With Dynatrace, my company pretty much utilizes it to try and catch performance issues before certain issues get created on our online banking platforms, as well as for technical performance issues in our internal systems and to make sure that our users get the best experience. The aforementioned details consist of three use cases. Obviously, my company stopped using some of Dynatrace's features since we started getting a few issues as certain services have gone down or been degraded. With Dynatrace, my company receives pop-ups on our site in terms of an alert to which we can react if needed, and it helps us minimize any negative impact on our clients or business stakeholders.
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Rookout has been invaluable to us
What do you like best about the product?
Rookout gives a way to debug in production that I've never seen anywhere else! It has been very helpful in tracking down issues that are impossible to reproduce in staging or to gather information when we don't know how to reproduce the issue.
What do you dislike about the product?
The filters to select which servers to add breakpoints to doesn't always work well when there are a couple thousand servers involved.
What problems is the product solving and how is that benefiting you?
Debugging issues in production when we don't know how to reproduce them locally.
Very simple to operate and integrate, and this is its main advantage.
What do you like best about the product?
Very simple to use and integrate. Also simple to incorporate in the codebase.
What do you dislike about the product?
The focus on the "online debugging" use case is indeed powerful, but limits the use to a certain use case. The product should bring more features for analysis of memory, cpu and profiling and performance.
What problems is the product solving and how is that benefiting you?
Debugging complex issues on production become much easier when we can put breakpoints in real production code.
Monitor, Analyse and keep your application secure with Dynatrace
What do you like best about the product?
The best part is we can easily integrate it with other testing tools. Dynatrace's Davis AI and user friendly interface helps us to keenly measure the performance of our applications. With the help of custom made dashboards we can easily montior the behaviour of our application. The system alerts us in advance, whenever it suspects any external threat to our applications, which helps us to mitigate the problem at the earliest. The support team is very approachable and helpful in resolving our queries.
What do you dislike about the product?
There is nothing much we dislike about Dynatrace.
Couple of suggestions - 1 - The pricing can be more competitive. 2 - Set up and configuration time needs to be reduced.
Our application security team use Dynatrace on daily basis and all the other features and functionalities are commendable.
Couple of suggestions - 1 - The pricing can be more competitive. 2 - Set up and configuration time needs to be reduced.
Our application security team use Dynatrace on daily basis and all the other features and functionalities are commendable.
What problems is the product solving and how is that benefiting you?
Dynatrace has helped us to keenly monitor the performance of our application and track traffic which helps us to understand the behavior of our audience and provide them more better user experience. The custom made dashboard provides all the required information at one place which helps us to make calculative decisions. It takes us to root cause of the problem which helps us to easily fix and mitigate the issue. The real time and powerful insights has really helped us to predict and avoid every possible problems related to performance of our application.
Excellence in reporting
What do you like best about the product?
One of the best things about Dynatrace is its comprehensive monitoring capabilities. It provides real-time visibility into application performance, infrastructure health, and user experience.
What do you dislike about the product?
Can't really think of anything negative about Dynatrace. It's a powerful tool for monitoring and optimizing performance. 😊
What problems is the product solving and how is that benefiting you?
Dynatrace solves the problem of effectively monitoring and optimizing the performance of applications and infrastructure. It helps identify issues, troubleshoot problems, and ensure smooth functionality for users.
Excellent tool that meets monitoring and observability requirement both
What do you like best about the product?
Multi dimention analytical view with traces is very nice feature to get more insight. CLient side metrics and traces is good help for developer fixing APM tool feedback.
What do you dislike about the product?
Unclear roadmap for migration from old to new UI
What problems is the product solving and how is that benefiting you?
Anomaly & Problem detection, creating dynamic baseline of traffic,response time & failure rate to notification deviation
A SaaS-based product with great technical support and easy setup phase
What is our primary use case?
What is most valuable?
With Dynatrace, I think I like its ability to dive deep down into each service and application at the code level. You can see Dynatrace interacting with other applications, so it gives you a good understanding of where things go wrong. I think it is just that Dynatrace gives you great observability on your platform.
What needs improvement?
With Dynatrace, there is nothing that I would like to see improved in the product right now. Dynatrace pretty much fits in and meets all the checkboxes or requirements of my company. I know that a new product from Dynatrace will be launched soon, and my company may plan to move to it, so I think all the requests from my company's end related to Dynatrace may actually get covered in the new product.
From an enhancement perspective, I would like Dynatrace to focus on areas related to cognitive AI since it can help its users better understand their problems. With AI-related enhancements in Dynatrace, I can talk to the tool in English. Instead of getting some codes from the tool, Dynatrace can tell me the problem in a normal and understandable English language. If I am not mistaken, the aforementioned AI-related area may actually be released in the new version of Dynatrace.
For how long have I used the solution?
I have been using Dynatrace since 2013, making it almost ten years.
What do I think about the stability of the solution?
It is a 100 percent stable solution.
What do I think about the scalability of the solution?
Dynatrace is a highly scalable product since it is a SaaS-based application. As it is a SaaS-based application, you can deploy ActiveGate wherever you need it or closest to your environment.
Though I cannot check the list of the users who use the solution and don't have access to see the number of old users, many people use the solution. It would be close to around 300 users presently who use Dynatrace.
How are customer service and support?
The solution's technical support is extremely good. If in our company, we are stuck with something, Dynatrace's technical support team is always quick to respond, and they always have answers to our questions.
I rate the technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with SolarWinds and Applications Manager from ManageEngine. I predominantly use Dynatrace.
