Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Great complex potential
What do you like best about the product?
Connection it has with my accounts and calendar
What do you dislike about the product?
It is very difficult to use if you are trying to use it with custom objecta
What problems is the product solving and how is that benefiting you?
Creating a route to visit the company clients, allocating time for other activities I have in my calendar and taking transit into consideration. Travel Plans are more accurate now
One of the best platforms
What do you like best about the product?
It's a customizable tool that I have been using across multiple companies and roles. With every company, I have seen the tool being used in a variety of ways. One of the best things is that it can be customized to your business.
What do you dislike about the product?
It can be hard to learn for those who haven't used it.
What problems is the product solving and how is that benefiting you?
It is allowing us to have different types of data for digital communications and organizing the data so it can be easy to identify.
Salesforce review
What do you like best about the product?
It has order and makes sense it's intuitive for sales if it's configured correctly
What do you dislike about the product?
It is very easy to fall into bad data practices and start generating bad data.
What problems is the product solving and how is that benefiting you?
It is very easy to start generating bad a data which leads to bigger problems
I am the Salesforce admin for my organization and Sales Cloud has increased our productivity.
What do you like best about the product?
Unifying all our data and all the automation we have created to speed up workflows.
What do you dislike about the product?
Not as user friendly sometimes. Moving from a previous CRM was somewhat difficult
What problems is the product solving and how is that benefiting you?
Workflow automations. Unified integrations with 3rd party apps. Reporting and marketing capabilities
Remarkable
What do you like best about the product?
Availability of a lot of processes and functionality. AI enabled feature. Seamless integration with external tools and systems.
What do you dislike about the product?
Some customizations are not flexible enough. There are more features which needs to be embedded.
What problems is the product solving and how is that benefiting you?
Contact and cms process.
Robust Sales Tool
What do you like best about the product?
Extensible; allows to customize to meet your business needs and processes
What do you dislike about the product?
Lead management and Person Accounts--mostly Person Accounts
What problems is the product solving and how is that benefiting you?
Sales funnel management
Sales cloud feedback
What do you like best about the product?
Innovation
Ease of use
User adoption
Continuous improvement
Ease of use
User adoption
Continuous improvement
What do you dislike about the product?
Too many features or upsell. We need to solve customers problems using existing features on the roadmap
What problems is the product solving and how is that benefiting you?
Lead management and business solution
Enjoy the Journey
What do you like best about the product?
Accelerated ability to capture the entire customer experience .
What do you dislike about the product?
Ability to layer on complimentary products I.e data cloud
What problems is the product solving and how is that benefiting you?
Managing customer experience .
Excellent flexibility
What do you like best about the product?
Building custom objects, reports and dashboards.
What do you dislike about the product?
Lightning interface is sometimes slow and report creation is time consuming
What problems is the product solving and how is that benefiting you?
Data is available to more people in our organization
Most advanced CRM all around
What do you like best about the product?
Good interface and out of box data model
What do you dislike about the product?
Additional integration costs seperate licenses.
What problems is the product solving and how is that benefiting you?
Tracking activities and business development
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