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Salesforce Sales Cloud

Salesforce, Inc.

Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,026 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Airene E.

Salesforce for managing customer's deals and accounts

  • October 25, 2023
  • Review provided by G2

What do you like best about the product?
It can be easily integrated to our RingCentral Account and updates real-time.
What do you dislike about the product?
Issue sometimes with the quoting tool.
Some bugs when closing opportunities.
What problems is the product solving and how is that benefiting you?
Salesforce makes my life easier as an Account Executive by letting me update customer's record in terms of notes, cases and sales opportunities.


    Computer Software

Still the best for the Enterprise

  • October 24, 2023
  • Review provided by G2

What do you like best about the product?
-The functionality it offers
-The mature the product is
-Sales folks have a built in understanding of the product
-Easy to find resources
- Easy integration to other tools
What do you dislike about the product?
-Heavier implementation
-UI still is not modern
What problems is the product solving and how is that benefiting you?
Giving a 360 degree view of customers and prospects


    Divyansh M.

Salesforce Sales Cloud: Empowering Sales Teams for Success

  • October 22, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce Sales Cloud's user-friendly interface, robust features, and seamless integration options empower sales teams for effective customer relationship management. Frequent use is a breeze.
What do you dislike about the product?
Initial implementation can be complex, and customer support may be inconsistent. A multitude of features might overwhelm novice users.
What problems is the product solving and how is that benefiting you?
It solves the challenges of managing customer data, streamlines sales processes, and enhances collaboration. This benefits us by improving productivity, decision-making, and overall customer satisfaction.


    Nidhi D.

Salesforce Sales Cloud Review

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
I have been using salesforce for a long time, from classic to lightining version, they have never disappointed with any updates
What do you dislike about the product?
they should integrating with new SAAS platforms
What problems is the product solving and how is that benefiting you?
For me, salesforce is helping me maintain my task, it also helps me in creating all the history and conversation i had with contacts


    Taryn M.

Salesforce

  • October 18, 2023
  • Review provided by G2

What do you like best about the product?
I like that it isn't too complicated to find things
What do you dislike about the product?
I feel like sometimes its repetitive information on the same page, but yet it doesn't carry shortcut things that could be easier to find later all on the main page.
What problems is the product solving and how is that benefiting you?
It's able to forecast future uplifts from previous years - making me not have to worry about the math.


    Alyssia F.

salesforce from a Bdr Perspective

  • October 17, 2023
  • Review provided by G2

What do you like best about the product?
The dashboard and report cretaion that allows me to see easily what is up to date, my goals and my organizatino update
What do you dislike about the product?
sometimes it is not that easy to create reports
What problems is the product solving and how is that benefiting you?
Showing me all the opportunities that are in progress, showing me the crm and my activity for the week


    Nikita S.

Salesforce Sales Cloud - The future of Sales.

  • October 17, 2023
  • Review provided by G2

What do you like best about the product?
Salesforce sales cloud is one of the best platform for managing all sales processes and help companies to work smartly, fastly and efficiently. It gives customers the clear view of their sales process from start to end which improves the daily business and help in tracking daily business needs.
What do you dislike about the product?
I experienced little trouble while accessing customer support some times which would probably be the worst. Sometime we need to customize sales cloud to an extent which leads us to raise tickets to salesforce if we can implement it or not and it will takes time to get the revert from salesforce.
What problems is the product solving and how is that benefiting you?
There are many awsome features in sales cloud which is making it number one. Some of my personal likings are :
1. Salesforce Einstein bots which automatically responds to chats and helps in delay.
2.Support Integrating to third party application with very ease.
3. It provides more time and better insights for sales rep to convert new opportunities into sales.
4. It simplifies the Reporting functionality to monitor bulk data quickly.
5. MFA (multi factor authentication) is one of the best feature from security purpose given by salesforce.


    Soumya G.

Sales engagment Process

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
We are using salescloud in all possible ways. Sales engagement is the best way where we integrated with salesforce to outlook. This tool is receltly Emlimanted to capture Activity history of emails, Calls etc and it get synced either way. Customer support also helped on when we had issue in updateing permission sets based on it. We are really excited as this tool is used very Frequently.
What do you dislike about the product?
There is nothing downside. We just need little improment like if this permissions are added to users and we need to get notified when users accept there sales engagemnt permissions. MAy be like chatter notifications.
What problems is the product solving and how is that benefiting you?
email Activity Configuration


    Import and Export

Really amazing CRM tool

  • October 09, 2023
  • Review provided by G2

What do you like best about the product?
Flexibility to any company size and hugge marketing integration
What do you dislike about the product?
A little bit hard to setup to the needs of the company
What problems is the product solving and how is that benefiting you?
Make the integration between the business areas inside of the company much easier.


    Financial Services

good experience could be better

  • October 08, 2023
  • Review provided by G2

What do you like best about the product?
its helpful to maintain the sales agents reports
What do you dislike about the product?
its hard to use because if complexity should be moree user friendly
What problems is the product solving and how is that benefiting you?
it sloves the daily and monthly maintainance of, helps the sales and the analytics easy