Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
We use Salesforce to track prospects, leads, manage our customers.
What do you like best about the product?
Prospecting, lead generation management and reporting.
What do you dislike about the product?
Outside of the UI nothing.i think the UI could use some modernization.
What problems is the product solving and how is that benefiting you?
It helps us track our sales opportunities as well as forecast. We also use it to integrate with a marketing platform and that helps us understand where our leads add value.
Salesforce has done wonders for our automation.
What do you like best about the product?
Automation and company comprehensive information.
What do you dislike about the product?
I don't like how the Interface looks and how manual it is at first.
What problems is the product solving and how is that benefiting you?
Compiling our company's information and giving us an easy to use interface that connects all of the employees.
Great product
What do you like best about the product?
Salesforce allows use to very quickly ship features
What do you dislike about the product?
Sometimes there is a lack of documentation about how we should solution something
What problems is the product solving and how is that benefiting you?
Salesforce is allowing users to better manage insurance advisors and track sales metrics
Clean and workable workflows alongside api learning potential.
What do you like best about the product?
Being able to store many leads and implement large data collection.
What do you dislike about the product?
No bulk update available and that prevents us from cleaning old leads.
What problems is the product solving and how is that benefiting you?
It allows us to hold multiple leads at once.
Industry-Leading, But Room for Improvement
What do you like best about the product?
Sales Cloud is best when it is fully integrated across your data stack. Bringing full 1P and 3P data visibility across SC interfaces improves the value of the product immensely.
What do you dislike about the product?
Sales Cloud'a interfaces can get messy and overwhelming quickly. Better focus on UX principles would help improve adoption and utilization of the product.
What problems is the product solving and how is that benefiting you?
Service Cloud helps us retain visibility across all interactions with our prospects and ensures we are able to maintain long-term relationships with our key accounts.
Best CRM in the Makert
What do you like best about the product?
It keeps out data organizated so our employees can do their job as intended
What do you dislike about the product?
Something there are bugs especially going from classic to lightning.
What problems is the product solving and how is that benefiting you?
It solved keep all that fat out employees need.
Streamlining sales processes and enhancing efficiency with salesforce cloud
What do you like best about the product?
Its robust capabilities for pipeline management, sales forecasting and customizable dashboard empower sales teams to make data-driven decisions and drive revenue growth.
What do you dislike about the product?
Users might struggle to generate the insights they need without dedicated training or assistance, potentially leading to underutilization of the platform’s analytical capabilities.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is translate into increased sales efficiency, improved customer satisfaction and enhanced overall business performance. The ability to track and analyze email interactions specifically allows for more strategic communication efforts, ensuring that sales opportunities are maximized and customer relationships are nurtured effectively.
User Friendly
What do you like best about the product?
User interface ,User friendly,customize features
What do you dislike about the product?
High cost ,customer support lacking and complexity
What problems is the product solving and how is that benefiting you?
Tracking the sales and data analytics
Single Platform for managing the entire Sales Cycle
What do you like best about the product?
I have used Salesforce Sales Cloud to discover, nurture and efficiently convert leads whcih has driven high value for our company. It has centralised the information system and helped in closing deals faster. It has easily integrated to all our platforms.
What do you dislike about the product?
Though it is a very good CRM platform but has a high learning curve which requires certain specialists for it. Salesforce should work heavily on making it more user friendly and less expensive.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud has reduced the time which we used to spend going through mail boxes on other platforms, lead information on the websites and manual dependency. It has automated our work and helped us in focusing on what can be done best by our team - Closing the leads and Increasing the revenue.
Review for salesforce
What do you like best about the product?
How it helps me to manage the customers.
What do you dislike about the product?
There is majorly nothing to dislike about in Salesforce.
What problems is the product solving and how is that benefiting you?
It helps me manage my work efficiently.
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