Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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Managing sales pipeline and territories
What do you like best about the product?
It has implemented the core features needed for our sales team
What do you dislike about the product?
Need to customize a lot sometimes for our flows.
What problems is the product solving and how is that benefiting you?
Managing weekly call lists and conversations w clients
Except Amaxing
What do you like best about the product?
Centrlized platform to track from Lead to Quote & Billing
What do you dislike about the product?
Could be nice if we increase the user storage & api limits instead of add-on. As in AI world we want capture more data.
What problems is the product solving and how is that benefiting you?
Pipeline & Forecasting
Salesforce Certified Advance Admin
What do you like best about the product?
Pipeline tracking and activity history on records.
What do you dislike about the product?
Learning curve for users and too many ways to do something
What problems is the product solving and how is that benefiting you?
None currently at the moment
Streamline and automate business processes
What do you like best about the product?
Salesclod provides the basic building blocks to help build, automate business process. It allows for gathering insights to help further optimize and generate insights to users to take action. With the introduction of AI, it unlocks insights that the team didn't even realize.
What do you dislike about the product?
I wish the different clouds are better integrated to help streamline end-to-end processes.
What problems is the product solving and how is that benefiting you?
Help capture leads, prospect, opportunity management and contracting. Build integrations with other enterprise applications to create a 360 view of the customer with CRMA to provide contextual insights to the users.
Platform is based on experience
What do you like best about the product?
The ability to connect journeys from email to quotation to closing the sale.
What do you dislike about the product?
Addressing adoption is not simple as driving a persona based experience isn't easy to show.
What problems is the product solving and how is that benefiting you?
Ability to consolidate interactions is really helping understand the lifecycle of the customer.
Really good, things got easier
What do you like best about the product?
Everything is properly organised, I don't lose a lead
What do you dislike about the product?
So far so good, waiting for AI to make it even more fun
What problems is the product solving and how is that benefiting you?
Generating and converting more leads further leading to increase in revenue
SalesCloud for the future
What do you like best about the product?
SalesCloud and salezblazer are tools that will benefit all organizations and grown as you.
What do you dislike about the product?
I have not found anything that doesn't meet my needs
What problems is the product solving and how is that benefiting you?
It's enabling us to quickly assess trends and plan for the future
Customization in Sales Cloud
What do you like best about the product?
Salesforce Sales Cloud can truly be molded to fit the needs of your organization. We have created new apps, pages, and record types to accommodate the small or large differences between the specific teams in our growing org.
What do you dislike about the product?
Our team does not have a dedicated Salesforce admin in house, so occasionally we encounter errors that are more quickly solved by greater SF expertise. Thankfully, Premier Support has been a helpful resource for our team.
What problems is the product solving and how is that benefiting you?
Salesforce has increased efficiency for our team by becoming a "one stop shop" for sales, underwriting, and marketing teams. Access to Sales Cloud discourages fragmented information stored in less accessible or convenient drives.
Sales Cloud and Order Management
What do you like best about the product?
Sales Cloud and Order Managemnt does simply the things and make order fulfillment easier
What do you dislike about the product?
So would like more flexibility in customizing the delivered order managment flows and lightning we components which are used in screen flows.
What problems is the product solving and how is that benefiting you?
Unified interface for Managing orders and pist sales support
It can do anything
What do you like best about the product?
There is no limit to what you can do on the Salesforce platform, there is only a limit to your time and resources.
What do you dislike about the product?
You'll frequently search for an answer to a problem and find an idea on the idea exchange for exactly your problem that is 15 years old. There is a disconnect between what the customer base wants and what Salesforce actually pushes out.
What problems is the product solving and how is that benefiting you?
Customer 360 seeing our customer interactions across multiple subsidiaries and products
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