Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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In Sicredi Credit Unionbeen using sales cloud since 2021
What do you like best about the product?
The organization that the board and the 360 vision that helps our employees how to use the data for increase sales of credit and financial products.
It helps us to be before ours competitors to bring the correct products for our clients
It helps us to be before ours competitors to bring the correct products for our clients
What do you dislike about the product?
The integration with legacy systems are so difficult and for this reason we have difficult to engage ours sponsors to increase other funcionalities from sales in per contract!
What problems is the product solving and how is that benefiting you?
The 360 vision of the client, when we increase Copilot + marketing cloud will be possible to have a 360 view of our lead / prospect as only one person in our corporation
Complète solution for sales People (and more)
What do you like best about the product?
With sales cloud you will fond everything you need to help on your daily job and to share information with your team. No need to multiple reportings
What do you dislike about the product?
Some features are missing and need to be implémented through appexchange or add on :
If you have complex process on quotation or territory management
If you have complex process on quotation or territory management
What problems is the product solving and how is that benefiting you?
Organiza information around leads prospects and customers
Get 360 view
Simple process to quote
Get 360 view
Simple process to quote
One of the best sakes CRM tool in the market.
What do you like best about the product?
Ease of use,
Easily configurable.
Follows complete sales cycle.
Best reports and dashboards.
Easily configurable.
Follows complete sales cycle.
Best reports and dashboards.
What do you dislike about the product?
Einstein insights could be better. Its not flexible.
What problems is the product solving and how is that benefiting you?
It's helping to capture leads, opportunity and help to create quote. Can be easily integrated to ERP.
Sales cloud review
What do you like best about the product?
Allows us to boost productivity by connecting multiple areas of the org.
What do you dislike about the product?
Still learning the functions and hoping to take advantage of all ir offers
What problems is the product solving and how is that benefiting you?
Connecting sales
Sales Cloud
What do you like best about the product?
It's is the single source of truth and provides an overall health of the business.
What do you dislike about the product?
Too complicated to implement enhancements. Data doesn't flow seemlessly between connected apps all the time.
What problems is the product solving and how is that benefiting you?
Integrated approach on accounts with all information at one place where we can run campaigns and see how they are working at a high level.
Continuous innovation
What do you like best about the product?
Salesforce Sales Cloud not only the meets our business needs today, the continued innovation delivered through the product allows our sales teams to mature, evolve, and achieve in new ways.
What do you dislike about the product?
The user administration can be time consuming if you need very specific but evolving user access permissions.
What problems is the product solving and how is that benefiting you?
Sales execution and efficiency
Sales Cloud Experience
What do you like best about the product?
Very comprehensive for Sales and intuitive.
What do you dislike about the product?
Don't see any downside as such for using the Sales cloud.
What problems is the product solving and how is that benefiting you?
Helps to digitize sales processess and firing rules. Ability to manage risks, DOA and actoon plans.
Sales cloud is extremely capable—with company buy in
What do you like best about the product?
The magic of salesforce salescloud really kicks in when your company uses multiple products in the suite.
What do you dislike about the product?
Alone, salescloud is not any more than the rest of its competitors and it is more expensive.
What problems is the product solving and how is that benefiting you?
Connecting salescloud to Datorama to have a full view of marketing engagement
Easy to use
What do you like best about the product?
Integration across varoious clouds, ability to have different levels of access seamlessly, Einstein
What do you dislike about the product?
UX can be confusing, specially for new reps
What problems is the product solving and how is that benefiting you?
Lead assignment automatically from marketing campaigns
Sales cloud review from Fukuoka
What do you like best about the product?
It's great to be able to standardize the management process of business negotiations. The efficiency increases by following the model.
What do you dislike about the product?
The price is high. I think it can't be helped, but we will continue to provide more value than the price.
What problems is the product solving and how is that benefiting you?
The process of business negotiations managed separately by sales is standardized, and the same figures can be aggregated.
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