Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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External reviews are not included in the AWS star rating for the product.
SalesForce review
What do you like best about the product?
Highly customizable via configuration and low code approaches.
What do you dislike about the product?
Imposed many limits. Example: number of roll-up fields, number of history tracking fields, times outs in reports, inability to customize certain areas, etc.
What problems is the product solving and how is that benefiting you?
It is enabling sales as well as financial tracking. Also solves some operational challenges.
A journey from old habits to new tech
What do you like best about the product?
The ability to manage relationships with clients and customers in a way that was never possible for our organization in the past.
What do you dislike about the product?
Honestly user acceptance was our biggest hurts ke when it came to integration.
What problems is the product solving and how is that benefiting you?
Massive increase in manual workflow automation and decrease in manual efforts. Ease of tracking in one centralized location rather than tons of spreadsheets.
GenAI for Customer 360
What do you like best about the product?
Access to data allows for the flow of insights and innovation with the business
What do you dislike about the product?
Would be great to have enterprise customer success support team back!
What problems is the product solving and how is that benefiting you?
Using the various objects to streamline sales automation
Salesforce your way into the future
What do you like best about the product?
Using Sales Cloud has been a great way to bring our company into the next phase of our technological era.
What do you dislike about the product?
No issues with using the system at this time
What problems is the product solving and how is that benefiting you?
We use Salesforce and Sales Cloud as a CRM tool, helping us solve the problem of having one stream of data for the whole team.
Good but needs great admins
What do you like best about the product?
Need a great technology tem to implement. Automated many processes and provides robust reporting and dashboard.
What do you dislike about the product?
Do not really have one. After using it you will need to add on other Salesforce products to work well and give 360 view
What problems is the product solving and how is that benefiting you?
Reporting on the work service center reps do. Provides slas and if they are met. Integrates knowledge for solutions.
Sales cloud provide a lot of functions
What do you like best about the product?
Shopping cart experience, it is very easy
What do you dislike about the product?
Flexable to add content message for payment info
What problems is the product solving and how is that benefiting you?
Out of box eCommer
Incredibly useful and all-encompassing platform
What do you like best about the product?
I’ve been a Sales Cloud user for over 9 years now, and it’s one of the most useful, evolving cloud-based database systems I have come across -- it's the reason I'm in tech to this day. The training and help materials, evolving core platform features, and wealth of declarative tools make it a natural choice.
What do you dislike about the product?
In some ways, being on this platform locks you in -- being moored to a giant in the ecosystem has natural benefits AND drawbacks.
What problems is the product solving and how is that benefiting you?
Salesforce helps centralize data (no more secret spreadsheets!) and report intelligently on KPIs. It also allows us to create customized workflows for end users and admins alike.
Salesforce Architect
What do you like best about the product?
It enables our sales team to seamlessly close the deals: love how salesforce is Great with integrations
What do you dislike about the product?
Nothing. Have been using it for 13 years and love how it evolved
What problems is the product solving and how is that benefiting you?
We have a complex sales process and love how salesforce lets us customize
SF Sales cloud review
What do you like best about the product?
Easy to find all info quickly about customers.
What do you dislike about the product?
Data is only as good as those entering it
What problems is the product solving and how is that benefiting you?
Tracking sales and forecast
My experience with Salesforce
What do you like best about the product?
The product definitely helps us with our ability to quantify and organize our interactions with both our internal and external customers. The flexibility and customization availability makes it a no brainier for our uses.
What do you dislike about the product?
Governance limits. Logging experience to maintain security.
What problems is the product solving and how is that benefiting you?
Lead generation. Opportunity tracking. History organization
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