group on formula fields.
What problems is the product solving and how is that benefiting you?
Salesforce is solving the sales pipeline management and supports financial reporting. We recently enhanced the system, with custom development, to make pipeline management easier for the sellers and added CRMA to get insight to pipeline and revenue movement that benefits the sales team.


    Kyle B.

A powerful tool - with the right resources, almost anything can be done!

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
I've been an admin for about 7 years, and now moreso than ever before, there's almost no request that I could get where the answer would just be "not possible". Are there certain scenarios that could be more easily done on other platforms? Yes. But Sales Cloud is the best do-it-all solution out there.
What do you dislike about the product?
Because Salesforce is an ever-evolving product, sometimes there can be solutions to older problems that get overlooked to provide solutions to the more recent issues & improvements.
What problems is the product solving and how is that benefiting you?
It is a fantastic place to house all customer data, allowing you to put insights into certain customers and potential customers. Our customer success has become greatly more successful since implementing Salesforce, as has the average score that customers provide in their post-customer-service surveys.


    Jungi K.

You have no other choice to accelerate DT and Pipeline Management

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
All the necessary features to manage sales are ready to use. Once you adapt to the harmony of Account, Contact, Opportunity, You would recognize how other tools are so uncomfortable.
What do you dislike about the product?
Actually, this is kind of a merit at the same time, there are so many configurations to customize.
What problems is the product solving and how is that benefiting you?
When you use excel files or mannually write documents, it's so hard to manage version control, but it helps me to see the sales situations integrated.


    Patty B.

The joy of clicks.

  • March 08, 2024
  • Review provided by G2

What do you like best about the product?
One of the best features is the ability to get things done without a developer.
What do you dislike about the product?
Struggle with flow builder. Would like more resources
What problems is the product solving and how is that benefiting you?
One stop place for all sales


    Computer Software

SFDC is the industry standard for a reason

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
- Simplicity of use, but ultimate configurability
- Easy to automate
What do you dislike about the product?
Unfortunately the move to lightning has actually left some Classic functionality behind. Primarily around selection and opening additional tabs. Some visibily options as well.
What problems is the product solving and how is that benefiting you?
Connectivity!


    Utilities

Help to make sales in a easy and fast way

  • March 07, 2024
  • Review provided by G2

What do you like best about the product?
Freedom on what as a user you can do on the system
What do you dislike about the product?
Price too high and not so out of the box but need some customization
What problems is the product solving and how is that benefiting you?
Gather all data's in one place and enable an easy reporting