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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Easy to use and powerful platform

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful about Salesforce Sales Cloud is the capability to summarize in a simple and single point of contact the whole 360 view of our customers.
What do you dislike about the product?
Salesforce Sales Cloud hasn't really low points. There are some improvements or enhancements. For example a higher flexibility when you want to search in a view list. Currently there are some restrictions.
What problems is the product solving and how is that benefiting you?
When I have to reach a customer to discuss a new business opportunity, I'm able to see current opportunities of my coworkers, last comments, relevant contacts, pending tasks, etc.


    Josiah N.

Impressive low code platform for so many things.

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
So many integrations and an active community to support you.
What do you dislike about the product?
Salesforce is a huge platform and if you're not using a lot of the value than it can be overwhelming
What problems is the product solving and how is that benefiting you?
Single point of truth for the whole team. Solid crm with easy beautiful reporting and dashboards.


    Srinivas C.

Great product

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Easy to integrate. Great for end users.best is
What do you dislike about the product?
Sales is best when it comes to opportunities in and out of salesforce
What problems is the product solving and how is that benefiting you?
Increasing the revenue with opportunities


    Thomas S.

Salesforce Sales Cloud Does Everything and More!

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
As a systy admin, I like how sales cloud brings my users and customers together with unified solutions that scale across our business units.
What do you dislike about the product?
To no fault of Salesforce, there is legacy data and users in the system that could be removed or at least archived to decrease the digital clutter
What problems is the product solving and how is that benefiting you?
We're keeping sales people engage as they are scattered across different regions in the US


    Ruth F.

Salesforce is 360

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce is easily configurable and has the necessary features for improving revenue. The knowledge articles and trailhead are amazing support.
What do you dislike about the product?
The lightning version can be a little slow for admins, but the reporting features make up for it!
What problems is the product solving and how is that benefiting you?
Lead management can be a problem but given the ability to utilize new fields, leads can be assigned and processed through the system quickly


    Scott P.

Runs the whole business

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
We can automate repetitive processes and tasks, saving lots of time while reducing errors.
What do you dislike about the product?
I think the pricing could be more transparent/consistent.
What problems is the product solving and how is that benefiting you?
It solved our problems with tracking all client interactions.


    Andrii B.

It's a great tool

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
As an admin I can support my team to sell better and more
What do you dislike about the product?
Improve the reporting with additional column formulas reference
What problems is the product solving and how is that benefiting you?
Love opportunities


    Hospital & Health Care

Manager, Cloud Platform Engineering

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Possibility of having a 360 view of customers and ai capabilities
What do you dislike about the product?
Haven't run into anything I dislike about Sales Cloud.
What problems is the product solving and how is that benefiting you?
Maintaining customer data


    Food & Beverages

Sales cloud to enhance your sales rep performance

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
It will help us in the entire lead to cash process and it's easy for the sales rep to use
What do you dislike about the product?
Complexity of Territory management and the manual adjustments
What problems is the product solving and how is that benefiting you?
Understand the sales Rep performance and to track lead conversions


    Johanna F.

Automation saves time

  • April 10, 2024
  • Review provided by G2

What do you like best about the product?
Salesforce automation to convert lead to accounts
What do you dislike about the product?
Like any new tool, you have to convince internal folks to use it
What problems is the product solving and how is that benefiting you?
Replacing spreadsheets and have information in one place