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Agentforce Sales

Salesforce, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

10,028 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Computer Software

SF Maps - easy to use

  • May 22, 2024
  • Review provided by G2

What do you like best about the product?
I like how it's super intuitive and easy to use
What do you dislike about the product?
The Filters on layers are somewhat limiting
What problems is the product solving and how is that benefiting you?
To optimise routes and visit customers


    Jacquelyn G.

Adoption is key

  • May 22, 2024
  • Review provided by G2

What do you like best about the product?
Einstein activities, 360 view of the customer, conversation insights, engagement to better assist our sales reps in next best action, customer experience, and high touch with minimal effort.
What do you dislike about the product?
Some add on applications and features are not usable via mobile, best example is Salesforce Voice.
What problems is the product solving and how is that benefiting you?
Increased touchpoints and constant customer pulse checks via workflows, automation.


    Uwais P.

Intuitive way of organising key customer data

  • May 22, 2024
  • Review provided by G2

What do you like best about the product?
Fluidity in managing data. Can easily segment via objects and report natively. Can be manager across markets and regions. Custom object ability allows for company specific processes to be captured and managed in Salesforce
What do you dislike about the product?
Mobile app experience can be quite clunky
What problems is the product solving and how is that benefiting you?
Managing sales rep visits to account
Storage of key data attributes in an organised manner


    Telecommunications

Very interesting!

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
It’s an all-in-one CRM, sales, and marketing solution
What do you dislike about the product?
Nothing to say, it is surely a very powerful tool
What problems is the product solving and how is that benefiting you?
Actionable Insights Into Business Performance through Forecasting & Reporting


    Miguel R.

Please provide the text you would like translated.

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
I can focus on the business since the technology component is ensured by the 3 releases per year.
What do you dislike about the product?
Einstein GPT not available for all licenses
What problems is the product solving and how is that benefiting you?
Improve the sales experience for the customer but also improve the sales experience for the consultant


    Valter F.

The process to generate sales process is straightforward and low time consuming

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
Easy way to manage leads and sales pipelines with lots of information within the same source.
What do you dislike about the product?
There is not much that we can't configure to our taste and manage as the way we want .
What problems is the product solving and how is that benefiting you?
Manage information in one place and in a straight path and we can easily track the stage


    Divy M.

CRM for time saving and easy to use

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and track all the leads. I like flexibility that Salesforce provide to customize fields for the specific business needs. Customer support is also promt, I'm really pleased with it.
What do you dislike about the product?
I love it but it takes time to learn how to use it initially and over the time it gets costlier as advanced deatures are sold as separate add-ons from salesforce or third party.
What problems is the product solving and how is that benefiting you?
It saves my time for sales planning and tracking it. Manually sales tracking and lead management is not easy but salesforce has made it too easy for me.


    Consulting

Best CRM for Sales led motions

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
The optimization capability of salesforce is the best thing about it
What do you dislike about the product?
The usage of this software is bit complex, as it offers a solution for variety of problem statement.
What problems is the product solving and how is that benefiting you?
In implementing the sales flow of a business, which require a usage of many objects, and this problem was solved by salesforce sales cloud very efficiently


    Apparel & Fashion

Enhancing Dealership Management with the CRM

  • May 18, 2024
  • Review provided by G2

What do you like best about the product?
Sales Cloud has helped us to track and manage inventory across multiple locations, ensuring that dealers have the right vehicles in stock to meet customer demand.
It also streamlined the order process from initial inquiry to final sale, reducing delays and errors.
What do you dislike about the product?
The robust features of Sales Cloud set led to a steep learning curve for us necessitating comprehensive training programs to ensure effective use.
Extensive customizations and third-party integrations can led to performance issues, such as slower load times or glitches.
What problems is the product solving and how is that benefiting you?
Sales Cloud has improved the visibility in our sales data and enhanced the visibility of vendors data. We have equipped our field sales teams with mobile access to Salesforce, enabling them to access customer data, update records, and close deals on the go and enhanced collaboration among dealer networks with real-time data sharing and communication tools.


    Devyani G.

Easy to use and track the leads

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
I like the interface of the CRM tracking the accurate customer interface
What do you dislike about the product?
The outdated interface can be improved in order to expand the complicated views of the app and intergrate the account summary in the summarized form
What problems is the product solving and how is that benefiting you?
The tool solves the major problem of not being able to track customers sales cycle and accurate tracking of the out reach ensures not spamming the client