Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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External reviews are not included in the AWS star rating for the product.
Improved Efficiency and Easy Access to Info
What do you like best about the product?
easy access to information, integrates with ERP to take away manual updates of maintaining 2 systems
What do you dislike about the product?
Complex in some ways to use and train users on the system. So many different areas to learn about.
What problems is the product solving and how is that benefiting you?
Repetition of information. Information or data being siloed into many different systems or platforms.
Connecting the dots
What do you like best about the product?
Ability to leverage data to find the right audience.
What do you dislike about the product?
Sometimes things feel a little buried. With so many features it's difficult to make them all easily discoverable.
What problems is the product solving and how is that benefiting you?
Tracking account activity, helps me find the right audience for marketing materials.
Its very easy to use- clear display, shows any errors clearly so you know what to update
What do you like best about the product?
Brings sales information together clearly to help have an overview of sales process
What do you dislike about the product?
Could have a more user friendly interface- more colour less grey
What problems is the product solving and how is that benefiting you?
helps with storing leads, showing sales staus in sales cyle
SalesForce Sales Cloud - An Essential Product
What do you like best about the product?
An incredible CRM and sales tool for our team. Wouldn't use anything else! Great integrations, ease of use, etc.
What do you dislike about the product?
N/A!
Can be every once in a while lag, but we also keep a lot of data in our system.
Can be every once in a while lag, but we also keep a lot of data in our system.
What problems is the product solving and how is that benefiting you?
Cloud-based CRM + sales enablement needs for our team globally.
As a sales organization, we need to feel empowered to prospect & close. This helps us manage customers (for new business, customer success, and so much more).
It gives us visibility into our pipeline and helps us forecast growth.
As a sales organization, we need to feel empowered to prospect & close. This helps us manage customers (for new business, customer success, and so much more).
It gives us visibility into our pipeline and helps us forecast growth.
Sales Cloud - A truly amazing platform for almost every company!
What do you like best about the product?
Sales Cloud offers a nealry complete package for handling all of the facets of a companies needs to track and generate leads, sales, contacts and interactions across almost all industries and business models. Sales Cloud is almost Turn-Key in that out of the box, a company can hit the ground running as soon as they implement and turn it on for their teams with little up front work. The ability to track products, quotes, sales, forecasting, contact engagements, lead and campaign influences and robustly tie all of this into a single source platform for access is a gamechanger and the nearly infinite options for Admins/Developers to expand the platform even far beyond these base functions really gives companies an ability to bring their business to a new level. The ability to integrate natively with many 3rd party systems and plugins as well as the myriad of App exchange plugins available are also HUGE when operating as a consultant or Admin working through complex solutions.
What do you dislike about the product?
There are many clunky/limited standard functions that seem to be falling behind the times so to speak and could use a revision or modern twist. Mainly Account/Opportunity teams and the limitations around the capabilities of tracking people who hold multiple roles and the lack of ability to modify the "Add New team member" screen. Additionally one area I feel is a bit limited is the interface - I feel that the capabilities and freedom you have visually in the Experience sites really lets you tailor the experience to feel like it is your company, while I understand you can modify color schemes and branding in the core platform, I feel that the Experience sites really provide more templates and design freedom without additional code than the Core experience.
What problems is the product solving and how is that benefiting you?
Salesforce is solving the problem of disparate Sales information and materials... It allows me to offer a consolidated, concise and user friendly efficient platform for entering, integrating, analyzing and presenting Sales Data. It provides advanced analytics out of the box that Sales executives and teams alike can leverage in a capacity that is not seen in other CRMS... Additionally using Experience Sites, we can easily engage with and directly present product information or materials and provide a platform publicly (or to partners/customers with login credentials) to interact with the company and generate leads, or track and intake interest or requests for support or information.
Empowering Our Sales Team with Salesforce Sales Cloud
What do you like best about the product?
Our decision to integrate Salesforce Sales Cloud into our sales operations has proven to be a game-changer for our team. The efficiency gains and enhanced visibility have truly elevated our sales processes to new heights.
One of the standout features is the comprehensive set of tools that Salesforce Sales Cloud offers. From lead management to opportunity tracking, the platform provides a seamless and integrated experience. This has empowered our sales representatives to streamline their workflows and focus more on building relationships with clients rather than getting bogged down by administrative tasks.
The enhanced visibility into our sales pipeline is another significant benefit we've experienced. Salesforce Sales Cloud's robust analytics and reporting tools allow us to gain deep insights into our sales performance. This has been instrumental in making informed decisions, identifying trends, and strategically planning for future growth. The real-time dashboards provide a bird's-eye view of our entire sales process, ensuring that everyone on the team is on the same page.
The collaboration features of Salesforce Sales Cloud have also played a pivotal role in improving team communication and coordination. The ability to share information easily and collaborate on deals in a centralized platform has strengthened our team dynamics. This collaborative approach has not only improved internal communication but has also translated into a more cohesive and effective external engagement with clients.
Moreover, the scalability of Salesforce Sales Cloud is impressive. As our business continues to grow, we are confident that the platform can scale with us, accommodating our evolving needs seamlessly. This future-proofing aspect is crucial for any business looking to invest in a long-term solution.
