Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Its good and easy
What do you like best about the product?
Easy to navigate and good UI and easy to access.
What do you dislike about the product?
Not always correct and doesnt cover all the map.
What problems is the product solving and how is that benefiting you?
To standardize the address on the record.
Automate repetitive task
What do you like best about the product?
Although this is not in my line of work, I can see how this could be extremely helpful for sales since it helps automate repetitive tasks such as follow up email to help improve efficiency and allow teams to focus on other things.
What do you dislike about the product?
Something that I would imagine clients would dislike about sales cloud is the additional cost for customization.
What problems is the product solving and how is that benefiting you?
Not applicable at this time.
Good experience with Salesforce
What do you like best about the product?
The complete view of customers is helpful
What do you dislike about the product?
Complex customization that requires technical skills
What problems is the product solving and how is that benefiting you?
Data loss and lack of communication
Sales Cloud
What do you like best about the product?
My company uses Sales Cloud to keep track of our customers and it is very helpful in allowing us to track leads from first contact through securing a qualified customer.
What do you dislike about the product?
It is pricey for a smaller company, but may be worth it once processes are customized to your business.
What problems is the product solving and how is that benefiting you?
Keeping customer data all in one place and easily reportable is a huge help to us.
ability to create robut and efficient sales processes
What do you like best about the product?
Lead scoring. Looking forward to agentforce lead scoring
What do you dislike about the product?
Opportunity management is not that great
What problems is the product solving and how is that benefiting you?
Tracking B2B orders and campaign management
Future Cloud
What do you like best about the product?
Future enhancements for optimizing the experience
What do you dislike about the product?
There is no specific memory or impression about the overall experience.
What problems is the product solving and how is that benefiting you?
N/A
Sale Cloud from a Service Perspective
What do you like best about the product?
Being integrated with our service data, we have a better overall view of the customer and their need.
What do you dislike about the product?
I don't have any Sales dislikes at this time.
What problems is the product solving and how is that benefiting you?
Unifying our customer data and opportunities
Report
What do you like best about the product?
I am using business negotiations, clients, and client managers. It is convenient to be able to visualize data with reports and dashboards.
What do you dislike about the product?
There are times when the hit rate of the global search is poor. Beginners may find it difficult to use.
What problems is the product solving and how is that benefiting you?
Being able to manage the business negotiations and client information that were managed in Excel with a CRM.
It’s a great tools for contracting and opportunities
What do you like best about the product?
How well it simplifies the process of closing a deal
What do you dislike about the product?
It doesn't integrate well with the project management softwares
What problems is the product solving and how is that benefiting you?
Bringing gen ai is a great meat it's making it easy for me
We implement sales cloud right now in our company
What do you like best about the product?
The sales process flow and how easy it gets
What do you dislike about the product?
Nothing it all very understandable well done
What problems is the product solving and how is that benefiting you?
Procccessing
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