Agentforce Sales
Salesforce, Inc.External reviews
10,028 reviews
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Not very user friendly
What do you like best about the product?
Everything is available in one place if you can figure out how to navigate.
What do you dislike about the product?
The general UI is not great. Navigation can be made better.
What problems is the product solving and how is that benefiting you?
Data handling.
Salesforce Maps is great for field teams but not worth it for remote or office-only groups.
What do you like best about the product?
What I like most about Salesforce Maps is its ability to visualize customer data on a map and optimize routes, saving time and improving efficiency for field teams. It makes managing territories and tracking visits super easy and integrated right inside Salesforce.
What do you dislike about the product?
What I dislike about Salesforce Maps is that it requires a separate paid license, which can be costly for small teams, and it can be complex to set up and customize without some technical knowledge.
What problems is the product solving and how is that benefiting you?
Salesforce Maps solves route inefficiencies, poor territory management, and lack of location visibility. It benefits users by optimizing routes, balancing workloads, tracking visits easily, and integrating smoothly with Salesforce.
Easy to Implement
What do you like best about the product?
Salesforce maps are easy to understand and easy to use from Salesforce directly. They are directly shown in the saved address in Salesforce fields
What do you dislike about the product?
To use Salesforce maps need to purchase additional licences
What problems is the product solving and how is that benefiting you?
Using Salesforce Maps first it is easy to understand and not very complex and used for search intelligence in salesforce. also directly shows in salesforce fields where we mapped it.
Keeps our sales team super organized and on track
What do you like best about the product?
What I like best about Salesforce Sales Cloud is how everything is in one place. I can see all my leads, deals, and follow-ups without digging through emails or spreadsheets. The reminders and automation help a lot, I don’t have to worry about forgetting to follow up with someone, which used to happen all the time.
It’s especially helpful when working with a bigger team because everyone can see where each deal stands. The custom dashboards make it easy to track my own progress and see how the team’s doing overall. It really helps us stay focused and hit our numbers.
It’s especially helpful when working with a bigger team because everyone can see where each deal stands. The custom dashboards make it easy to track my own progress and see how the team’s doing overall. It really helps us stay focused and hit our numbers.
What do you dislike about the product?
What I don’t love is that it can be a bit much at first. There are so many features that it takes time to get used to everything, and sometimes I need help from our admin to tweak things. But once you’re familiar with it, it’s honestly super powerful.
What problems is the product solving and how is that benefiting you?
Before Salesforce, everything was scattered, Excel sheets, random notes, emails everywhere. Now, I have a centralized space where I can track leads, follow-ups, pipeline stages, and performance. It’s helping our team stay consistent, hit quotas faster, and avoid deals falling through the cracks. The automation of tasks has saved a ton of manual time and lets us focus more on actually selling instead of organizing.
Nothing complicated but repetitive
What do you like best about the product?
Nothing special. Does not stand out compared to others
What do you dislike about the product?
Repeatedly making same comments when updating sales activities
What problems is the product solving and how is that benefiting you?
It does not update correctly. There are some glitches, often.
Analytics ready cloud solution for sales data
What do you like best about the product?
One of the most Analytics/GEN AI ready cloud solution For your company CRM.
Salesforce has always been the top notch priority for corporate For the customer relationship. There cloud offering takes all these advantages on cloud and adds in layer of AI/ML for businesses to really take data driven decision making.
They also allow integration with other tools like your AWS, Azure, and Databricks Really help you get the best Solution from third-party service providers
Salesforce has always been the top notch priority for corporate For the customer relationship. There cloud offering takes all these advantages on cloud and adds in layer of AI/ML for businesses to really take data driven decision making.
They also allow integration with other tools like your AWS, Azure, and Databricks Really help you get the best Solution from third-party service providers
What do you dislike about the product?
They offer also also integrations with third-party service providers, however, the integrations are not really easy and user-friendly while in development stage.
What problems is the product solving and how is that benefiting you?
Our company receives many Inquiry emails about the product that we offer.
Salesforce cloud really helps us track all these mails and also score these lead based on a pre-parameter to really pick the qualified leads.
It also allows us to very easily change the parameters used for qualification such as clarity, scope, type of requirements expected ROI.
Salesforce cloud really helps us track all these mails and also score these lead based on a pre-parameter to really pick the qualified leads.
It also allows us to very easily change the parameters used for qualification such as clarity, scope, type of requirements expected ROI.
Great tool for marketing and sales
What do you like best about the product?
Easy to use and present analytics to set goals for sales team
What do you dislike about the product?
The price of getting more users onto the account
What problems is the product solving and how is that benefiting you?
Figuring out sales and revenue generation within the marketing funnel
Salesforce offers a powerful and highly customizable CRM experience.
What do you like best about the product?
What I like best about Salesforce Sales Cloud is its end-to-end visibility of the sales pipeline, with powerful tools for lead and opportunity tracking, automation of sales tasks, and real-time reporting,
What do you dislike about the product?
What I dislike about Salesforce Sales Cloud is that it can be overly complex and unintuitive for new users, often requiring extensive training or admin support to fully leverage its capabilities
What problems is the product solving and how is that benefiting you?
Salesforce Sales Cloud is solving problems related to disorganized customer data, lack of sales visibility, and manual sales processes. By centralizing all sales activities in one platform, it helps streamline workflows, improve collaboration, and provide real-time insights, ultimately boosting productivity, shortening sales cycles, and increasing revenue predictability.
Salesforce
What do you like best about the product?
I like the ease of use and ability to customize fields
What do you dislike about the product?
There could be more automation in filling stuff out
What problems is the product solving and how is that benefiting you?
It's our main CRM - used to track customer progress and engagement
Not THAT great
What do you like best about the product?
Ease of use. The features are incredible and robusty
What do you dislike about the product?
There's some mapping issues with other integration partners
What problems is the product solving and how is that benefiting you?
Integration to other platforms, and making sure that I can keep good track of my leads.
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