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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Hani J.

Customer

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Tableau and data
Trusted plateform
Improving how we see data
What do you dislike about the product?
Steps needed to be taken as a user
Refreshing function
What problems is the product solving and how is that benefiting you?
Help the sales team stratify the information and data


    Sudeep N.

Using Sales Cloud for last 12 year. Liked by end end users

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to implement and configure. Able to save cost by moving out of ERP
What do you dislike about the product?
Merging Salesforce instances when we have mergers and acquisitions . Reports
What problems is the product solving and how is that benefiting you?
Improvements in Account Engagement and CRM analytics


    Jermit G.

Great product

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Ability to put all customer data in one place
What do you dislike about the product?
Bugs, sometimes products are trapped behind other paid services
What problems is the product solving and how is that benefiting you?
Communication with customers


    Sean R.

Excellent platform with room to grow

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Ease of flexibility in creating automations, integrations, marketing strategies with homeowners
What do you dislike about the product?
The terminology around product skus (pardot becoming marketing cloud account engagement) is needlessly confusing. It's also annoying trying to figure out what is or is not included in a particular SKU or bundle. Shouldn't take 2 hours of discovery calls with account executives to find out
What problems is the product solving and how is that benefiting you?
Sales forecasting, marketing automations through engagement campaigns and 1:1 emails


    Madura N.

Sales cloud review

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Strong territory model available for use
What do you dislike about the product?
Integration management for data needs more work
What problems is the product solving and how is that benefiting you?
Helping with territory management


    Financial Services

Overall a good experience with a robust ecosystem.

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Customizable CRM to meet our business needs with standard objects that is tailored to the financial services industry.
What do you dislike about the product?
The mobile experience is not as user friendly.
What problems is the product solving and how is that benefiting you?
Contact management, activity tracking, data analysis


    Tony F.

Improve results and productivity

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Being able to have a single source of truth for all the information I need to sell to our prospects
What do you dislike about the product?
While it works great, the overall look of it leaves a bit to be desired
What problems is the product solving and how is that benefiting you?
Having up to date and appropriate information about who needs to be contacted and when.


    Frank B.

Powerful but complicated

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
If you do the set up correctly using a thought through taxonomy, it's saves your sales and marketing team time and helps seamlessly keep track of leads.
What do you dislike about the product?
It is very time consuming to restructure data.
What problems is the product solving and how is that benefiting you?
CRM for renewals and helping to minimize churn. Keeping track of sales pipeline and building financial sales projections based on probability.


    Nusrat B.

Ease of use

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and data verification. Any one can be trained to use.
What do you dislike about the product?
Needs a lot of customizations for business specific asks.
What problems is the product solving and how is that benefiting you?
We use it to access user, order and product information.


    Marcus K.

Cloud review

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use and the security it provides. Many teams can collaborate
What do you dislike about the product?
Cost at times can be a challenge, teams at times have usage concerns
What problems is the product solving and how is that benefiting you?
Helps find and cultivate clients