Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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Supercharge your sales team
What do you like best about the product?
It's the class leading sales CRM. it has everything that your team needs to find leads, create opportunities and close sales deals. All tracked with standard objects and enhanced with customisations.it is easy to implement out of the box and integrates with many systems with its inbuilt apis. Custome support is great and the training online is world class. It's used daily in my organisation.
What do you dislike about the product?
As Salesforce is modular it can get expensive to get the licences required. Especially if you go into advanced functionality such as advanced quote generation. The functionality is there in the base sales licence but some of it is portioned off into another licence.
What problems is the product solving and how is that benefiting you?
Our organisation is in a significant hunting phase as we deliver growth through new customer acquisition. This means lots of leads and lots of opportunities. As the conversation rate is more often lower than high we need a robust system to track and report on everything in a way that delivers insights and allows us to identify the best deals for us to go after.
Enterprise Account Executive
What do you like best about the product?
Easy to use with good reporting. It also integrates well with other sales, project management tools.
Our sales opps person did a great job setting up and customizing salesforce for us.
I use salesforce everyday.
Our sales opps person did a great job setting up and customizing salesforce for us.
I use salesforce everyday.
What do you dislike about the product?
Sometimes adding contacts is a lot of work. If there was an easy way for it to prefill contact information, that would be amazing.
What problems is the product solving and how is that benefiting you?
I have once source of truth that is easy to use.
it saves me a lot of time.
Management has visibilty into what I am doing.
it saves me a lot of time.
Management has visibilty into what I am doing.
Versatile and dynamic
What do you like best about the product?
Can do pretty much anything and everything
What do you dislike about the product?
SOQL/SAQL knowledge needed - It wouls be amazing if it understood SQL
What problems is the product solving and how is that benefiting you?
End to end Sales Management
Best sidekick and better than any competitors
What do you like best about the product?
Salesforce can do absolutely everything. The design of the product to gather all the customer's data in one place makes it a best one. We use SF as source of truth for all of our ops. This includes customer data,billing data,deal pipelines etc. It helps us in formulating a clear picture of our SLA's and as well how our clients interacts with us and our service.
What do you dislike about the product?
Only the admin has all the permissions for the customisation which makes it bit difficult to make changes that are feasible to you and the setup can lead to frustration sometimes.
What problems is the product solving and how is that benefiting you?
It improves customer relations and service and it creates operational efficiencies.
Salesforce attract prospective clients
What do you like best about the product?
To increase profits by leading generation. Access critical data to get a complete picture of the customer. Quality, track and engage with potential customers.
What do you dislike about the product?
Disadvantage when user in the offline mode, user have the full access mode when they are in the offline mode, we cannot track or measure in real-time.
What problems is the product solving and how is that benefiting you?
It offers seamless back to front office integration and implementation of AI and machine learning in day to day activities of sales people.
The Sales Cloud is a very big Tool and helps to automize Sales processes
What do you like best about the product?
I like the flow builder very much because with that Tool you can teach Salesforce to do the work for you.
What do you dislike about the product?
It ist not a real dislike. It is more that Salesforce is so full of functions that it takes some time to get to know much of them.
What problems is the product solving and how is that benefiting you?
We can structure our whole lead to cash cycle in Salesforce. With that we have a very good overview of our customers.
Faster Better More Successful -> Salesforce
What do you like best about the product?
We have had a much better overview of our activities since the introduction of Salesforce, have become faster and more successful, and were able to increase our revenue.
What do you dislike about the product?
Some error messages are not understandable for users and SF administrators.
What problems is the product solving and how is that benefiting you?
I can better support our account teams in their daily work and receive a very good overview of the activities.
Analyse data
What do you like best about the product?
Data in a golden source, handling of duplicates
What do you dislike about the product?
Licences, handling of Duplikates and the merge functionality
What problems is the product solving and how is that benefiting you?
Data in one source
Perfect Overwiew
What do you like best about the product?
I get a good overview about the Daily business and about my sales opportunities..
What do you dislike about the product?
The acceptance of the Users and the feeling to be to transparent.
What problems is the product solving and how is that benefiting you?
Unfortunatly we are not at this point.
Sales Cloud - Easy to configure & powerful in using
What do you like best about the product?
The Quoting Functionality is the best feature ever.
What do you dislike about the product?
good quote templating functionality to generate pdfs
What problems is the product solving and how is that benefiting you?
Transparency in Sales Data, telling me what to do best next
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