Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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External reviews are not included in the AWS star rating for the product.
Well, integrated with Customer data and their relevant file attachments.
What do you like best about the product?
We organized customer data in salesforce and we can export that in excel for our internal use.
What do you dislike about the product?
If we can export the data with respect to opportunity ID - that would be great.
What problems is the product solving and how is that benefiting you?
We enter the data that provided by customer which help us to track the information like cloud information.
Not a smooth ride, but starting to level out
What do you like best about the product?
Familiar and consistent format and function, history of activity visible, integration with ServiceCloud and MarketingCloud
What do you dislike about the product?
Implementation was not smooth and cost a great deal more than quoted, customer support has not always been stellar, requires a ton of customizations to do basic functions around ACV calculations, SaaS subscription management is not always easy to show correctly. Everything requires customization.
What problems is the product solving and how is that benefiting you?
Management of leads and opportunities has made a big difference in our organization and the ability to have a true account management structure.
Best lead management software
What do you like best about the product?
One of the best tool available in the market related to lead & contact management which helps companies or individuals to reach customers faster and reach their target.
What do you dislike about the product?
Currently nothing to my knowledge as it has most of the features available including customizable reports etc.. which are very much useful
What problems is the product solving and how is that benefiting you?
Before using Sales Cloud we use to have different spreadsheets and also using a separate dialer for customer calls which is very much time consuming. Tracking the calls made from dialer and integrating with CRM was a manual job but now with Sales cloud, we do not really need to worry about it as it is taken care.
Not the leader it used to be
What do you like best about the product?
Integrates natively with almost every other platform
Easy to find vendors to support your SFDC org
Fully featured
Easy to find vendors to support your SFDC org
Fully featured
What do you dislike about the product?
Can be clunky to use
Frustrating limits in strange places - e.g. can only mass update 200 records at a time
Expensive to get the latest features
Frustrating limits in strange places - e.g. can only mass update 200 records at a time
Expensive to get the latest features
What problems is the product solving and how is that benefiting you?
Houses considerable amounts of data for our organization and clients.
All for sales management
What do you like best about the product?
It stores all sales process, deals and literally every interaction with customers and prospects.
What do you dislike about the product?
No easy to understand and navigate in the beginning.
What problems is the product solving and how is that benefiting you?
Stores all touch points with customers and prospects so helping us to close the deals and identify unhappy customers.
Market leader for a reason
What do you like best about the product?
The reporting and dashboard functionality
What do you dislike about the product?
Missing key functionality that's clearly needed.
What problems is the product solving and how is that benefiting you?
Acting as CRM for all accounts and new business opportunities
Boostup review
What do you like best about the product?
the integration it offers is amazing and the connect it gives with applications is amazin
What do you dislike about the product?
nothing as such to dislike as of now all
What problems is the product solving and how is that benefiting you?
Helping in next steps closing business queries
Efficent, but needs minor updates
What do you like best about the product?
I love the user-friendly experience sales cloud offers and as well as the accessibillty to control any situation one might need for thier service and as well as use for customer support.
What do you dislike about the product?
wish it had more compatibilty or at least a way to have different applications or services.
What problems is the product solving and how is that benefiting you?
The ease of accessibility and as well as the information and analytics it offers benefits myself and my company to navigate.
Great experience
What do you like best about the product?
It is really user friendly, more over i can take the data in few steps
What do you dislike about the product?
sometimes it is hard to find the data we want
What problems is the product solving and how is that benefiting you?
we can store customer data and communication
CRM review
What do you like best about the product?
The integration feature is great to use at times
What do you dislike about the product?
the time taken to export data during sequencing
What problems is the product solving and how is that benefiting you?
email tracking, accouht data info
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