Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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Easy to navigate
What do you like best about the product?
Salesforce is easy to navigate and very user-friendly. I also like how well it integrates with other applications.
What do you dislike about the product?
I find how difficult it is to use in the beginning stages. It has a steep learning curve.
What problems is the product solving and how is that benefiting you?
The tracking and monitoring of daily activities in each account. Also enabling me to have more effective communication with customers
Great
What do you like best about the product?
Sales Cloud has been great as we're building our Sales team for our small business. While complicated, it's pretty user friendly, and the support is nice too.
What do you dislike about the product?
Sales cloud is pretty complicated if you don't have someone very familiar with Salesforce working for your organization.
What problems is the product solving and how is that benefiting you?
We're a small business and have been exlusivly selling with partners so didn't have a need in the past for a sales team. Now that we're selling on our own Sales Cloud is helping us really get our Sales team, processes, and structures set up correctly for ease of tracking, forcasting, and selling.
Experience on salesforce sales cloud
What do you like best about the product?
The ease of various services provided by Salesforce
What do you dislike about the product?
KIMBLE tool that my organisation uses. It creates more problem than solutions.
What problems is the product solving and how is that benefiting you?
Its helping the Sales,Finance and Resource Management team for Tredence. The entire data is stored in SFDC.
Salesforce is taking big leap forward by maturing its LEX platform.
What do you like best about the product?
Innovation and constant upgrade with new features every release.
What do you dislike about the product?
Still not providing naitive integrations options with ERP systems like SAP.
What problems is the product solving and how is that benefiting you?
Opportunity Pipeline Management, Visit Reports Management, Pricing Approvals etc.
I have great experience with Salesforce Sales cloud. This is so developer friendly.
What do you like best about the product?
The objects account, lead, and contact. The data management and processes like validation of Objects.
What do you dislike about the product?
The thing I dislike about the Salesforce Sales Cloud is it can get complex for users if not customized properly.
What problems is the product solving and how is that benefiting you?
Salesforce Sales cloud resolves by storing customer data as contact/leads and connecting with their opportunity.
Super satisfied long-time Salesforce user - will be a forever client
What do you like best about the product?
I have worked with Salesforce, Sales Cloud and Service Cloud, with integrated Marketing functionality, for several years (since 2016). I was a user for several years in Sales and Customer Success, and have worked as an admin these past 2 years. I LOVE Salesforce. Anytime anyone asks which CRM is the best and has the most, Salesforce is the quickest and surest answer! The Support is outstanding 90% of the time as well. Integrations are abundant and seamless, for the most part.
What do you dislike about the product?
Flows are cumbersome, especially when just learning, but I appreciate that they allow Admins to do no-code programming. Smetimes I run into surprising limitations or restrictions, but, for the most part, anything you want to do in Salesforce is possible, with appropriate native or partner tools and expertise.
What problems is the product solving and how is that benefiting you?
Client and Contact data and activity tracking, VOIP through CTI, KPI's/metrics/reporting, integrations for marketing, service, etc.
Excellent System for Managing Sales and Customer Data
What do you like best about the product?
A controlled experience that thrives on correct, quality data input - this really improves our sales and marketing operations.
What do you dislike about the product?
It is really expansive and you can do so much with it - it can be a little overwhelming, but with the help of an admin or the support teams, it all works great :)
What problems is the product solving and how is that benefiting you?
The system allows us to be more accurate and work in favor of quality over quantity.
The required details and steps help us slow down and ensure we're doing our best to accurately report results across the board.
The required details and steps help us slow down and ensure we're doing our best to accurately report results across the board.
SalesForce is the best time saver!
What do you like best about the product?
The sales cloud is great because I can work from wherever I want and have all my nite on hand.
What do you dislike about the product?
There is nothing that I can think of that is a burden.
What problems is the product solving and how is that benefiting you?
Not having to have 2 computer's or 2 programs makes it easy.
Seemless integrations and tracking makes my sales a piece of cake.
What do you like best about the product?
Salesforce integerates with most of the softwares and is very easy. I use Salesforce at work every day.
What do you dislike about the product?
There is nothing that I dislike about Salesforce.
What problems is the product solving and how is that benefiting you?
Salesforce makes tracking an account quite easy.
Unic experience
What do you like best about the product?
Usability of the platform very easy to use
What do you dislike about the product?
Performance issue that sometimes occurr in the platform
What problems is the product solving and how is that benefiting you?
Help to manage all sales and post sales processes
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