The pros of Dynatrace are that you are able to drill down to see in-depth how your application is performing, how your host is performing, and how your business services are performing, right from the cloud level down to the codes. The con of Dynatrace is that, at times, because it has so much information, it becomes difficult to see the root cause of your problem, and then you have to dig around to find the root cause.
How was the initial setup?
The initial setup of the product is a relatively easy process since it is a SaaS-based platform. Previously, with Dynatrace, my company had it deployed on an on-premises model. Currently, when my company deals with the setup processes of the product, it is really easy since you just install the agents on your server or on your hosts, after which the product starts to do what it needs to do, and then you can just create your dashboards and alert systems. If you understand the application, the setup phase is a really simple process.
The solution's deployment and maintenance processes are handled by a team consisting of four members for both South Africa and the UK, and they also readily function as a support team. In terms of deployment and product administration, you can know how to utilize the tool from a much broader base.
What other advice do I have?
Owing to the fact that Dynatrace is a SaaS-based product, there isn't much maintenance required. My company only subscribes to the services provided by the solution, and Dynatrace looks after the maintenance part, a major reason why only a small team is required to administer it.
I recommend Dynatrace to those who plan to use it since it is a Rolls Royce of monitoring tools with which you can't go wrong. Dynatrace gives you exactly what you want. There are no comparisons to Dynatrace with any other tool out there in the market.
Dynatrace is a brilliant product.
I rate the overall product a nine out of ten.
Enhanced monitoring with dinatrace
What do you like best about the product?
Real-time performance monitoring and insights
What do you dislike about the product?
Sometimes it can raise many alerts for the WAF due to false positives
What problems is the product solving and how is that benefiting you?
The main problem I consider it solves is that of visibility and performance monitoring of applications
Excellent monitoring tool with AI and very good security.
What do you like best about the product?
It is an easy-to-use, feature-rich monitoring tool with various plugins, the ability to interface with any third-party components, and the ability to design and launch your own plugin live. Dynatrace Monitoring's end-to-end view across the full stack offers faster resolution and more visibility. Dynatrace is in the forefront of technologies that enable modern software engineering methodologies like NOOPS, GITOPS, SRE, and so on. Products from Dynatrace aid in continuous monitoring, root cause analysis, anomaly detection, and self-healing.
What do you dislike about the product?
Although it uses network bandwidth and is difficult to link the custom plugin to the rest of the third-party tools, all of the capabilities are excellent. One thing I dislike about the Dynatrace tool is that, even with the alert monitoring threshold set, we occasionally received false warnings while the application was running. Due to the breadth of Dynatrace's functionality, it's an ocean that a newbie/beginner would struggle to cross.
What problems is the product solving and how is that benefiting you?
We primarily use Dynatrace for service and operations management of important systems and infrastructure; it has been an excellent tool in this area, assisting us in improving the overall client experience. It allows our operations personnel to see and troubleshoot requests, resulting in improved compliance with our service level agreements with our customers. We utilize Dynatrace to monitor our on-premises workloads as well as some of our cloud workloads so that we can detect which instances need to be scaled. We save time by not attempting to hack cloud monitoring logs; instead, Dynatrace provides suitable monitoring for cloud-based or online apps, as well as live monitoring and active alerts depending on our requirements.
The best APM platform, saves a lot of time and effort.
What do you like best about the product?
It delivers live alerts and synthetic monitoring of online or cloud-based apps with adequate tracking and monitoring, as well as sophisticated predictive data analysis and implementation that is exceedingly simple to use. As a DevOps enthusiast, I appreciated dynatrace because of its Davis AI Engine with software intelligence, which reduces my daily responsibilities for monitoring hosts/VMs, all in one location, thanks to its intelligent landscape dashboards and topologies. Dynatrace technologies enable seamless monitoring, root cause analysis, anomaly detection, and support for current software engineering approaches such as NoOps, GitOps, SRE, and others autocorrect.
What do you dislike about the product?
One thing I don't like is the alert monitoring threshold it provides, since we have gotten multiple false signals when testing the application's operation. The synthetic monitoring is beneficial, but smaller organizations cannot use it owing to encryption. Because of Dynatrace range of features, it is an ocean that a novice or newbie would find impossible to navigate; the initial phase requires an experienced user.
What problems is the product solving and how is that benefiting you?
This tool provides synthetic monitoring, displaying real-time application availability statistics. Dynatrace is fantastic at finding the root causes of issues, which has been a huge assistance to our team. We can rapidly identify which services have been delayed or stopped, as well as what is causing other systems to fail. The additional API and SDK for log ingestion for enhanced log visualization and a clearer perspective of application security, the greatest part is that Dyantrace can be used to make business analytics choices. We use Dynatrace to monitor our on-premises workloads as well as some of our cloud workloads; we can identify which instances need to be scaled, and we save time deciphering Cloudwatch logs.
Dynatrace Review
What do you like best about the product?
With its real-time monitoring and AI-driven analytics, Dynatrace provides a significant edge that improves observability and issue identification in complicated contexts. Dynatrace gives you viusal representation of the session, logs and performance with Root Cause Analysis.
What do you dislike about the product?
One Major disadvantage of using Dynatrace is its cost, as its extensive functionality may result in greater costs for smaller businesses. Furthermore, the intricacy of its initial setup and configuration may need a longer learning curve, necessitating specialised employees for proper implementation and maintenance.
What problems is the product solving and how is that benefiting you?
I was able to successfully analyse the session logs of a policy and pinpoint a bottleneck in the logic and algorithms that resulted in excessive processing time when multiple users were attempting to access a product at the same time. The insights provided by the platform made it possible to identify the problematic requests, fix the problem, and greatly enhance performance.
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