In conclusion, Salesforce Sales Cloud has become an indispensable tool for our sales team. The combination of efficient tools, enhanced visibility, and collaboration features has resulted in a significant boost in productivity and overall effectiveness. We highly recommend Salesforce Sales Cloud to any business looking to optimize their sales processes and elevate their performance.
One of the standout features is the comprehensive set of tools that Salesforce Sales Cloud offers. From lead management to opportunity tracking, the platform provides a seamless and integrated experience. This has empowered our sales representatives to streamline their workflows and focus more on building relationships with clients rather than getting bogged down by administrative tasks.
The enhanced visibility into our sales pipeline is another significant benefit we've experienced. Salesforce Sales Cloud's robust analytics and reporting tools allow us to gain deep insights into our sales performance. This has been instrumental in making informed decisions, identifying trends, and strategically planning for future growth. The real-time dashboards provide a bird's-eye view of our entire sales process, ensuring that everyone on the team is on the same page.
The collaboration features of Salesforce Sales Cloud have also played a pivotal role in improving team communication and coordination. The ability to share information easily and collaborate on deals in a centralized platform has strengthened our team dynamics. This collaborative approach has not only improved internal communication but has also translated into a more cohesive and effective external engagement with clients.
Moreover, the scalability of Salesforce Sales Cloud is impressive. As our business continues to grow, we are confident that the platform can scale with us, accommodating our evolving needs seamlessly. This future-proofing aspect is crucial for any business looking to invest in a long-term solution.
In conclusion, Salesforce Sales Cloud has become an indispensable tool for our sales team. The combination of efficient tools, enhanced visibility, and collaboration features has resulted in a significant boost in productivity and overall effectiveness. We highly recommend Salesforce Sales Cloud to any business looking to optimize their sales processes and elevate their performance.
What do you dislike about the product?
Some users, especially those who are new to CRM systems, may find there is a learning curve associated with mastering all the features and functionalities of Salesforce Sales Cloud. However, this is a common aspect of many robust software solutions.
What problems is the product solving and how is that benefiting you?
We used to have an issue with silos and our sales reps not having visibility to all the data they needed.
Streamlining Hospitality Business Development with Salesforce Sales Cloud
What do you like best about the product?
Intuitive User Interface: Salesforce Sales Cloud boasts a user-friendly interface that significantly enhances user adoption.
Customization Capabilities: Tailoring the platform to our specific needs in the hospitality sector has allowed us to create a personalized workflow that aligns seamlessly with our business processes.
Comprehensive Contact Management: Salesforce Sales Cloud excels in contact management, providing a centralized hub for all client interactions. This has been instrumental in cultivating strong relationships with our clients in the hospitality sector.
Effective Opportunity Tracking: The platform's opportunity tracking features empower our team to monitor the entire sales pipeline with ease. T
Mobile Accessibility!
Customization Capabilities: Tailoring the platform to our specific needs in the hospitality sector has allowed us to create a personalized workflow that aligns seamlessly with our business processes.
Comprehensive Contact Management: Salesforce Sales Cloud excels in contact management, providing a centralized hub for all client interactions. This has been instrumental in cultivating strong relationships with our clients in the hospitality sector.
Effective Opportunity Tracking: The platform's opportunity tracking features empower our team to monitor the entire sales pipeline with ease. T
Mobile Accessibility!
What do you dislike about the product?
Learning Curve: While the platform is user-friendly, there is still a learning curve associated with fully harnessing its capabilities. Adequate training and ongoing support are essential to ensure all team members can leverage the platform to its full potential.
What problems is the product solving and how is that benefiting you?
Communication & Collaboration -The platform's shared interface facilitates real-time updates, allowing team members to stay informed about client interactions, sales progress, and marketing campaigns. This has improved teamwork, leading to more coordinated and effective business development efforts.
a great crm
What do you like best about the product?
I like how it manages our customers very easily
What do you dislike about the product?
sometimes report building can be hard and confusing
What problems is the product solving and how is that benefiting you?
tracking users / crm
Streamlined process, Efficient tool for lead management
What do you like best about the product?
Very user friendly platform, helps in managing leads & opportunities, creating an extensive report for performance evaluation helps in getting good overview of the activities done & helps in getting valuable insights. Saves time in compiling data manually, salesforce allows you to create reports & customize data as per lead type, name, creation date, age, lead source & many more filters.
What do you dislike about the product?
Nothing, as of now. Can not find any drawbacks.
What problems is the product solving and how is that benefiting you?
First off all, it's streamlined our entire sales process. We can now manage leads, track opportunities, and dive into analytics seamlessly. The real-time insights helps us to make informed decisions.
One of the most significant benefits is automation; it's like having a personal assistant for our repetitive tasks. This not only saves time but also ensures accuracy and consistency in our workflows.
Overall,it's a solution that has improved our sales game and positively impacted our bottom line.
One of the most significant benefits is automation; it's like having a personal assistant for our repetitive tasks. This not only saves time but also ensures accuracy and consistency in our workflows.
Overall,it's a solution that has improved our sales game and positively impacted our bottom line.
One single platform to find everything about my sales activity
What do you like best about the product?
I love that Salesoforce cloud gives me all of the necessary tools to manage the sales process effectively, including lead and opportunity management, forecasting, collaboration tools and analytics.
What do you dislike about the product?
It can be difficult at times to run reports
What problems is the product solving and how is that benefiting you?
It is a powerful all in one highly customizable solution. Users can tailor the system to meet their specific needs.
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