Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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External reviews are not included in the AWS star rating for the product.
Good out of the box
What do you like best about the product?
We didn't need to customize too much to get started.
What do you dislike about the product?
Optimal use of sales cloud requires all sorts of 3rd party apps
What problems is the product solving and how is that benefiting you?
Keeping track of sales users' productivity and keeping our sales users in contact with customers and leads.
Centralized data from multiple places
What do you like best about the product?
The updates and ability to access multi platform data. We have multiple instances, and applications.
What do you dislike about the product?
The price. We are a nonprofit and cost is a big factor. We have diffferent use cases across the org from fundraising, cloud lending, project management, nonprofit tax credit which is more applications intensive based with no customer info needed.
What problems is the product solving and how is that benefiting you?
More integration for activity and it's seamless. Calls, emails and chat bots are synced into activities to check
Progress which is essential to helping clients complete their applications from NMT to lending. And you don't have to implement large amounts of behavior change since the sync pulls in the data.
Progress which is essential to helping clients complete their applications from NMT to lending. And you don't have to implement large amounts of behavior change since the sync pulls in the data.
Good product...it just works
What do you like best about the product?
The product just works without too many issues
What do you dislike about the product?
Its expensive and takes time to deploy.i wish it could be less expensive
What problems is the product solving and how is that benefiting you?
It helps in lead consolidation and sharing.
Sales Cloud Secrets
What do you like best about the product?
It helps me maximize my sales pipeline and track progress in a manner that I was not able to before.
What do you dislike about the product?
Sometimes the system lags and I wish there were more built in dashboards
What problems is the product solving and how is that benefiting you?
It makes me more efficient and allows me to see an accurate status if my deals.
Sales Cloud Review
What do you like best about the product?
Teams on accounts and opportunities so teams can collaborate together. We also really leverage activity management to confirm we're reaching out to the right people at the right time.
What do you dislike about the product?
Dashboards and reporting still has a lot of limitations, we want to be able to report on accounts with and without activities with a specific requirement, but we have to create two reports. The limitation for dashboard filters and baselines/goals on dashboards has already been difficult to solution/explain to executives when the functionality exists on the report itself.
What problems is the product solving and how is that benefiting you?
We just established standard work and expeditions for our reps and the activities they need to be able to complete to get promoted. Sales cloud dashboards have helped managers coach to those metrics and our admin team see where tasks may not be complete, or where requirements may be too strict.
Expanding Customer Reach with Sales Cloud
What do you like best about the product?
Sales Cloud allows me to reach my customers across the globe!
What do you dislike about the product?
Nothing. There are pieces of functionality within the tool that I recognize I'm not leveraging.
What problems is the product solving and how is that benefiting you?
Improving my reporting and analytics on the products offered.
Sales Cloud
What do you like best about the product?
Organizes my deals and tracks status of deal progression.
What do you dislike about the product?
Sometimes the configurations or setting up the right reports can be challenging.
What problems is the product solving and how is that benefiting you?
Managing our sales pipeline
Really comprehensive
What do you like best about the product?
Everything is in one place for us to see and
What do you dislike about the product?
It would really great to get some automation done in a more simple way
What problems is the product solving and how is that benefiting you?
It helps us manage all of our sales activities in one place
Good experience
What do you like best about the product?
Sales cloud gave an insight and visibilty to see how our business is growing and to build revenue.
What do you dislike about the product?
There is nothing I do not like about but I feel it is expensive.
What problems is the product solving and how is that benefiting you?
Gives data visibility
A must have tool for Financial Institutions
What do you like best about the product?
It has helped our company automate the sales processes and generate better revenue. Also makes it easy to use which is really good. The competition is high and hence choosing right product is importany
What do you dislike about the product?
The Salesforce sales cloud shouls be able to better interact with Data Cloud so that AI move can be easy for customers. There is a room for improvement in the UI.
What problems is the product solving and how is that benefiting you?
The Salesforce Sales Cloud has helped achieve a nice level of automation for our company. We have been more productive. Yes it has increased very much to a good extent
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