Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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External reviews are not included in the AWS star rating for the product.
Promising tool
What do you like best about the product?
Nice 💯 nnovation, will explore further this tool
What do you dislike about the product?
Nothing yet to dislike found by me. Will explore
What problems is the product solving and how is that benefiting you?
Storing customer data
Incredible potential. Lots to leverage.
What do you like best about the product?
Personalised power for every action. Very customer centric.
What do you dislike about the product?
Sales processes can be improved. Lack of real time insights.
What problems is the product solving and how is that benefiting you?
Comprehensive tool to manage customer data.
Automate processes
Automate processes
Great array of tools to manage your sales pipeline
What do you like best about the product?
I like how easier it makes it to manage a sales pipelines and to prioritise opportunities. Thanks to customisation made to our lead and contact objects it is very simple to retrieve a lot of info on customers without wasting time.
What do you dislike about the product?
We still need to spend quite some time to feed data to the beast. It makes our reports and segmentation more accurate but takes some precious time away from more valuable tasks.
What problems is the product solving and how is that benefiting you?
It helping us not missing any crucial checkpoints with our prospects and customers before and after onboarding
Wonderful experience learning and understanding the features is sales cloud
What do you like best about the product?
Analytics and collaboration among businesss teams
What do you dislike about the product?
Costly and sometimes automation fails and leads to rework
What problems is the product solving and how is that benefiting you?
Lead generation and analytics on customer data
A platform to support our consumer experience
What do you like best about the product?
Amazing the features available to ensure we can best support our consumers
What do you dislike about the product?
Learning how to best utilise the whole system
What problems is the product solving and how is that benefiting you?
Bringing all our consumer data into one cloud bases platform
Best Sales Cloud
What do you like best about the product?
Performance and interactive, tool easy to operate
What do you dislike about the product?
Need more modules and functionalities and difficult to source resources.
What problems is the product solving and how is that benefiting you?
Bulk data processing , low business growth.
It is the best crm available in the market
What do you like best about the product?
Leads, opportunities management. Out of box features like flows etc
What do you dislike about the product?
The features from sales cloud einstein are not upto the mark. They are generally inaccurate
What problems is the product solving and how is that benefiting you?
Its helping with lead management, opportunity management and Accounts management
Amazing, truely powerful tool
What do you like best about the product?
Intuitiveness, there is an answer for everything
What do you dislike about the product?
It's a big beast and daunting to use. There is lots of resources but sometimes to much
What problems is the product solving and how is that benefiting you?
How to qualify our customers and making business plans easier to create and quantify
Easy capture of leads and interactions
What do you like best about the product?
I really like how I can capture leads and nurture them using other tools in the customer 360 ecosystem
What do you dislike about the product?
Connecting with legacy systems is always a challenge
What problems is the product solving and how is that benefiting you?
Platform to access customer interactions. Used as source of truth
Sales cloud helps our sales team convert leads to Opportunities
What do you like best about the product?
The pace at which you can covert your leads to Opportunities and have a 360 view of your customers from one place.
Saves time and sales people can focus more on what is needed more of them
Saves time and sales people can focus more on what is needed more of them
What do you dislike about the product?
A bit pricey but I understand quality comes at a price
What problems is the product solving and how is that benefiting you?
Sales cloud enables us to speed up our sales process, improve our customer service by giving us the holistic view of all our customers from a single place.
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