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Reviews from AWS customer

8 AWS reviews

External reviews

1,342 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Financial Services

Powerful performance monitoring tool

  • January 23, 2018
  • Review provided by G2

What do you like best about the product?
Useful insights for both infrastructure and code. Dynatrace can be connected to a diverse range of technologies.
What do you dislike about the product?
Initial setup is not user-friendly. Can interfere with the functioning of the app.
What problems is the product solving and how is that benefiting you?
Ability to monitor and alert on our infrastructure for Advice. Quicker turnaround and lower downtime.
Recommendations to others considering the product:
Give it a try, you might be surprised. It is quite powerful and provides relevant insights. We frequently optimise our infrastructure based on the results.


    Varsha S.

Nice Product

  • January 21, 2018
  • Review provided by G2

What do you like best about the product?
DB hit ratio, DB hit per minute, Transaction Flow chart on dashboard. Helps identifying the major problems in application.
What do you dislike about the product?
Slow load time when initialling. Unable to find exact traces of production issue.
What problems is the product solving and how is that benefiting you?
Application production issues and monitoring
Recommendations to others considering the product:
I think this is best and the only choice for us.


    Matthew L.

Great product for digging into issues!

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
The ability to show the flow of transactions, where the errors are and what functions are responsible for the long run times or errors is awesome. Even a non-developer like me can troubleshoot and find the cause of issues.
What do you dislike about the product?
There is almost too much information at times. It is very easy start investigating an issue and wind up researching an issue that isn't the actual cause of the problem you're trying to sort out. Setting up business transactions would be really helpful, but I still haven't figured out the best way to do that. I don't like that they keep changing the product's user experience and menus. this makes it very difficult to walk other users through how to troubleshoot issues on their own. I also don't like their customer portal or how their support and account management team has decreased in their helpfulness over the years.
What problems is the product solving and how is that benefiting you?
We are using this to find and troubleshoot issues with our applications, whether they are application issues with IIS or Tomcat, database issues, or network issues. We also use Dynatrace to chart errors, and monitor server health (memory/cpu/disk).
Recommendations to others considering the product:
This is the product that you will want, one that gets every request and lets you inspect everything about that request. The installation process is easy, but you should carefully consider the licensing and where you should use this (we use in production and our performance test environments) because it can be very expensive if you roll this out everywhere.


    Sports

DynaTrace

  • January 19, 2018
  • Review provided by G2

What do you like best about the product?
Detailed logging ability is best of breed
What do you dislike about the product?
Challenging to analyze data. Need expert on staff or a COE to maximize tool usage
What problems is the product solving and how is that benefiting you?
System slowdowns, web development tracing
Recommendations to others considering the product:
Setup a dedicated support swat team or center of excellence for tool experts.
Grow your usage/user base by opening up usage to support liaisons
Also good to control licensing with controlled rollouts


    Computer Software

Dynatrace - Performance Monitoring

  • January 16, 2018
  • Review provided by G2

What do you like best about the product?
Best dashboard to know the strength of the application
What do you dislike about the product?
Pricing, Not a good user interface as it provides so many options
What problems is the product solving and how is that benefiting you?
To know the strength of the application, to know how many users have effected due to some error and know where the problem is occuring.


    Enrico F.

AppMon review

  • January 12, 2018
  • Review provided by G2

What do you like best about the product?
After having used AppMon since almost its initial release some like 10 years ago I am still amazed by its future-proof and rock-solid design to this day. Being the "older brother" of today's cloud-native "Dynatrace SaaS/Managed" solution (initially called "Ruxit") it has still many unique features and advantages to offer. First and foremost I value very much being in control over what is being measured and for what purpose. AppMon gives you a staggering amount of control and flexibility to analyze what your code is doing "in the wild" and I like to think of it as the swiss army knife of Application Performance Management. With its highly customizable integration options and extensibility using a REST API as well as a powerful plugin architecture there is almost no goal that can't be accomplished, no matter how complex or outlandish your problem might be. And last but not least for me it has been a learning tool of tremendous value over the years as it allowed me to "see the truth" of what was actually happening on our infrastructure - which more often than not was quite far from what one would imagine or what was initially designed... I learned about hidden problem patterns, coding blunders and deeply rooted systemic and/or architectural flaws. which would have gone completely undetected until it was too late if it wasn't for the level of early insight provided by AppMon.

