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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Rodyjane S.

Wonderful tool for sales

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
All the new features including Einstein AI that helps improving Sales Representatives.
What do you dislike about the product?
Nothing. I like it all comparing to other tool
What problems is the product solving and how is that benefiting you?
Creating Opportunities


    Adriana S.

Great tool to increase sales an sales operations

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
Maps and territory management and forecast
What do you dislike about the product?
Maint the system with the ownerships and make changes
What problems is the product solving and how is that benefiting you?
Keep track of opportunities


    DILIP K.

SalesForce Sales cloud- Collaborating Sales for enhanced customer relationship

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
The imporatnt feature which we utilized was managing pipeline for our sales project.It provided forcasting on Sales which provided us to make informed decisions and help sales team and provided advantage for customer. It also made our payment process easier and we automated invoicing and payment using SalesForce Sales Cloud. The overall implementation was easy and once went through usage guide, it was easy to use even for new team members.
What do you dislike about the product?
The price for the product can be reduced a bit.
What problems is the product solving and how is that benefiting you?
So we wanted tro streamline for sales process and we wanted to make payment process easier and simpler. When we implemented SalesForce sales Cloud, it provided us the automation and we implemented that. Now we don't have to monitor payment process all the time as it's automated. This saved our time and effort. Also, we used forcasting and that helped us in taking better decisions and customer benefitted from it and was happy.


    Rohan K.

Outstanding tool for sales and marketing folks

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
Customized dashboard option makes it stand out from other CRM tools, plus mobile app experience is top-notch
What do you dislike about the product?
If your a small organization then the costing is going to be really expensive and also the user interface is clumsier
What problems is the product solving and how is that benefiting you?
Managing sales and reporting was always been an issue in our organization this has been solved since we have switched to Salesforce


    JANVI S.

Salesforce automation platform is enhancing customer engagement and serving as a command of world.

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud offers extremely high security in line with industry standards, focus on protection of customer-sensitive data, and providing an end-to-end solution with intuitive sales CRM interface.
What do you dislike about the product?
Salesforce sales cloud pricing is to high as comapre to other CRM like Zoho CRM.
salesforce offer $25 for first user and as compared to zoho its $14.Sometimes be confusing to pull reports and get the information you need.
What problems is the product solving and how is that benefiting you?
It benefits us to gain insights from customer data and understand the relationship between parents and children. Salesforce provides marketing automation, which helps us generate the best marketing campaigns, and it also offers mobile services with security features. It allows us to attend meetings tailored to meet our needs and provides functionality to update records quickly.


    Chemicals

Salesforce Sales Cloud Review - Cimbar Performance Minerals

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce allows users to manage accounts and customer details all in one place optimizing the customer journey while mapping the areas that need attention and forecasting how the company can increase an overall ROI.
What do you dislike about the product?
Overwhelming because of options. As an admin, I would like to have prompts that give me guidance on how I can increase and improve my user engagement in real-time and how I can improve my "processes" in real-time.
What problems is the product solving and how is that benefiting you?
Approval Processes - Managing Pricing & Operational Improvement
Cases - Resolving & Improving


    Charlie T.

Salesforce

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
Lead conversions/ dynamic lightning record pages and just overall the enhancements that have been made to flows truly helps us streamline our users' work in Salesforce.
What do you dislike about the product?
A lot of our Sales Cloud automations were created in process builder. We've been utilizing the migration to flow tool. But a lot of the migrated flows are hitting SOQL limits and causing other errors. More support in this transition would very helpful.
What problems is the product solving and how is that benefiting you?
As a unified place to track our customer interactions. And flows help streamline our onboarding process.


    Consulting

Nice tool for sales community

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
1. Customization
2. Updated stats
3. CRM Service
4. Report building and dashboards
What do you dislike about the product?
1. Performance is poor at times.
2. Glitches in the tool
What problems is the product solving and how is that benefiting you?
Problems Solving :
1. Customer Engagement
2. Marketing strategies
3. Data Loss
It ensures not to worry about design and layout.


    Anica V.

Salesforce Sales Cloud

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
What I like about Salesforce Sales is that it enhanced the visibility that can provide real-time updates into sales activities and performance metrics, empowering the sales managers and sales people to make informed decisions and optimize strategies
What do you dislike about the product?
It needs authenticator app, sometimes can be time consuming to authenticate in your phone. Might encounter connection problem too.
What problems is the product solving and how is that benefiting you?
I can just easily extract the daily sales bookings.


    Husain T.

Sales and Salesforce

  • April 02, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce rrobust customer relation ship management (CRM) capabilities, customizable dashboards and reports, automation tools for saless processes, and integration options with other Salesforce products and third-party applications...
What do you dislike about the product?
Salesforce sales cloud relativelly highh cost, complexity in customization and configuration, and a step learning curve for new users..
What problems is the product solving and how is that benefiting you?
Sales Cloud providess a centralize platform for storing and managing customer data, including contacts, leads, opportunities, and accounts and helps for some analysis on day to day basis.