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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Manufacturing

Easy to customize

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to customize.
It is solid basic functions and can be customized,so it is easy to use.
What do you dislike about the product?
It is difficult to set detailed authority settings, making it difficult to implement in company with many departments.
What problems is the product solving and how is that benefiting you?
It has become easier to share customer information across the company.


    Computer Software

Review of Salescloud

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The simplification of customer templates, which allows for time to be spent on customer relationships
What do you dislike about the product?
At this time, I do not have any negative feedback to provide
What problems is the product solving and how is that benefiting you?
Customer communication - automation


    Elisa R.

Great for sales managers

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Sales cloud is a nice product, great for sales manager to maintain relationship with potential customers, manage pipelines and learn how to close an opportunity.
What do you dislike about the product?
Integrations with external systems to get more data com customers can be pretty expensive.
What problems is the product solving and how is that benefiting you?
Manage sales pipelines and understand size of opportunities


    Rael O.

Dreamforce

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Opportunity management and activity management
What do you dislike about the product?
Lack of email integration and storage without active captur
What problems is the product solving and how is that benefiting you?
Tracking donors


    Pharmaceuticals

Great

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
End to end solution powered by Ai to support my teams
What do you dislike about the product?
Rebranding and story telling could be slicker for life science- Leveraging what you have already
What problems is the product solving and how is that benefiting you?
Connecting the dots, commercial and clinical excellence


    Sandhiya P.

Great feature

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Customer driven solution to a successful platform
What do you dislike about the product?
Integration to multiple outside platforms
What problems is the product solving and how is that benefiting you?
Complex business solutions


    Manufacturing

Looking forward to it!

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Great to get all our data in one place for all users to see and interact with
What do you dislike about the product?
It can be hard to get started. There is a big learning curve at the beginning.
What problems is the product solving and how is that benefiting you?
We haveca lot of data in a lot of different systems


    Banking

Lots of functionality, but many are through additional add ons

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Access to all relevant info in one place
What do you dislike about the product?
To make it truly powerful, have to purchase additional clouds, features etc
What problems is the product solving and how is that benefiting you?
Inified CRM across different units


    Consumer Goods

Useful for Sales Reps visits

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Along with Consumer Goods Cloud allowed us to create an app to help Sales Reps organize visits
What do you dislike about the product?
Salesforce platform is very expensive and to get value needs multiple modules.
What problems is the product solving and how is that benefiting you?
Sales Rep operation


    Ian C.

The feature is a bit limited

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
The price of Salesforce Maps is better for other maps app. If your company only needs some extra map feature, this is the best option.
What do you dislike about the product?
Salesforce Maps is very limited to implement more powerful maps feature.
What problems is the product solving and how is that benefiting you?
We have many locations in different regions. Salesforce Maps help our customers to find the nearby locations on the map. They can quickly see the record details and get the directions.