Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Review
What do you like best about the product?
It's characteristic to manage the work perfectly.
What do you dislike about the product?
Nothing to dislike about in the salesforce.
What problems is the product solving and how is that benefiting you?
The customer management
Salesforce Review
What do you like best about the product?
Salesforce is easy to use and navigate. I have used it with 2 different companies now.
What do you dislike about the product?
There are glitches and tasks that do not work properly.
What problems is the product solving and how is that benefiting you?
Salesforce makes it easy to navigate patient accounts.
Rising and Selling Quicker with Salesforce Cloud
What do you like best about the product?
Salesforce Sales Cloud has provided a lot of benefits to our company by centralizalizing the customer information, cultivating long lasting relationships with our customers and enabling a customer centric approach.It has a very enriching user interface which has made it easier to use.
What do you dislike about the product?
Salesforce Sales Cloud is the leading CRM tool without any doubt, but is very expensive. Being a salesforce for startups partner has reduced our cost heavily though. It takes time to understand the CRM and get accustomed with it.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud had enabled us to sell quicker and smarter. It has been very fruitful for us as it provides a single platform for boosting our revenue by maximizing sales, enabling collaboration between our team members and the predictive feature is just phenomenal. Sales tracking and automation for sales funnel along with other key features like quote generation from the available templates had been really useful.
Sales Cloud CRM Review
What do you like best about the product?
Dynamic and flexible to work woth. We could mimic business process within the platform.
What do you dislike about the product?
Can be difficult to get adoption. Many of the functions are options as we applied them to the business. The value add should be easier to realize straight from the beggining
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving for opportunity management and consolidaiton of pipeline across different business units
Sales cloud makes your job easy , how?
What do you like best about the product?
The chart displayed on the right corner helps us to know the no of case that are new and as well as which was opened ( opened cases) without directing the user to a new page.
What do you dislike about the product?
When the cases are resolved swiftly , I do experience some glitch's in resolving etc
What problems is the product solving and how is that benefiting you?
A follow up or replying to the multiple users with same email id who are reaching with their responses are been noticed and address with the help of window displaying parent cases in bottom right corner.
Powerful tool, but can become monolithic and therefore difficult to change processes/workflows
What do you like best about the product?
Integrate with pretty much anything, robust system, reliable for everyday use and easy to use.
What do you dislike about the product?
Instances of Salesforce that have been in place for many years can become difficult to change - my experience was that when we wanted how leads would be managed, or the import of lead generation data would be entered into the CRM, to enact such a change would require too much work or be too complex.
This was a common thread at my last two employers. Streamlining processes (which would in turn would involve making changes to SalesForce itself) was difficult to do.
This was a common thread at my last two employers. Streamlining processes (which would in turn would involve making changes to SalesForce itself) was difficult to do.
What problems is the product solving and how is that benefiting you?
Management of pipeline/opportunities, providing visibility across the business.
Tracking of leads through sales funnel.
Syncing data with marketing software for outbound prospecting.
Tracking of leads through sales funnel.
Syncing data with marketing software for outbound prospecting.
Best CRM and Marketing Software
What do you like best about the product?
Salesforce Sales Cloud is quite customizable and scalable as the business grows. It allows us to efficently capture, track and manage the leads throughout the entire sales life cycle.
What do you dislike about the product?
Salesforce Sales Cloud has the dependency on Internet which is quite unfriendly for sales executives on ground with no internet connection. It is quite expensive and hard to learn as well.
What problems is the product solving and how is that benefiting you?
I have used it for Sales tracking, managing the sales funnel and marketing purposes. It connects to our website which captures the leads and pushes to the CRM. From there on, It is being managed in the sales cycle. Salesforce Sales cloud also enables us to email large audience at one go. It has been quite helpful to use this tool.
Works for Financial Services Tracking
What do you like best about the product?
Ability to store client information for what is needed on their accounts. Great reminders for important dates and how to track touch points that I've had with my clients.
What do you dislike about the product?
The UI is really hard. At times I have trouble seeing everything I want within the product in an easy to use fashion.
What problems is the product solving and how is that benefiting you?
Took the spreadsheet out of my hands and into the cloud for tracking client needs
Strongly Suggested Salesforce Sales Cloud
What do you like best about the product?
Adoptable with ease and well documented. discovered the greatest customer service. It offers an extensive feature set that is simple to use.
What do you dislike about the product?
Not every user will have the same level of access, thus roles and permissions must be assigned very precisely.
What problems is the product solving and how is that benefiting you?
This helps sales, marketing, upper management, and anybody else with access to SF since all of these can be tracked with a single view on the contact. which is therefore highly beneficial for everyone to review, comprehend, and resolve.
webMethods.io Integration with salesforce cloud
What do you like best about the product?
Salesforce sales cloud helped us streamline the sales oppurtunity.The ease of use is very good and implementation on our in house platform was very easy.The frequency of mainatainence has decreaed over cloud and the usage frequency ha sincreased. the various features ranging from integartion to social media sites and calenders along with customer support is phenomenol.
What do you dislike about the product?
Few automation capablities need to be enhanced.
What problems is the product solving and how is that benefiting you?
we have media production and ad campaign company and sales force sales cloud has helped us streamline and integrate the application with all our social media platforms and automate most of the time consuming tideous process
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