Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,026 reviews
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External reviews are not included in the AWS star rating for the product.
Cloud Everywhere
What do you like best about the product?
Everything in the tech world would be void without cloud. And specifically about salesforce cloud is the freedom of custom development for each company needs and scalability of the cloud.
Low latency make this cloud much more worthy than other.
Low latency make this cloud much more worthy than other.
What do you dislike about the product?
Reload time sometimes and data fetching time increases.
What problems is the product solving and how is that benefiting you?
As salesforce is known for its managing of data,
It solves,
Which promonent leads to go for among the group of leads,
How easily to track a lead till the opportunity is won,
Renewals of contracts made easier,
Tracking of any customer details
It solves,
Which promonent leads to go for among the group of leads,
How easily to track a lead till the opportunity is won,
Renewals of contracts made easier,
Tracking of any customer details
Customer Success Manager using Sales Cloud
What do you like best about the product?
customisable, integratable with many other solutions, many usecases
What do you dislike about the product?
The UXUI (design and number of clicks required to get to my destination), the load time , the lack of mobile friendly usecase and design
What problems is the product solving and how is that benefiting you?
Tracking as one source of truth for my customers
All-In-One Platform for Sales Success
What do you like best about the product?
Boost Productivity with Salesforce Sales Cloud's Centralized Platform
Stay Organized and Efficient with Salesforce Sales Cloud
No More Switching Apps: Salesforce Sales Cloud Keeps Everything ConnectedSalesforce Sales Cloud: Connecting Data and Context for Better Sales
Stay Organized and Efficient with Salesforce Sales Cloud
No More Switching Apps: Salesforce Sales Cloud Keeps Everything ConnectedSalesforce Sales Cloud: Connecting Data and Context for Better Sales
What do you dislike about the product?
"Salesforce is incredibly powerful, but its complexity can be a barrier to entry. More interactive tutorials, personalized learning paths, and intuitive search functions would greatly improve user experience."
What problems is the product solving and how is that benefiting you?
"Salesforce Sales Cloud has become my central hub for managing all things sales. It eliminates the need to juggle multiple apps and spreadsheets, providing a clear overview of my deals, tasks, and customer relationships. This improved organization and visibility has significantly enhanced my productivity and effectiveness."
Great Analytics Sales Dashboard
What do you like best about the product?
The flexibility to create multiple dashboards per sections created, making shareable links for these and just having all the connected CRM information in one place.
What do you dislike about the product?
Might have a learning curve due to its advanced capabilities.
What problems is the product solving and how is that benefiting you?
Having all the information in one place and collaborating with the team to be able to do bulk updates.
Great CRM
What do you like best about the product?
Salesforce provides all the tools needed in a CRM to manage your sales pipeline.
What do you dislike about the product?
Can sometimes be limited by the configuration that your organization has set up.
What problems is the product solving and how is that benefiting you?
Hosts all our customer/prospect data.
Efficient cloud platform
What do you like best about the product?
It is a good CRM tool to have,it si been used frequently and its very easy to use and understand, it has enhanced sales efficiency with features like lead management, opportunity tracking, and sales forecasting empowering teams to manage their pipelines more effectively and make informed decisions based on data insights.
What do you dislike about the product?
cost is one of the factor, sometimes customer service is not responsive. Also has some data storage limitations, Integrating can be challenging sometimes
What problems is the product solving and how is that benefiting you?
it solves the basic need of having a CRM which is affective and can be widely used across the company as its easy to understand access and implement, helps us in sales analytics forecasting and taking business decisions
Good for business
What do you like best about the product?
It helps the sales management for the business which make help to increase the revenue of organization. Good for the business.
What do you dislike about the product?
It have high Licensing Fees & Hidden Costs
What problems is the product solving and how is that benefiting you?
salesforce sales cloud solves: fragmented customer data, Inefiicient sales processes, poor lead management, lack of sales insights, Ineffective account management, difficulty scaling sales operations.
Salesforce Sales Cloud helps us with sales forecasting and driving business growth
What do you like best about the product?
I think for me and my team Salesforce Sales Cloud is defenietly a user friendly solution that helps drive growth and expand our business. It has some amazing automation tools, customizable dashboards, and decent reporting, it helps me to save time and make data driven decisions. We have a good integration with Marketo, mobile access via app, which makes it easy and efficient to use on daily basis. I think the platform is scalable, making it suitable for our business, where we have thousunds of contacts in SFDC. Furthermore, we like the support coming from Salesforce team and additional collaterals.
What do you dislike about the product?
We find it defenietly useful; Salesforce Sales Cloud is a great tool, but some of our team members, who don’t have CRM experiance, find it dificult to learn and understand the work-arounds. Additionally, I understand from the implementation experiance, that the customization options can feel overwhelming. It’s important to have the right consulnts to set up the solution.
What problems is the product solving and how is that benefiting you?
It solves the issue of revenue planning and sales tracking. It helps us forecast properly our deals and maintain the connection with our clients.
Huge application to centralize all your customer data
What do you like best about the product?
Is a very well integrated platform to have your customer data
What do you dislike about the product?
Is very complex to use it. Is huge and have many products and the learning curve is pretty big
What problems is the product solving and how is that benefiting you?
Is centralizing customer data to be integrated with many other 3rd party systems and automations
Great for managing M&A Pipelines
What do you like best about the product?
Very easy to customer and add fields. We track all sorts of non-standard items from a very robust pipeline of tens of thousands of leads with ease. There are man 3P Tools pre-built with connectors that are very easy to sync in knowledge databases into. Having all communication and followups in one spot makes it easy to keep on top of opportunities and to manage BD members
What do you dislike about the product?
I have had difficulty managing the ease of exportability of data for reporting purposes, and also safeguarding data from mass exports.
What problems is the product solving and how is that benefiting you?
Capture and repository of information formerly lost in emails, multiple versions of spreadsheets, address book of contacts, campagin and BD KPI tracking
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