Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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Salesforce SalesCloud has made my teams life easy because of inbuilt features, ease in integration
What do you like best about the product?
Predefined standard objects and complete schema, also the prebuillt report and dashboard feature
What do you dislike about the product?
At point we can't get rid of fields as they are referenced in Apex class, and it creates a bit of a problem
What problems is the product solving and how is that benefiting you?
It gives us one place solution for almost all of our business needs
Salesforce Sales Cloud
What do you like best about the product?
Salesforce is a great powerful tool where you can do absolutely everything!
I used to work with this tool every day and I was able to document cases and make useful reports. Additionally, we had a product knowledge site that allowed us to find everything quickly and provide the best resolution to our customers.
This tool is user-friendly, it will take you no time to be an expert! It is very easy to implement and integrate!
Also, great Customer Support!
I used to work with this tool every day and I was able to document cases and make useful reports. Additionally, we had a product knowledge site that allowed us to find everything quickly and provide the best resolution to our customers.
This tool is user-friendly, it will take you no time to be an expert! It is very easy to implement and integrate!
Also, great Customer Support!
What do you dislike about the product?
All is good with this tool, no complaints so far!
What problems is the product solving and how is that benefiting you?
So far, this tool has all the features I need
Love it! All the info I need in one place!
What do you like best about the product?
I love that all of the information that I work with is together in one section. I love the drag-and-drop feature as well!
What do you dislike about the product?
It can take a while to load up items sometimes but it makes sense when you are loading heavy pages.
What problems is the product solving and how is that benefiting you?
It is helping solve the need to compile all sales information together in an excel spreadsheet. This make it easier to update statues/information that the entire team can view.
Salesforce Sales Cloud
What do you like best about the product?
ne of the standout features of Salesforce Sales Cloud, from a user perspective, is its robust set of tools for managing the sales process. Sales Cloud's flexibility, customization options, comprehensive view of customers, automation features, analytical capabilities, and integration possibilities make it a powerful tool for managing and optimizing the sales process.
What do you dislike about the product?
As a user, while Salesforce Sales Cloud offers numerous benefits, there are a few aspects that might be considered drawbacks one of which is the cost. Salesforce can be relatively expensive, especially for smaller businesses or startups. The pricing structure, add-ons, and customization costs might be prohibitive for some organizations.
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud's ability to centralize data, streamline processes, enhance collaboration, provide insights, personalize engagements, and adapt to business growth significantly benefits me as a user by improving productivity, efficiency, and effectiveness in managing sales activities.
Essential for business
What do you like best about the product?
A combination of out of the box functionality with the flexibility to do what is business specific.
What do you dislike about the product?
With the level of complex configurability, there is a lot of room for error. Bug resolution and new features can take a while to resolve.
What problems is the product solving and how is that benefiting you?
End to end sales cycle management, and the ability to build our own tools or use integrations when necessary.
Easy to use and quick to make updates to support our business
What do you like best about the product?
All of my account and contact information in one place for smooth pre call planning
What do you dislike about the product?
Cost - to keep adding new fu. Tonality, typically have to buy new licenses
What problems is the product solving and how is that benefiting you?
Knowing my customer
Great experience!
What do you like best about the product?
I like how it is easy to customize for different processes and verticals.
What do you dislike about the product?
It can be hard to become more knowledgeable.
What problems is the product solving and how is that benefiting you?
It solves a lot of manual processes.
Sales cloud World Tour NYC
What do you like best about the product?
I like how streamline salescloud is, I like how easy it is to manipulate data declaritively as well as customization, testing and debugging.
What do you dislike about the product?
The only con about salesforce sales cloud is that more people in my org aren't fully versed on it's full capabilities and uses.
What problems is the product solving and how is that benefiting you?
Sales Cloud is used by my org to aggregate data for life insurance agents. This tracks their leads, organizes their contacts, it solves the problem of agents being disorganized and losing track of which stage they're in with which clients. This benefits me by creating a more effective and efficient company
Great value for the cost
What do you like best about the product?
What I like best is the robustness and reliability. I've used Salesforce as an administrator/developer for a bit over a year and have never noticed a single bug. This is very different from other CRMs that I used in the past.
What do you dislike about the product?
The learning curve needed to become a competent administrator is really steep, especially when it comes to customizing page layouts and record types.
What problems is the product solving and how is that benefiting you?
We use Salesforce to keep track of products that customers purchased in the past, what they're considering buying in the future, and what they are in the process of buying currently.
Salesforce Business Analyst
What do you like best about the product?
It is very helpful to get customer 360 view.
What do you dislike about the product?
Sometimes it is very confusing while dealing with customers
What problems is the product solving and how is that benefiting you?
Generating leads and get the opportunity closed won.
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