Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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External reviews are not included in the AWS star rating for the product.
Great product right out of the box!
What do you like best about the product?
Out of the box features and easy to integrate with. We use it everyday
What do you dislike about the product?
Trying to keep up with all the changes is difficult, also pricing can be expensive
What problems is the product solving and how is that benefiting you?
We need a CRM to track customers and opportunities as well as leads and marketing event ROI
Another great Salesforce product
What do you like best about the product?
The overall user experience, rich data availability, and connectiveness.
What do you dislike about the product?
I did not observe at this point. The product is solid.
What problems is the product solving and how is that benefiting you?
The tool provide capabilities that enable sales ops / teams to be efficient, current in their opportunities.
Sales Cloud helps make things easier.
What do you like best about the product?
Ease of development and helps understand the system better for users.
What do you dislike about the product?
Can be complicated if you don't know what you are doing.
What problems is the product solving and how is that benefiting you?
Help better analyze and maintain balance with client and internal needs
Sales Cloud helps us sell!
What do you like best about the product?
Salesforce Sales Cloud enables our sales teams leverage key selling tools from anywhere at anytime. It's a real game-changer!
What do you dislike about the product?
None. Sales force Sales Cloud meets and exceeds our needs.
What problems is the product solving and how is that benefiting you?
Enables us to give our field sales access to data and selling tools on demand
Easily Customizable Low Code/No Code CRM Solution
What do you like best about the product?
Salesforce offers so many ways to easily customize your CRM platform without code. There are many learning options with Trailhead to help learn how to update layouts, automations, data elements, analytics, and so much more without coding.
Not only is it easy to update the system, it also integrates with so many other services and features to make Salesforce Sales Cloud a one-stop shop for everything you need to manage your accounts and contacts.
Not only is it easy to update the system, it also integrates with so many other services and features to make Salesforce Sales Cloud a one-stop shop for everything you need to manage your accounts and contacts.
What do you dislike about the product?
If you don't have a clear data model, it can be easy to get overwhelmed with the standard objects and how to effectively use them. Be sure to plan out your data model to identify how to best utilize the standard objects or determine when custom objects are needed
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud gives a full Account/Customer view including all touch points with the customer, relevant data points, contact information including titles and emails for everyone at the account, reports and dashboards on who was contacted, who hasn't been contacted, and specific KPIs to confirm effectiveness.
World class events
What do you like best about the product?
Being able to see demonstrations and future vision of salesforce.
What do you dislike about the product?
The events in the theater needs more seating.
What problems is the product solving and how is that benefiting you?
Oportunity management
Everything you need at your fingertips with ability to craft experiences to fit your needs.
What do you like best about the product?
Flexibility and simplicity. Salesforce does a great job of supporting sales practices that can be leveraged in almost every sales journey. But the customization is easy to build experiences to deepen relationships and close sales.
What do you dislike about the product?
Easy to go sideways if you don't stay on top of your tech debt.
What problems is the product solving and how is that benefiting you?
Who to talk to and when to talk to them. Basic workflow practices with some fun bells and whistles.
I had a great experience
What do you like best about the product?
I think sales cloud can is very beneficial to the company.
What do you dislike about the product?
Salesforce support can sometimes be hard to get
What problems is the product solving and how is that benefiting you?
I need a good way to reach my customers and support them.
SFDC rocks!
What do you like best about the product?
Salesforce Sales Cloud has been a game changer for my clients. It has helped show ROI for the tool.
What do you dislike about the product?
The cost can be cost prohibitive for some clients. That is the only issue I have seen at this time.
What problems is the product solving and how is that benefiting you?
Ability to see what is actually happening with my clients' customers.
Sales cloud is one of best tools to manage your customers and keep track of opportunities and sales.
What do you like best about the product?
Sales cloud is an excellent tool for managing customer and client data. Helps drive actionable outcomes for business development.
What do you dislike about the product?
It could be more robust and more user friendly especially for external integration with third party applications.
What problems is the product solving and how is that benefiting you?
Sales cloud is a great tool for managing our ever growing list of customers and helps us retain our existing customers while providing them great value and also attracting potential customers with cutting edge technology.
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