Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Flexible and scalable CRM
What do you like best about the product?
Able to be easily customized, eg data model, workflows and UX
What do you dislike about the product?
Can get overly complex if change isn't governed
What problems is the product solving and how is that benefiting you?
Primary solution for product sales.
Value for money. Great Tool
What do you like best about the product?
My experience using SALESFORCE is always bends towards positive and amazing side of it only. The best part of using SALESFORCE is it’s automation, customizations, efficiency and AI Insights. They are amazing.
What do you dislike about the product?
A few ideas which are quite helpful are still not picked up on idea exchange.
What problems is the product solving and how is that benefiting you?
SALESFORCE sales cloud has made my life so simple and has made our business process so streamlined. We can now have a complete 360 view of customer. I am not a coding person. But a huge thanks to flows. I am using them a lot to enhance productivity.
Positive experience with sales cloud
What do you like best about the product?
It's UI is user friendly, very easy to nagivate and use. The process is streamlined for our sales team.
All the features we use in one place
All the features we use in one place
What do you dislike about the product?
Need some customisation for some of our processes, but can be done
What problems is the product solving and how is that benefiting you?
All in one place, single source of truth. Real time analytics for real time descision making
A solid platform that you can build into your dream CRM
What do you like best about the product?
The easy to build and configure platform
What do you dislike about the product?
Legacy drawbacks from un-updated processes
What problems is the product solving and how is that benefiting you?
A centralised database of customers and records that allows for users to share as well easily track information and tasks
Easy and intuitive platform for sales and analytics
What do you like best about the product?
Easy to use, available on mobile, and linked to reporting
What do you dislike about the product?
No dark mode! Would be great if Salesforce implemented dark mode
What problems is the product solving and how is that benefiting you?
Sales pipeline management and tracking, and analytics
A balance between simplicity and customisation in adoption during implementation
What do you like best about the product?
The customisability. Our users had a variety of personal and off-line processes prior to implementation. The sheer amount of customisability (even something as simple as controlling visibility of certain fields across different profiles) has meant adoption was easier with some who may have been much more resistant to change.
What do you dislike about the product?
On the flip side, the level of customisability meant a steep learning curve for our new users. Paired with a complicated and flawed implementation meant some users were more hesitant to jump on board.
What problems is the product solving and how is that benefiting you?
Prior to salesforce, we had no way of forecasting sales, or even tracking existing sales easily. Now we can run reports and allocate more resources where necessary.
Trusted platform
What do you like best about the product?
Sales cloud has seamless integration with service cloud, allowing the business to put customers first, while understanding their overall value.
What do you dislike about the product?
It is geared toward seasoned sales professionals, where if you're new to the industry it may be difficult to pick up.
What problems is the product solving and how is that benefiting you?
Outlines a businesses potential to sell more products
Improve sales team productivity
What do you like best about the product?
I am using sales cloud for like last 3 years. My sales team loves it, they like sales pipeline, curated reports and sales managers, executive can see targets easily now at one place
What do you dislike about the product?
Complexity sometimes to use. It's setup by our implementation partners and it's hard to customise
What problems is the product solving and how is that benefiting you?
Curated pipeline and reports, targets
Salesforce is amazing
What do you like best about the product?
The ecosystem that salesforce built is exception.
What do you dislike about the product?
Sometime it gets expensive to implement solution on the platform
What problems is the product solving and how is that benefiting you?
Streamline customer onboarding
Sales cloud excellence
What do you like best about the product?
Ease of use, configuration options, business process workflow
What do you dislike about the product?
Implementation complexity & difficulties
What problems is the product solving and how is that benefiting you?
Lead management & email tracking
showing 1,801 - 1,810