One other area where AppMon shines is in test automation and integration and its unique capabilities in providing accurate early warnings in your build & deployment pipelines when architectural or performance regressions are detected during your automated tests.

AppMon has delivered a proven track record of being a very stable solution with negligible impact on the monitored components.
What do you dislike about the product?
The sheer flexibility of the tool might be somewhat intimidating to new users and learning to understand the core concepts like custom dashboards, business transactions, purepaths and user experience management is very important but certainly no easy task, especially if one has no previous background in application development.
What problems is the product solving and how is that benefiting you?
AppMon has dramatically reduced the number of "war room" type situations and helped a lot to establish the basis for DevOps as it has eliminated the technical and mindset "silos" which have grown over many years. For the management it is providing high-confidence application health and performance data which is used to evaluate SLA's against.
AppMon keeps providing valuable data very successfully, especially as we are able to analyze longer time scales allowing us to detect slow-evolving but potentially dangerous trends.
Through the extensive use of REST API's and custom plugins we are able to fulfill almost every (un)imaginable integration requirement being thrown at us.
Recommendations to others considering the product:
Providing a bullet-proof case for a positive ROI can be painfully difficult, therefore it might take some careful planning and determination to convince your CTO/CEO to make an investment into the tool. If you suffered a lot from well documented major incidents and war rooms you should use that information to make a strong, data-driven case.


    Information Technology and Services

Dynatrace Quick Review

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
It is a good compliment to infrastructure or device level monitoring.
What do you dislike about the product?
Still have some questions on how quickly is it to set up and on how easy is it really to navigate and use out of the box with little or now training.
What problems is the product solving and how is that benefiting you?
We want to be more proactive in detection of possible application problems that are not detectable through standard IT infrastructure monitoring tools.


    Adrian P.

A very good experience

  • January 10, 2018
  • Review provided by G2

What do you like best about the product?
The tool is very capable in doing root cause analysis
What do you dislike about the product?
The GUI feels like I'm in the year 2000.
What problems is the product solving and how is that benefiting you?
Bottleneck in performance
Recommendations to others considering the product:
Expensive but worth the money


    Michael P.

Appmon is Able to Find Deep Issues

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace Appmon does a great job at finding deep rooted issues with code or systems.
What do you dislike about the product?
Setup takes a considerable amount of time to instrument. Their new product (Managed) makes it a little easier as it only takes one instrumentation to cover all applications on the system.
What problems is the product solving and how is that benefiting you?
We were able to find inefficient code, slow response, etc. within our applications, making it easier to find root cause
Recommendations to others considering the product:
Dynatrace is top of the line when it comes to forward looking companies.


    Simone M.

Application Performance Optimization

  • January 09, 2018
  • Review provided by G2

What do you like best about the product?
Dynatrace provides the end user experience in using an application, and you can check it in real time. You can use more Dynatrace product and integrating them in order to follow every steps of a navigation and optimize them.
After it configuration and customization it is very stable, and it is possibile to check dashboards and receive alerts for anomalies. This last feature is great and it can be configured to meet different requirements.
What do you dislike about the product?
The license pricing is a bit too high, but quality has its price...
Dashboard management from webUI can be deeper and faster.
What problems is the product solving and how is that benefiting you?
Dynatrace allows to detect issues proactively and work them before they impact, in this way we reduced penalties due to incidents.
It is not difficult to check all systems status through dashboards: they are very powerful and customizable. They are the main resource to detect anomaly for our Control Room.
Moreover the Hotspots feature allows our company to improve the Application Performance.
Recommendations to others considering the product:
Free trial is a nice opportunity, you won't be back.