Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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External reviews are not included in the AWS star rating for the product.
World class CRM
What do you like best about the product?
Super flexible and customizable to any application.
What do you dislike about the product?
If you need complex functionality, you're going to need a developer. But that happens rarely.
What problems is the product solving and how is that benefiting you?
Streamlining communication with a large number of contacts
It's intuitive and easy to use. However, there are lots of hidden functionalities.
What do you like best about the product?
It's intuitive and easy to use at the beginning within a small scale of business.
What do you dislike about the product?
It's a very massive platform with lots of hidden functionalities. Without specific instructions, it's hard to ffullyleverage the tool.
What problems is the product solving and how is that benefiting you?
Sales activities tracking, Customer relationship management, reports, and data intelligence, all of them contribute to our sales pipeline planning, sales operations management and sales activities tracking as well as sales performance tracking.
We are onboarding Salesforce Sales Cloud and the product/capabilities have been great thus far.
What do you like best about the product?
The tool seems to be flexible to individual business needs and easy to use.
What do you dislike about the product?
It's somewhat difficult understanding the full scope of capabilities, but that's not a problem, just takes time to understand Salesforce
What problems is the product solving and how is that benefiting you?
Tracking complex, multi-tiered business relationship and communications.
I've been finding Salesforce Sales cloud to be powerful and fairly intuitive.
What do you like best about the product?
I like the dashboards and integration with Gmail.
What do you dislike about the product?
Its a bit complex as its designed for so many types of organizations.
What problems is the product solving and how is that benefiting you?
It is helping me solve basic CRM / prospect communications iossues. Helps me make sure to stay engaged with key leads in a timely manner.
Salesforce Review
What do you like best about the product?
Salesforce Sales Cloud provides a centralized platform for managing sales activities.
It brings together customer data, leads, opportunities, and communication in one place, fostering collaboration among sales teams.
This includes creating custom fields, workflows, and reports, allowing organizations to tailor the platform to their unique sales processes.
Lead and oppurtunity management is possible.
Mobile Accessibility.
Analytics and reporting to track key metrics
Community and collaborationfor sharing updates
It brings together customer data, leads, opportunities, and communication in one place, fostering collaboration among sales teams.
This includes creating custom fields, workflows, and reports, allowing organizations to tailor the platform to their unique sales processes.
Lead and oppurtunity management is possible.
Mobile Accessibility.
Analytics and reporting to track key metrics
Community and collaborationfor sharing updates
What do you dislike about the product?
Salesforce Cloud can be relatively expensive, especially for small businesses. The pricing model includes various editions and additional costs for add-ons, customization, and extra user licenses.
Complexity for Small Businesses because Small businesses may find it challenging to implement and maintain the platform without dedicated IT resources.
UI can be improved..
Smooth integrations required technical expertise.
Complexity for Small Businesses because Small businesses may find it challenging to implement and maintain the platform without dedicated IT resources.
UI can be improved..
Smooth integrations required technical expertise.
What problems is the product solving and how is that benefiting you?
Automation features that help automate repetitive and time-consuming tasks, reducing manual effort and minimizing errors.
It provides robust reporting and analytics tools, enabling organizations to gain insights into their sales performance.
Mobile Accessibility enabling teams to stay connected and productive from anywhere.
It provides robust reporting and analytics tools, enabling organizations to gain insights into their sales performance.
Mobile Accessibility enabling teams to stay connected and productive from anywhere.
Best CRM I have used - great for reports
What do you like best about the product?
It integrates with literally everything - and makes for great reporting
What do you dislike about the product?
The UI could be so much better, but other than that it's great
What problems is the product solving and how is that benefiting you?
Helping me solve all my pipeline health and account management
Salesforce is the best CRM
What do you like best about the product?
Lead management, Tasks reminders, Custom use
What do you dislike about the product?
Tough and expensive to implement. But once done will be great
What problems is the product solving and how is that benefiting you?
As a Sales Manager, I have been able to stay on top of my opportunities and get reminded to follow up.
Unquestionably, the epitome of excellence and the most comprehensive CRM solution in the market.
What do you like best about the product?
24x7 access to sales data, effortless report generation, customizable options, cost-effective with excellent support. Modifiable core values and options available at an additional cost. Genuine 24x7 customer support.
What do you dislike about the product?
Inadequate development of non-core products, occasional frustrations with customer support, analytics user interface needs improvement. Encountered software bugs, lacking visual interpretation of analytics.
What problems is the product solving and how is that benefiting you?
We leverage Salesforce Sales Cloud to empower our business teams in the areas of marketing, sales, and customer success. We have successfully implemented numerous processes within SFDC, including lead qualification, management of discovery calls by business development teams, seamless handover to account executives for demo meetings, creation of sales opportunities, efficient management of the sales pipeline, and many more. Salesforce Sales Cloud has hepled us in elevating sales productivity, efficiency, and customer relationships through centralized data management, resulting in remarkable gains.
THE standard
What do you like best about the product?
It is familiar to me from years of use with several jobs.
What do you dislike about the product?
It still feels like your in a web browser.
What problems is the product solving and how is that benefiting you?
It hekps me keep track of all my sales opportunities.
The tool has been super flexible and easy to use. With great support from Salesforce.
What do you like best about the product?
I like how easy it is to make changes to the system.
What do you dislike about the product?
It feels like so many things are extra cost, and require extra licenses.
What problems is the product solving and how is that benefiting you?
It is giving us more visibility into our customers.
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